If someone asked you about your shop's quality of work and customer service, what would you tell them?
"BEST SERVICE EVER!!! I was driving to DIA in E-470 when my car died. I Googled the nearest repair shop and found Chase about 6 miles away and was able to limp my way there. The staff was very friendly and they were able to take a look at my car that day. Best of all, the owner offered to drive me to DIA and I was able to make my flight! The technician was able to pull a code which indicated that a pump on the high voltage coolant system (hybrid stuff) was failing. Instead of just relying on the code, he actually tested the amperage wave on the pump and confirmed that it was indeed failing before replacing the pump. They also gave my car a safety check and suggested some other preventative repairs. My car was ready and waiting for me the next day after my return flight. It drove great on the way home without any continued issues. I really appreciated the quick turn around so that I didn't have to find another way back to Colorado Springs when I landed. I was so lucky to stumble on to Chase! It is really rare these days to find great service anywhere and they really went above and beyond for me. That, combined with some great mechanics make this shop a real gem!"
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"Couldn't be more pleased with my latest experience. I had a seized hinge pin lock that had to be cut off. Was done in 10 minutes with a very reasonable price."
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"Always great communication when I bring my car in to get it fixed.
Being able to watch my car being fixed online is also a great"
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"Once again great customer care. Explained what was needed and options on how to address them. It's the only place I take my families vehicle."
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"As always, I experienced professional, knowledgeable, courteous, prompt SERVICE from local, trustworthy staff. I was impressed that the tech provides emailed report with photos to inform customer on condition of vehicle, WOW! Impressive. The staff is extremely busy, but provided estimates by email. They answered my questions. Best car repair service!! Have never been disappointed, rather amazed at their consistent professionalism."
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"Being retired, Pearl City Autoworks makes it easy for me to bring my car in for service."
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"Quick service. Battery died at work. AAA diagnosed as faulty alternator. Pearl City Auto Works replaced alternator a lot quicker than if I took the vehicle to dealer. Courtesy inspection revealed brake and transmission needed service as well. All services completed quickly. Highly recommend Pearl City Auto Works."
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"Very well managed professional shop. Great communication. Friendly staff. Thankful to have H-TEK in Gray to service our company vehicles."
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"We've been in Durango for 4 years and tried several other car repair shops and were very unhappy with them. Mountain Auto Care is the best shop we've found in Durango. We highly recommend Mountain Auto Care. Don is very personable and his rates are very reasonable. They are very professional and highly knowledgeable in car repair. Can't say enough good things about Mountain Auto Care."
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"People are very nice and helpful. I feel safe driving in my 12 year old car when I leave there. However. They are pricey! It would be nice if they had like 6 month pay plan."
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"Honest work, fair pricing"
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"Westlake Independent is the place to go for any of your Honda needs. They got me in at a moment's notice, looked over and found the trouble, fixed it, and got my Pilot back in my hands within 4 hours. Great service, great staff, great price."
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"I was charged less for 4 jobs than the dealership wanted just to fix one of the issues!"
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"I chose this place because it is half the price of the dealership for the work I needed done. I felt that they could be trusted to do as good of a job and I was impressed and confident I walked away with a job well done on my car. The waiting area isn't anything super special but the Fashion Show mall is right across the street (they offered to drive me there, hahah) so I walked over and enjoyed shopping while they serviced my car. I expected to find a bunch of Germans, none of them were but it didn't matter, all of the staff were very friendly and courteous. I will be taking my car back to German Motors for sure!"
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"Quality service and parts for Ford vehicles."
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"I love the honesty and integrity this family business holds up too! Go see them! You won't be disappointed."
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"Excellent service and I didn’t feel like they wer trying to rip me off. Will definitely be coming back."
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"excellent job just perfect!"
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"I trust the checkpoint automotive staff for all the repairs and services on my car. They are honest and reliable and get the work done quickly and right."
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Review by:
Jason S.( Chevrolet Impala)
"Trustworthy, thorough and great communication!"
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Review by:
Gabriele B.( Kia Sorento)
"That everyone is amazing, helpful and honest."
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Review by:
Yoichi I.( Toyota Tacoma)
"Efficient and Professional."
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Review by:
Kevin M M.( Mazda MAZDA3)
"I would tell them to stop by. I have been coming here for a while. I bring my wife’s car up here also. It’s a friendly place to be."
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"I would tell them that E & J do quality work at a fair price. John (the owner) is a nice person to deal with."
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"Outstanding service and experience."
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"great service"
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"As usual...fast, friendly, knowledgeable, professional. Will return."
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"Logan and his expert service technicians at Rod's Japanese Auto Care gave me exemplary diagnostic analysis, maintenance, and repair service this week for my Nissan Maxima. They took my car in without an appointment and had me on the road again in a day! Their prices were excellent and my car purrs like new again. They explained in detail all of their recommendations and communicated with me throughout the process via phone and email. They even washed my car before I drove it home and had a locally produced basket of goodies for me in the driver's seat. Rod's is definitely a first class auto care option in Bellingham. I highly recommend Rod's for their quality service combined with fair pricing that is all wrapped in a big smile from Logan and his professional staff. BRAVO and two thumbs up!!"
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