If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"We have always received honest and trustworthy service, and had even had them give us a ride home without hesitation."
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"As always, they took care of my car as soon as I arrived and finished it in a very timely manner since I have to wait there for it. I did need quite a bit done and the final bill was quite high, partially because labor charges have gone up, but their labor charges are in line with all other repair shops. Their work is excellent and the shop is very clean and everyone is always quite pleasant. Highly recommend them...."
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"Everything went as explained and was done in the timeframe promised."
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"excellent"
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"Called in the morning, was in for service that afternoon, waited a total of 20 minutes and my car was ready. They are courteous, helpful, and always add a bit more than you ask for. I have already referred people to Rick and Rays and will continue to do so."
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"Good service. Done at time promised. very trust worthy company."
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"In having my "check engine" light analyzed at Westlake Independent, I once again was treated with exceptional service. Being greeted by name, having the situation quickly diagnosed with the solution by knowledgeable, professional sevice personnel, are the norm with Westlake Independent Honda & Acura. Chad keeps me informed of the progress with appropriate phone calls. The car was repaired and ready at the projected time and the cost was reasonable."
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"As always, everyone was great. I ended up having to come in later in the day and they took care of me and got my car serviced quickly! I won't go anywhere else!!"
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"An honest and skilled team of mechanics. They really know their stuff. Everyone there is helpful when I have questions, and they directly, clearly explain car maintenance and repair issues without being patronizing. Jason even took time to explain to my child the difference between disk brakes and drum brakes! My car is in good hands with Jason and his team."
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"Came in one day with a problem but didn't have an appt. but they looked at my car anyway & ordered the part I needed & installed it the next day! Melissa & everyone there is very accommodating & try their best to help you out. I definitely recommend them for all your auto needs. Lynn"
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"This is the best experience I have ever had with car service and purchase!"
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"I feel that I can't say enough good things about Dave and all that work for him. Dave goes the extra mile, he is more than fair with his prices, and explains what is wrong and what is needed in ways I can understand. Super great team. I wouldn't go anywhere else."
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"I was able to drop my 2005 3-Series as a walk-in customer, just by showing up on a Saturday morning. This was appreciated as Sean handled everything professionally. Even if this is an unplanned expense, I'm glad that I was able to leave my car there and get it fixed within a few days. This location has become my go-to repair shop for my BMW and I would recommend it to other owners looking for an alternative to their dealership."
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"Best darn Volvo shop in Florida!!"
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"As always I am well taken care of when I come to get car service no matter what the problem is. I was surprised my brake shoes were under warrenty and there was no charge. I appreciate the access of a vehicle when you have to keep my car overnight. If I don't have a car I am out of business. I still need something from this visit for my records. I did not get a work order to keep in my Jeep folder to keep track of when I will need brake work again. If you can provide this I will greatly appreciate it. Thank you for always taking care of my car and peace of mind. It is worth the money spent."
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"first time customer, prices are reasonable, techs are neat and efficient ill be back!"
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Review by:
Jacquie S.( Honda Accord)
"Great service. Honorable and friendly and skilled in their work."
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"I highly recommend PV garage"
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"EXCELLENT customer service and car care. I will definitely be bringing my car back."
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"Very satisfied with 4 wheel alignment service. A+"
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Review by:
Steven C.( Dodge Stratus)
"Always very helpful and quality of work has been outstanding."
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"classy, very clean, i think they are knowledgeable, but i am not sure they really fixed my problem that i went in for"
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"Trustworthy service and good customer service."
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"Excellent sevice as always. Thanks"
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"Great Job! Did my oil change and even fixed my tire without cost. Much appreciated!"
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