Chase Automotive in 80011, Aurora CO

Featured Reviews

	Honest and efficient
Marla D. AURORA, CO	The staff is friendly and knowledgeable.
on 1/18/2024 for an auto service of their Mazda

	The shop has it all!
J. F. AURORA, CO	Chase Automotive was recommended to me by my Uncle who had work done years ago. I recently had work done on my 2007 Chevrolet Silverado C1500 and so far so good. They also performed repair from theft and general maintenance on my truck last year. To my surprise it was the same certified Technician who did the work in spring 2023. I appreciate the customer service and ability to provide in person and electronic information regarding the repair. I would recommend them if you want quality work backed with a limited warranty considering the market and competition.
on 1/17/2024 for an auto repair of their Chevrolet

	Great customer service
Judy G. AURORA, CO	I would tell them I was very very happy with the customer service and work done on my car. It is rare to find such a friendly service center.
on 1/17/2024 for an auto service of their Toyota

	Quality Care
Anonymous	Bad service ,just Emissions test not dot inspection
on 1/17/2024 for an auto service

	highly recommend
Kevin	Chase Automotive has serviced my vehicles for 20 years and will continue to be my choice. I appreciate their honesty and integrity,
on 1/11/2024 for an auto service

	Friendly
Jim AURORA, CO	Friendly dependable reasonable.
on 1/10/2024 for an auto service

	Exceptional
Jim L. AURORA, CO	Walk-in Diesel emissions test was done quickly and the CSRs I dealt with were knowledgeable and polite. Clean office and waiting area. Thanks for keeping a simple job simple.
on 1/9/2024 for an auto repair of their Ford

	Go there
William B. AURORA, CO	I started taking my car to Chase Automotive right after purchasing it over 10 years ago and have always been pleased. Their service is top notch and they are very honest. One example of many: today I asked them to check air filter and was told the air filter did not need replaced. Would have been an easy extra charge were they not honest. I highly recommend Chase Automotive.
on 1/8/2024 for an auto service of their Toyota

	Excellent
David S. DENVER, CO	I like the environment everybody gets along a company works real good when everybody likes each other
on 12/21/2023 for an auto repair of their Ford

	Professional
Beth T. AURORA, CO	I trust Chase Automotive. The new owner, Jason is doing a great job of continuing the standard of excellence that has kept us using this shop as our only auto service choice for several years. You can trust the work, value, and professionalism.
on 12/20/2023 for an auto repair of their GMC

	Reliable
Brandon	They did a great job communicating and got the work done in a timely manner! Would definitely recommend to friends and family!
on 12/20/2023 for an auto service

	Excellent mechanics
Barbara D.	I recommend them to everyone who says they need a good mechanic.
on 12/19/2023 for an auto service

	Great team
Yvonne	That Chase is great with both!
on 12/13/2023 for an auto service

	Felt confident
David P M. DENVER, CO	Go where you can trust work
on 12/3/2023 for an auto repair of their Lincoln

	Of
B J B. AURORA, CO	Of course
on 11/30/2023 for an auto service of their Jeep

	Great care and service
Darlene	Chase Automotive is very accommodating and quick and responding to the needs of this customer. They let us know right away what was going on and fix the car. This is the second time that I've used them and will continue to use this company to service my vehicle. As a single woman I trusted their diagnosis and repair.
on 11/30/2023 for an auto service

	Outstanding
Dom C.	Top notch techs and service and courteous and friendly folks
on 11/22/2023 for an auto service

	Highly recommend
Victor F. AURORA, CO	Great. And I have
on 11/22/2023 for an auto repair of their Dodge

	Couldn't be happier
On Track Mobile Services Jerold B.	Oh where shall I start? The fact that my customers truck blew up on your Dyno in the middle of an emissions test and you waited 45 minutes to come outside and tell me what had happened? I'm guessing that was to let the temperature cool down. How your tech didn't see the temperature climbing and abort the test still baffles me. Or the fact that the ECM HAD ZERO STORED CODES IN IT AFTER YOUR GUYS BLEW IT UP. Now I'm an ASE Certified Mechanic and nothing that you have said is true. Even the statement you made about not knowing what could possibly have happened to that motor. My customer and friend of 20 years is heart broken because of her truck. Your statement to me that this is not your responsibility and your refusal to even meet me in the middle and help me take care of this womans truck speaks volumes about your character and what type of person you truly are. I am going to fix this for her somehow. We both know what happened and you Sir are the worst type of human being out there. I can only imagine how many other people you've done similar things to. Reply: Jerold, Again, I am truly sorry that this truck had a mechanical failure during the emissions test. Having gone back and watched the actual dyno run on my security cameras I have come to a few conclusions about this scenario. I want to emphasize that the emissions test is a state mandated standardized test that we run. It includes a visual inspection of the components of the vehicle as well as the load testing. The amount of soot emitted during the test indicated that the ECM has been tuned and either the DPF is damaged or no longer intact. A factory tune will not cause the amount of soot being emitted from the tailpipe that is visible in the footage. This also adds more credence to the stalling issue. Over-fueling injectors caused by aftermarket tunes can lead to engine damage. In watching the footage we also observed the vehicle shut down with no input from the technician, followed by white smoke or steam coming from under the hood after a few moments of stalling. If the vehicle had overheated while it was running as you state there would have been codes. The fact that you indicate that there are no codes simply reinforces the fact that the vehicle over heated after it stalled, when a vehicle runs at %100 load for 90 seconds and abruptly shuts itself off the coolant becomes super heated, and without the fan spinning to cool the radiator, or the pump turning to circulate coolant, the engine can not cool down and will boil over. I know you're dancing around accusations that we somehow cleared the codes prior, however I do have the security footage from the entire event, and the only person who entered the vehicle with a scanner was you. The one thing you have not mentioned is that Ford vehicles display a code after the ECM has been cleared. Since you haven't brought that up I can only assume it wasn't present which is simply one more piece of evidence that the vehicle had a failure on the dyno. Again, I am truly sorry that the vehicle had a catastrophic failure. We discussed this, and we both agree that the 6.4l engine was not Ford's most reliable engine. When customers add emissions defeating tuners into the mix the results are always catastrophic, however when we run a test we can not change the way the state mandates that a test is performed.
on 11/20/2023 for an auto service

	Quality Care
Kent P. AURORA, CO	It was my first experience at Chase. It took 4 days to get it serviced. Took it in for a headlight issue and decided to do a transmission service based on the inspection.
on 11/19/2023 for an auto repair of their RAM

	Go beyond
R P. AURORA, CO	Superb service and always attentive to their customers I have been with Chase for 22 years with my vehicle and my son goes their also with his vehicle Thanks R Powell Thanks
on 11/19/2023 for an auto repair of their Ford

	Nice people
Robert S. AURORA, CO	I always recommend people use Chase for their car needs
on 11/18/2023 for an auto service of their Dodge

	Top notch
Joe T. AURORA, CO	Friendly, knowledgeable people. I felt very comfortable and they were able to handle all repairs.
on 11/12/2023 for an auto repair of their Chevrolet

	Very comforting
Anonymous	I think your firm can be trusted. I like the way you walk around the truck noting various things. Seems like the time you get is pretty accurate as far as the completion
on 11/12/2023 for an auto service

	Recommend
Mark N. AURORA, CO	I would gladly recommend.
on 11/8/2023 for an auto repair of their Dodge

	Excellent
Adam S. DENVER, CO	Excellent service.
on 11/6/2023 for an auto repair of their Ford

	Great care and service
Darryl Earl C. AURORA, CO	Very good customer service
on 11/5/2023 for an auto repair of their Chevrolet

	Great team
Mark	Quality of work is great chairs in waiting are are horrible!
on 11/5/2023 for an auto service

	Friendly
Anonymous	Friendly, informative and fast
on 10/29/2023 for an auto service

	Highly recommend
Anonymous	Great
on 10/26/2023 for an auto service

	Disappointed
Don F. AURORA, CO	Disappointed you couldn’t finish the job but realize it was no fault of Chase. Otherwise we have no issues and will remain royal customers. Don & Marianne
on 10/26/2023 for an auto repair of their GMC

	Total trust
Troy E. COMMERCE CITY, CO	They were very polite and did excellent service on my truck and prices are reasonable they took good care of my truck while they had it I will be using chase to maintenence and fix my truck when needed they are very honest.
on 10/26/2023 for an auto repair of their Chevrolet

	Great communication
Anonymous	Employee's and mechanics are good at what they do no going back after repair
on 10/25/2023 for an auto service

	Good
Anonymous	Good
on 10/25/2023 for an auto service

	Great service
Paul M.	Customer service was great but the wait time for a heavy duty truck emissions was excessive. I was told 1.5 hrs wait time and it ended up being 3hrs
on 10/25/2023 for an auto service

	Honest and efficient
Anonymous	Fast, friendly, hassle-free
on 10/19/2023 for an auto service

	They
James R. DENVER, CO	THEY WILL GET YOUR ISSUE RESOLVED IN A TIMELY MANNER.
on 10/19/2023 for an auto service of their RAM

	The shop has it all!
James R T. AURORA, CO	They have great customer service.
on 10/19/2023 for an auto repair of their Dodge

	Outstanding
David W. AURORA, CO	A trusted service center.
on 10/19/2023 for an auto repair of their RAM

	Recommend
Anonymous	I would recommend Chase Auto
on 10/15/2023 for an auto service

	Very impressed
Mike A. WEST POINT, UT	Go. Very friendly and professional pricing was nice
on 10/15/2023 for an auto repair of their GMC

	Outstanding
James V Johnson I. BENNETT, CO	They do good work for diesel emissions test. That's all I can vouch for and have been going there for this specific service for years.
on 10/12/2023 for an auto repair of their Ford

	Work
Eric S. AURORA, CO	Work is done correctly.
on 10/11/2023 for an auto repair of their Ford

	Great service
Justin L B. DENVER, CO	Chase Automotive set the bar for quality. Customer service if great. I feel welcomed and taken care of
on 10/8/2023 for an auto repair of their RAM

	Exceptional
Anonymous	Exceptional
on 10/8/2023 for an auto service

	Walk
Francis B. (frank) E. AURORA, CO	Walk in for diesel mission sticker they were very busy, but they got me in and completed.
on 10/6/2023 for an auto repair of their Chevrolet

	Great team
Ray S. AURORA, CO	It was great .
on 10/4/2023 for an auto service of their Honda

	I appreciate your efforts
Ottis L Boyd J.	Everything was done absolutely great they fixed my Dodge I had it in two other shops. They didn’t fix it. They took my money and then they argued with me. I finally found a shop that stood behind their work and did it right the first time I will continue to take my automobiles back there and I will continue to recommend this fine Shop, Chase auto anybody that wants to contact me. My name is Ottis, Boyd.
on 10/3/2023 for an auto service

	Recommend
Andrzej	Very good service by a company willing to go above and beyond. I highly recommend them to anyone in the area.
on 10/2/2023 for an auto service

	Quick and timely
James R. DENVER, CO	Took care of us in a timely manner.
on 10/2/2023 for an auto service of their RAM