Mountain Auto Care in 81301, Durango CO

Featured Reviews

	Superb
Lucky	Superb. Go there. Reply: We appreciate the continued business and the glowing review! Thank you, Lucky!
on 4/24/2024 for an auto service

	Felt confident
Anne	Trustworthy! They explained everything clearly. Reply: Thank you for taking time out of your day to leave us a 5-star review! Our goal is to give all our customers all the information they need to make good decisions with their vehicle. We are glad to hear our team met your expectations!
on 4/22/2024 for an auto service

	highly recommend
Kyle K. Durango, CO	They were respectful, honest got the job done quickly! Very thankful Reply: It's great to hear you found our team to be helpful and efficient during your visit. Thank you for taking the time to leave us a 5-star review!
on 4/14/2024 for an auto service of their Chevrolet

	Professional
William C. Durango, CO	Very Professional Reply: We appreciate your kind words, Bill! Thanks for taking the time to give us a review.
on 4/11/2024 for an auto repair of their Toyota

	So Skillful!
Anonymous	Don runs a very skilled and conscientious crew..They do it on time and mucho correct Reply: Thank you for taking the time to give this great review. Our team is very happy to help you with all your automotive needs!
on 3/29/2024 for an auto service

	Very comforting
Robert B. Bayfield, CO	They do not return calls actually they avoid customer service all together. It took a month for them to tell me that my truck with 156,000 that the engine was shot. Not doubt there will be a second opinion. They were telling me this without even having the valve cover off. Reply: We are sorry we took longer than you would have liked with your truck. We were short handed, and were told on several occasions that you were in no hurry and had other transportation. We also returned phone calls regularly and explained the status, so we are not sure of the basis of this complaint. The failure of your engine was verified with very sophisticated testing using a lab scope, which helps identify problems without substantial teardown. This method is very accurate and precise. I apologize for not explaining that to you better, but I thought we did you a service in saving you money by not tearing it down further. We are sorry we weren’t better able to help you see that value, but thought we were acting in your best interest.
on 3/28/2024 for an auto repair of their RAM

	Excellent
Tim D. Durango, CO	Provides confidence & trust in the work they are doing. Reliable and reasonably priced. Reply: We appreciate your continued business and the wonderful review, Tim!
on 3/22/2024 for an auto service of their Honda

	Quality Care
Peter B. Durango, CO	They came in right at estimate and actually a little less for completed job. Reply: Thank you for the 5-star review! We are glad to hear you found value in the services performed.
on 3/20/2024 for an auto repair of their GMC

	Recommend
Roderick B. Bayfield, CO	Competent reasonably priced service. You did a good job for me last year and I returned this year for additional recommended service work Reply: We appreciate you continuing to do business with us and we very much appreciate the 5-star review!
on 3/6/2024 for an auto service of their Chevrolet

	I am satisfied
Myriam P. Durango, CO	Reliable routine service and very courteous. Excellent technicians who provide appropriate maintenance for my 100,000 mile+ Toyota Highlander. Reply: We are pleased to hear you found our team helpful. Thank you for your continued business and the 5-star review!
on 3/6/2024 for an auto service of their Toyota

	Outstanding
Beverly	They would be very happy with your service Reply: Thank you Beverly for your business and for the nice recommendation.
on 3/4/2024 for an auto service

	Thorough
Jeff M. Durango, CO	Very helpful and friendly. In addition, the advice and information they pass along goes beyond what you would get from a typical repair facility. All visits are incredibly thorough. It’s great to work with people who really care. Reply: It's great to hear you found our advisors helpful in making decisions with your vehicle. Please don't hesitate to call with any other questions!
on 2/22/2024 for an auto service of their Jeep

	A+
Alex	A+ Reply: We very much appreciate you taking the time to leave the 5-star review, Alex. Thank you for your continued business through the years as well!
on 2/21/2024 for an auto service

	Great communication
Anonymous	I have been taking my 2015 Toyota Tacoma to Mountain Auto Care since the 2 year free dealer service expired. I am very happy with both the way they take care of my truck and their accommodation when I have had scheduling issues. Great service overall. Reply: We appreciate your continued business and we are here for all your Toyota needs!
on 2/21/2024 for an auto service

	Excellent
Wayne P. HESPERUS, CO	Excellent, very helpful and timely Reply: Thank you for the 5-star review, Wayne! Glad we could get find parts for your Dodge and keep it going!
on 2/18/2024 for an auto repair of their Dodge

	Highly recommend
Melissa	They have serviced my car For many years and have always done exceptional work . Great team of guys Reply: Melissa, thank you for the 5-star review, and thank you for your continued business!
on 2/12/2024 for an auto service

	A family business
Wayne P. HESPERUS, CO	Fast, well done, always ready to meet my needs. Reply: Thank you for the kind words, Wayne! We are always happy to help you and your Dodge!
on 2/11/2024 for an auto repair of their Dodge

	The only people
V	Top notch! Phil and the team always have my best interest at heart and do fabulous work on my car! Trustworthy indeed! Reply: It's always good to hear that our team is helpful. Thank you for your business and the 5-star review!
on 2/1/2024 for an auto service

	Do good work
Steve	Expert work, honest with what needs to be done Reply: Honesty and integrity go a long way. We feel it is something you shouldn't have to worry about when getting your vehicle serviced. I'm glad you found our team to follow that model. Please reach out with any questions about your visit!
on 1/28/2024 for an auto service

	"Gold" standard
Steve M. Durango, CO	Incredibly well run shop. Great mechanics, excellent communication. Intelligent use of technology to keep the customer informed about what is being done. Reply: We appreciate the kind words, Steve. Glad to hear you and your Jeep are happy!
on 1/22/2024 for an auto service of their Jeep

	Quality Care
Wayne P. HESPERUS, CO	Great service. I had an emergency and they worked me in. Reply: We are glad to hear you found our team efficient, Wayne. Thank you for the 5-star review!
on 1/20/2024 for an auto repair of their Dodge

	Couldn't be happier
Dave S. Hesperus, CO	I’ve been telling everyone to go there if they need work on their vehicles. Reply: We very much appreciate the referrals and the 5-star review, Dave!
on 1/14/2024 for an auto repair of their Chevrolet

	Highly satisfied
Thomas R. E. DURANGO, CO	Excellent service, very professional, very honest & up-front with me. I would recommend anyone who needed auto work done, to call MAC. First rate all the way! Reply: We appreciate the kind words, as well as the nice letter you sent to the shop! We're here for all your Toyota needs!
on 1/10/2024 for an auto repair of their Toyota

	Good
Anonymous	Good Reply: Thank you for the 5-star review!
on 1/8/2024 for an auto service

	Very comforting
Bob & Linda G.	They are probably the most trustworthy and knowledgable mechanics in town. They solved a problem with our Chevy Cobalt that the dealer could not figure out in three years. With everything being computerized on a vehicle it is important to have all the necessary testing equipment and the ability to analyze the cause of problems. They are expensive but worth it if you want the job done right the first time! Reply: Thank you for the kind words, Bob. We appreciate your business!
on 1/4/2024 for an auto service

	Thorough
Deborah C. Durango, CO	Thorough check and fixed everything needed Reply: Thank you for the great review! We are here for all your Jeep needs!
on 1/2/2024 for an auto service of their Jeep

	Courteous
William F C. Durango, CO	Courteous and Professiona3 Reply: Thank you for the nice review. We are pleased to hear you found our team to have provided great service.
on 12/27/2023 for an auto service of their Toyota

	Great communication
John RIO RANCHO, NM	Phil was great ..excellent communication and very good work Reply: Thank you for the praise of our team, and thank you for the nice review. We are glad you had a pleasant experience at our shop.
on 12/20/2023 for an auto repair of their Dodge

	Outstanding
Casimir	I’m Great quality at a fair price. Great work, great parts, fair prices. Thanks again. Reply: We are glad to hear you saw value in our services. Thank you for the kind words and great review. We are here for all your Honda needs!
on 12/11/2023 for an auto service

	Wonderful
Michelle M. Durango, CO	They provide a really high quality of work. Super honest folks and they stand by their work. Phil and Mike have my back and I’m so happy to have found this shop. Reply: Thank you for the kind words, Michelle! We appreciate your business and the 5-star review.
on 12/3/2023 for an auto service of their Subaru

	Excellent
Teresa W.	Excellent, thorough and collaborative with the customer. Reply: Thank you for the nice review! We are pleased to hear our team was helpful with your Prius.
on 11/30/2023 for an auto service

	I am satisfied
Lyn K. Hesperus, CO	They always do a great job, in a timely and professional manner, for a competitive price. I never have to worry about any surprises on the bill when I pick up my vehicle. Phil is great to work with. Reply: We are glad to hear you found our team helpful and efficient. Thank you for your trust in our service!
on 11/21/2023 for an auto repair of their RAM

	Professional
Karen T.	Very responsive, proactive, planned ahead to have the needed parts, courteous, professional. Only good things to say. Reply: We are glad to hear your Jeep was repaired successfully and promptly. Thank you for the 5-star review!
on 11/21/2023 for an auto repair of their Jeep

	Outstanding
Gin O.	I’ve been taking my car to Mountain Auto for 9 years, and I’ve always been pleased with their service. I have an old Acura that keeps on keeping on thanks to the expert mechanics! As well, I’m always treated with respect, which means a lot to me. Reply: We are glad to hear you have found our team helpful for such a long time! Thank you for the praise!
on 11/19/2023 for an auto service

	Friendly
Diane D. Marvel, CO	Friendly and affordable Reply: Thank you for the continued business throughout the years! We appreciate the kind words.
on 11/16/2023 for an auto service

	Good
Larry H. HESPERUS, CO	Good Reply: Thank you for the nice review, Larry. We are here for all your Ford needs!
on 11/7/2023 for an auto service of their Ford

	Definitely
Anonymous	Definitely Reply: Thank you very much for the 5-star review!
on 11/5/2023 for an auto service

	Honest and efficient
Anonymous	Honest quality shop Reply: Thank you for the kind words and 5-star review!
on 11/1/2023 for an auto service

	A
Anonymous	A little high Reply: We appreciate you leaving us the 3 stars but don't understand the comment you left. If you are referring to our pricing, we are competitive with the quality shops in our region while providing the best service to our customers. If you have any questions or concerns, please contact us and we would be happy to discuss. Thank you
on 10/30/2023 for an auto service

	Excellent
Clint K.	Excellent communication and within time discussed. Reply: Thanks for your trust in our team to perform all of the needed work on your Nissan. We are glad to hear you are satisfied and appreciate the nice review.
on 10/27/2023 for an auto service of their Nissan

	Great customer service
Anonymous	Great. Reply: Thank you for the business and for leaving us the 5 stars.
on 10/25/2023 for an auto service

	They're
Anonymous	They’re very good Reply: Thank you for the 5-star review. We are happy to hear our team provided quality service for you!
on 10/22/2023 for an auto service

	Top-notch service
Steve W. BAYFIELD, CO	Their needed work was very swift and thorough, and they pointed out some other areas that I might want to address. I did not feel pressured to do any of the suggested corrections, but I did have them completed. Reply: Thank you for the kind words, Steve! It's great to hear that you found value in our services. Please, don't hesitate to reach out with any questions.
on 10/20/2023 for an auto service of their Chevrolet

	Excellent service
John E. Ignacio, CO	The guys at Mountain Auto Care were professional and provided great customer service. They communicated throughout the process and thoroughly explained the type of repairs needed. I would definitely recommend their services. Reply: Thank you for the wonderful review, John! We are pleased to hear you had a great experience at our shop.
on 10/18/2023 for an auto repair of their Toyota

	Great communication
Tony F. HURST, TX	Very good Reply: Thank you for the nice review, Tony. We are glad to hear your Escalade is running well for you!
on 10/17/2023 for an auto repair of their Cadillac

	Fair price
Michelle M. Durango, CO	I’m a huge fan. You all always take such great care of us and Phil and Mike are awesome. Quality service, fair prices, friendliness and professionalism. I’m a loyal customer for all those reasons. Reply: It's great to hear our team has served you well! Whether it be Acura or Subaru, we are here for your automotive needs.
on 10/10/2023 for an auto repair of their Subaru

	Very comforting
Brian H.	Absolutely. Great customer service, and timely service. Reply: We are glad to hear that our team surpassed your expectations and we really appreciate you taking the time to leave the 5-star review!
on 10/9/2023 for an auto repair of their Toyota

	Recommend
Shane M. Bayfield, CO	They are great guys, highly recommend!!! Reply: Thank you for your continued business over the years, Shane!
on 10/9/2023 for an auto repair of their Jeep

	Highly recommend
Lucky G.	The level of service is superb. I was given all the details of what the service would cost and was given options as to the components I was to use. Some were recommended but not required and the reason they recommended them was explained to me. I feel like I have my vehicles in very good hands and will continue to do business with them. I live about 40 miles away but that won't stop me from going to them for my service and repair needs because they are that good and always leave me feeling confident in the work that was done. Reply: Thank you for the high praise, Lucky! If you have any questions about services, please do not hesitate to call.
on 10/6/2023 for an auto service

	They
Hal L.	They accommodated scheduling to help with a challenging deadline. Reply: Hal, we very much appreciate your trust of our team over the years. We are glad to hear you found the Mountain Auto Care team helpful.
on 10/5/2023 for an auto service