Auto Repair Shop Reviews from 6/27/2018

"Free loaner car allowed me to make other appointments while truck was serviced. Kaisers can be trusted to tell when an expensive repair is NOT needed, as was the case in this last visit."

"We've been going there for over 20 years, Great service and always helpful."

"They corrected my interpretation of the issues my car had. Apparently the dealership wanted to make it easy for them and expensive for me! One of the first things they told me was “We are here to save you money!” And they did by a mile! If I had all the things that I was told were bad it was just by of $4K andI left with a clean car and only spent $440.00 !"

"VERY EFFICIENT AND EXPLAINED REPAIRS"

"great service."

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"As always Jimmy's employees are very friendly and knowledgeable.Servicr is always complete and done properly."

"Great mechanics. And Don is terrific. And trustworthy!"

"They were nice informative and easy to work with. We were pleased with their service. Plus they don't talk down to women and we didn't feel that they were trying to rip us off. They consulted with us before doing any extra work and they told us what was necessary to have done at the time versus what could wait. We felt taken care of and felt like the staff was honest."

"I'm certain that the service provided was the same usual pleasant experience. We were rather surprised to hear that our auto transmission fluid was getting dark given the fact that it was flushed almost a year ago. And then when Chad questioned that, whoever he talked to said that perhaps it was the power steering fluid instead (from what I was told). There were notations on the invoice that weren't even mentioned to me when I picked up the car, so we called back to ask about them. The young man that helped me seemed either very new or very uncomfortable; forgetful. I had to ask about the $5.00 discount (the coupon was in with the keys). He asked for my card but I had already given it to him and he had forgotten. These are all very minor things and I"m just providing feedback. This is the first time that we had wondered what is going to be wrong with our car when we only bring it in for an oil change, because there constantly seems to be something major. Of course with >188,000 miles there needs to be service done, so we appreciate that. Perhaps it was just the new faces, but it didn't feel the same this time. This is probably just a perception thing. Thank you for servicing our car."

"The shop is thorough. They found legitimate issues that I was unaware of. I am pleased with the work and am confident that I have a safe and reliable vehicle to drive."

"I would gladly recommend Convoy Auto for repairs"

"Yes! I already have."

"You can trust Convoy Auto Repair in their very good quality work done on your car. I am a very satisfied customer for a few years. I would recommend them very highly."

"It is Excellent Service"

"They do good work and I would recommend them."

"First timer. Impessive. Will return."

"quality, courteous & Timely service"

"They are the best auto repair/service shop in the area."

"Absolutely wonderful! Work was done very well, they got me in within 12 hours of my call (as I had called a bit before closing), and the crew had some of the best customer service I’ve experienced in quite a while. My family comes here but this was my first time. I’ll be back for any future repairs!! Thanks again Star!"

"I was very satisfied and service was excellent"

"Fantastic!!!! Caring!!!! Reasonable!!!! Responsible!!!! Excellent work!!! The best I have ever experienced!!!!"

"Very welcoming customer waiting room, and friendly staff."

"I go to Protime whenever I have a mechanical issue knowing that I will be treated with honesty and integrity. Really good people."

"Quick, professional, and great pricing. I brought my 03 Grand Cherokee here with a suspected transmission issue. Within a day I had a very detailed report complete with pictures and recommendations from the vehicle inspection report that they ran. They got a hold of me a few days later and told me all of the issues that had been found, how pressing they were to fix and an estimated cost for the repairs that ended up being a little higher than what I actually ended up paying. Overall I had a fantastic experience and will absolutely be bringing my Jeep back if I have any issues in the future."