First Landing Auto Care at Thoroughgood in 23455, Virginia Beach VA

Featured Reviews

	Highly Recommend
Jim L. STANTON, VA	Word of mouth is the best advertising. Friday, 7-30-2021, I was driving my Tundra to VA Breach to help my daughter with some home projects; returning Saturday to drop my son in law off in Richmond to pick up his new Tesla and then on Monday trailer one of my classic cars from the storage warehouse to the upholstery shop. All plans changed dramatically when coming out of the Harbor Tunnel the front brakes began grabbing and producing a grinding noise, making the truck unsafe to drive. Tools and shop space are back at home, even if I can get the parts locally. My daughters neighbors father had used First Landing before and referred to them as his “go to guys” for auto repair. After phoning and describing the condition, they provided me with an estimate and repair plan and were able to squeeze me in their schedule. The Tundra was dropped of around 10 AM and fully repaired and road tested by 4:30 PM. They used premium parts and professional procedures to obtain and replace brake rotors, pads and calipers for the front of myTundra, treating it as carefully as I would my Ferrari Testarossa or Dodge Viper. I highly recommend First Landing Auto Care for their professional attitude and work ethics, executing the repairs as discussed. Add another satisfied customer who will recommend them by any method, especially by word of mouth. Thank you to your entire staff. Jim Larson
on 8/1/2021 for an auto repair

	Excellent
Gary C. Virginia Beach, VA	Excellent, reliable service! I recommend any person that requires work or is concerned for professional expert advice for work to be done on your vehicle,First Landing Care is the place that I highly recommend.
on 5/20/2021 for an auto repair

	Great care and service
Crystal R. Virginia Beach	Customer service is exceptional. Had state inspection done. Making an appointment was easy. There was coffee and snacks available in the waiting area while waiting. It’s the little things that matter and they checked each one on my list. We’ll be coming only here for anything. Thank you!!
on 1/20/2020 for an auto service of their Mazda

	Efficient, professional, and friendly
Alyssa	Friendly and professional staff
on 1/7/2020 for an auto service

	Thorough
Elizabeth S. Virginia Beach	Top notch! The technician did a thorough inspection of the entire car and wrote a comprehensive report. Dave explained the report and prioritized the most essential work, what it would involve and estimated costs. He also kept me appraised of the progress on my vehicle.
on 1/3/2020 for an auto service of their Buick

	A satisfied customer
Volkan	Very satisfied. The workers are very helpful and informative. Thank you
on 12/20/2019 for an auto service

	Very impressed
Steven R. Virginia Beach	Friendly, professional and accommodating
on 12/20/2019 for an auto service of their Ford

	Excellent
Mike N. Virginia Beach	Excellent
on 12/17/2019 for an auto repair of their Jeep

	Great communication
Tara	Great customer service and speeding service.
on 12/3/2019 for an auto service

	Good Place
Dave B ..	Good place to get auto service
on 12/3/2019 for an auto service

	Friendly, helpful and professional
Lonnie R H. Virginia Beach	Dave was very helpful, and we appreciated the pictures along with the estimates
on 12/3/2019 for an auto repair of their Honda

	Excellent
Courtney S. Virginia Beach	Friendly, honest, fair!
on 12/2/2019 for an auto service of their GMC

	Friendly
Darrian W. Virginia Beach	Friendly, knowledgeable and willing to serve
on 12/1/2019 for an auto repair of their Chevrolet

	Outstanding
Tracey B. Virginia Beach	Friendly service and I felt valued! My husband was standing beside me as I explained what was going on with my car. Dave never once looked away from me to my husband for his input, as a lot of places will do when a woman is talking about car issues versus a man. Dave listened to me, and that was meaningful.
on 11/11/2019 for an auto service of their Toyota

	Amazing
Brandon	They always keep you up to date about what’s going on with your car and how long it’ll take, they’re so helpful and nice.
on 11/1/2019 for an auto service

	Efficient, professional, and friendly
Pat S. Virginia Beach	Everything about First Landing Auto Care is positive. The staff is friendly and the work is handled professionally. I was able to make my appointment online on a Sunday and their assessment of my vehicle was supported with pictures so I could see the issues.
on 10/28/2019 for an auto service of their Honda

	Fast, efficient, friendly
Christie Virginia Beach	Fast friendly service. Got the job done in the time frame they said
on 9/26/2019 for an auto repair of their Honda

	The shop has it all!
Kurt W. Chesapeake	Customer service was awesome. And the quality of work is outstanding
on 9/23/2019 for an auto repair of their Acura

	Good customer service
Karen P. Norfolk	Dave is a new service-member, at least to us. My husband and I have been thrilled with their customer service overall. We've been using First Landing at Thoroughgood for a few years now and were heart-broken when David Prince left. He had been so helpful. We're so relieved to have found someone equally wonderful who takes the time to go the extra mile for us. Thank you, Dave, and First Landing Auto Care of Thoroughgood. You have our loyalty and our appreciation. Karen & Wes Parsons
on 9/22/2019 for an auto service of their Toyota

	Professional
William	Polite, competent, professional and honest
on 9/19/2019 for an auto service

	Very comforting
Donald M. Virginia Beach	It took me 38 years to find an auto repair service that I trust and recommend without hesitation. Honest and thorough. I won't use anyone else including dealerships.
on 9/18/2019 for an auto repair of their Chevrolet

	Friendly, helpful and professional
Robert A. Virginia Beach	They honest and very professional. An absolute pleasure to do business with. Dave made it a pleasure.
on 9/17/2019 for an auto repair of their Hyundai

	Thorough
Greg L. Norfolk	They are very thorough and transparent when assessing your vehicle.
on 9/12/2019 for an auto repair of their Toyota

	Recommend
Chris B.	Great quality of work and entire staff is welcoming and very friendly. I definately recommend them to anyone needing car servicing.
on 9/12/2019 for an auto service

	Awesome
Jesse	Super awesome. They have strong gratitude & true work ethics. Excellence is their minimum standard!
on 9/12/2019 for an auto service

	Great care and service
Sandra	Great customer service. They are very detailed.
on 8/28/2019 for an auto service

	Nice people
Rachel C. Chesapeake	Very nice people but not what I had hoped for with regard to price or speed of the Hybrid shop.
on 8/11/2019 for an auto repair of their Toyota

	Friendly and helpful
Rickey M. Virginia Beach	Very thorough, courteous, friendly, professional
on 7/29/2019 for an auto service of their Dodge

	Excellent
Jesse S. M. Virginia Beach	Excellence is the minimum standard!
on 7/27/2019 for an auto repair of their Ford

	Recommend
Jeffrey T B. Virginia Beach	We at Browning’s have been using you since you have been open and Recommend you all the time.
on 7/25/2019 for an auto repair of their Chevrolet

	Wonderful
Jeff	Courteous and friendly folks.
on 7/23/2019 for an auto service

	Great service
Bobby R. Virginia Beach	Great service, friendly and knowledgeable techs! A great place to bring your vehicle !!
on 7/1/2019 for an auto repair of their Honda

	Amazing
Joyce C. Virginia Beach	Our 2002 Prius was taken in and we were expecting to pay a lot of money for the repair. But since we had it serviced at First Landing previously, we were happy to receive news that one of the repairs was under warranty. So we learned that proper maintenance pays off in the long run. We are happy with the service that we received (and the "Thank you" candy was a nice gesture, too!).
on 7/1/2019 for an auto repair of their Toyota

	Highly recommend
James S R. Virginia Beach	Great company that I have done business in the past. Always excellent service.
on 6/28/2019 for an auto service of their Ford

	Excellent
Monty	The service is always excellent and the staff are superb.
on 6/28/2019 for an auto service

	Quality Care
Eric Z.	Front desk was very easy to talk to and nice and the service was magnificent
on 5/28/2019 for an auto service

	Couldn't be happier
Gabby	I tell coworkers all the time how much I love taking my car to first landing. Luckily, I’ve only had to go for state inspections, but I’m blown away by the thorough job and how they go beyond to provide the detailed health status of my car.
on 5/24/2019 for an auto service

	Very impressed
Kathleen D. Virginia Beach	Polite friendly always ask before performing work not originally agreed upon.
on 5/23/2019 for an auto service of their Ford

	Outstanding
Maria O. Virginia Beach	Great customer service, very thorough and professional, competitve pricing, handle my car issues quickly and did amazing work.
on 5/18/2019 for an auto repair of their Mazda

	Top notch
Mark G. Virginia Beach	Top notch service and courageous customer service. Texting appt scheduling is a definite plus!
on 5/13/2019 for an auto repair

	Honest and efficient
Donald M. Virginia Beach	Honest and thorough. I know what services I will need in the near future. I will not go anywhere else.
on 4/12/2019 for an auto service of their Lexus

	Fair and quality work
Karen C. Virginia Beach	Wonderful! Everyone is always so nice and welcoming! Most importanatly however, with auto work, they are honest!
on 3/29/2019 for an auto repair of their TOYOTA

	"Gold" standard
Brenda B. Virginia Beach	Service is excellent and feedback and inspection of the vehicle is above expectations. The printouts of the various parts of my vehicle and the explanations and advice were better than I have ever seen.
on 3/27/2019 for an auto repair of their Chevrolet

	Excellent
Stanley R. Virginia Beach	The quality of work and care to my vehicle was the best. They take the time to examine and troubleshoot the problems and they are excellent at repairing the problems. They give a good detailed report. Thank You !
on 3/12/2019 for an auto repair of their Ford

	Excellence!
Anonymous	Customer service is excellent and they are very thorough
on 3/8/2019 for an auto service

	Excellent
Monty	I keep going back because the work is excellent, the prices are good and the people aren't too bad, either.
on 3/8/2019 for an auto service

	Great service
Chris B.	The entire team was friendly and very helpful. They went above and beyond to help me and take care of my car.
on 3/7/2019 for an auto service

	The shop has it all!
John B. Virginia Beach	The customer service is absolutely the best, while no promises were made all my work was finished on time on short notice.
on 3/5/2019 for an auto repair of their Lincoln

	Very helpful
Thomas Freed I. Virginia Beach	Very helpful and informative.
on 2/23/2019 for an auto repair of their Land

	Great communication
Annette B. Virginia Beach	Great work and experience, great customer service.
on 1/22/2019 for an auto service of their Chrysler