If someone asked you about your shop's quality of work and customer service, what would you tell them?
"My experience with heritage was unbelievable! The attention and care for the PERSON and situation behind the “car problem” was so amazing. They truly cared about the predicament I was in... they told me although their job is to fix cars, there’s always a person behind the car problem and that is just as important. Never experienced a car mechanic shop like this one!"
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"Another great job!"
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"I have been taking the Beemer to Motoring Specialists for years. The work is always exemplary and Cheryl and Kallie are wonderful!"
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"Car runs great. Thank you for a job well done."
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"75K Service was completed as planned. I was out of town and needed car delivered to an other location... completed also. Unfortunately, the tire rotation caused a vibrations in the steering. Also had grease/dirt on headliner above door due to dirty hat or hand (never a past problem). Returned car a week later to report issues: * tires balanced and found loose bolt found/tightened - vibration resolved * headliner cleaned * reported most tired had not been "topped off" at the regularly scheduled service (check-list item) all above completed immediately First service below typical standards. Resolved on second / inconvenient return to shop"
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"Professional and thorough. Price is nice as well 💖"
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"In my experient, this shop is Honest and Competent."
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"Customer service and work performed was good. I did notice when I got home there was quite a bit of oil that looks as if it was spilled during my oil change. Would have given 5 stars, but I will need to pressure wash the engine/undercarriage because of the oil."
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"They were able to fit me into the schedule on short notice, and all work was done within time estimated and at a very fair price."
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"Such great Service. Was very honest and up front. Helped us figure out the best solution and then got it done. Everyone we encountered was kind and courteous and even backed up and explained it so I could understand. We will use them again."
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"just polite all around and didn't try to sell me on anything i wasn't there for...my first time and i will be back"
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"Everyone was very nice and friendly. I was kept updated on my car and the costs. I would recommend them to others."
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Review by:
Pamela G.( Chevrolet Malibu)
"You guys are great!"
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"Excellent service, know there Business...TRW"
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"The office staff is engaging, knowledgeable and caring. They keep me apprised of the progress on my vehicle as needed. The techs are well-trained and make sure that my car is clean when it's return to me."
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"Honest, reliable, quality. Gets job done right the first time."
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"Professional and straight forward"
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"Personable, professional, knowledgeable, I’ve been a customer since the 90s (!!)"
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"We're always happy with the service we receive at Craig's!"
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"Excellent work, thorough follow-up to get things right, friendly, personal service."
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Review by:
Jeriesha G.( Honda Accord)
"The work was explained well and completed to my satisfaction. I particularly liked getting photos of the work that needed to be done. The staff was very polite."
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"After calling around many places in the Bay Area, I contacted these guys. They knew what I was looking for and were able to get it ordered and available within an hour. That's impressive service. G.A.S. will be the guys I call first thing in the future!"
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"Always happy with my auto servine‼️"
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