If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Courteous, prompt attention. Oil change went well. Report regarding tires, etc was well done. Follow up prompt and appreciated. Many thanks ."
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"Thanks for coming in Anita. Enjoy your summer and don't hesitate to call us if we can help."
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"We have been going to Airport Automotive for over 10 years, maybe even closer to 20. We drive all the way across town to have our vehicles serviced because we can TRUST the team at Airport. I feel like they always tell me the issue, what the cost will be, what the effect of not fixing it is or if I can safely wait until later. I don't know cars, but I don't have to because the Airport Automotive team does and they tell it to me straight. Thanks."
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"I have had my vehicles serviced at Airport Automotive for at least 10 years and I have never had an issue with anything they have done to my car or truck. I will continue with them for the distant future as I am totally satisfied. Thank You to all of the service personnel."
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"Exceptional workmanship and customer service. Mechanics/technicians take pride in their work."
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"It was a great experience and helpful information on car."
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"The staff at Heritage Auto Repair are very professional, and incredibly knowledgeable. I appreciate the straightforward truth about our vehicle and all of its needs."
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"Had fairly simple electrical issue and went to Gierisch with the part because I was uncomfortable doing the repair. I went to Gierisch and Mike quickly had my truck into the shop. They used the part I had and quickly repaired the problem. Thanks again!!!"
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"Excellent service!! They were able to get me in and out in one day."
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"Sometimes as a woman we feel somewhat vulnerable when we take our cars in to be repaired. My niece went into a dealership for her car and they wanted a significant amount of money to fix her car. She knows about cars but what they were talking was serious. So she knew enough to go see Daddy! He knows cars and checked it, fixed it for less than $100! So he called and spoke to the Service Manager and asked him why did he think it was ok to try and RAPE my daughter! And you know he was right! GERMAN MOTORS ARE AWESOME! I was told by my dealership that know one will fix just the motor, and I should plan on getting the entire seat assembly replaced! I was also told I should change other parts too! They wanted just shy of $4K to make it right! Well the guys Derrick and Shawn and the actual head mechanic went back and forth and my final charge???? One part replacement for $348.00 the other parts are easy to get and install. Basically if it isn’t broke don’t fix it! Wound up saving me around $3,500.00 and yes I am doing a happy dance! I will never go anywhere else. These guys are so honest! And a big shout out to my driver Shea. She is sweet and a great driver! I really wish I could give them 10 stars!"
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"I really appreciate the repairs Rick O. chose to complete first, and he did a very thorough job in identifying all the items that needed to be repaired. My car is running great and the service engine light has NOT come on. In the long run I saved money by not needing additional repairs. I am a very happy customer. Thank you Mr. Rick and Kacal,s."
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"My car wouldn’t start at noon yesterday - in 100° weather – right after I loaded the car with grocery items that needed to be in the freezer. I called Don Brown’s and they told me it sounded like the battery. It was a busy Monday for them, but they got me in right away ( after I stop by home to put groceries away) for a new one."
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"Excellent service with personal staff. I had an emergency tire repair which was serviced immediately. Very satisfied!!!"
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"Highly proficient"
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"Office manager top notch! Work performed top notch! Did what they said they could do 400 cheaper than the dealer and 4 hours less time!!!"
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"Very courteous, knowledgeable and reliable."
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"Very pleased with both quality of service and customer care."
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Review by:
Sarah Kristiansen S.( Dodge Ram 1500)
"Very good"
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Review by:
Mark N.( Chevrolet Traverse)
"Awesome place and friendly"
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"Professional, Trustworthy, Knowledgeable and Friendly"
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Review by:
Peter K.( Hyundai Santa Fe)
"Dont go any place else"
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Review by:
Stephanie S.( Jeep Grand Cherokee)
"I would tell them that Stan’s treats you like family and are THE experts in automotive servicing."
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Review by:
Kelly H.( Toyota Highlander)
"Very satisfied. Addressed the issue at hand and did not try to scam me into more services that weren't needed at the time. Customer service awesome, shuttle service wonderful, all in all great experience. Will be bringing my car in for future service."
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Review by:
Lisa L.( Mercury Mariner)
"I would tell them that Tinley Auto Repair & Towing, Inc.'s quality of work is outstanding and the customer service is very thorough and accommodating."
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Review by:
Georgette R.( Nissan Quest)
"The service and staff and Finsanto is awesome!! They are always so helpful and take good care of our vehicles. I feel comfortable sending in our teenage driver alone for regular maintenance on their vehicle."
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"Since I work part time for Enterprise Car rental I come in contact with your customers and other shop customers. I always ask about the service they received. I always hear nothing but good things about your shop and your service. So when the problem came up with my vehicle I brought it to your shop with the confidence I heard about. And I wasn’t disappointed. Thank you for the excellent work on my vehicle. And yes I will recommend your shop to my friends and Enterprise customers."
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Review by:
Danielle A.( Toyota Corolla)
"The customer service at Stan’s was top notch. The staff were so nice and answered all of my questions. As far as the service done to my vehicle, the work was very thorough, and they gave me a summary of the work performed and the important details they noticed."
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"Love the new online summary about our car. Liked how it broke down what needs immediate attention and what to keep eye on. We liked the pics and videos too."
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