If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Always good service"
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"This was my first service with Eastside Bavarian since my Factory warranty expired. I visited their shop on a BMW CCA tech session and it’s what led me to utilize their services. Ken and the team were very professional and the prices were very affordable compared to what I paid the dealership for non-warranty items! I really loved how Eastside kept me informed with their status emails and phone call; excellent customer service. I will return for all of my BMW needs. I wish they were open on Saturday because I normally work M-F in Seattle."
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"Excellent service and attention to problems to vehicle. Staff is very helpful."
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"My car was having battery issues. Tim did a great job with getting everything fixed. I've been going to Heritage Auto for over 10 years and have never had any problems."
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"Excellent"
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"They were straight forward on what needed to be done. Print out was easy to read and Josh really took the time to explain it to me and to look as many different budget friendly opportunities he could find. They got our car finished quickly, and were able to get us scheduled quick for our next repair."
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"Professional, fast, and very knowledgeable. Would recommend Pearl city auto works to anyone who's in need of auto repair."
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"Excellent work at a fair price."
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"I went to Los Gatos Auto Service for the 6TH time a few days ago and was very impressed with their level of knowledge, their thoroughness and their customer service. A special call out to ""RICO"" and to Hector -their process keeps getting better."
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"I was very impressed with the cleanliness of the office and restroom. The office staff was beyond awesome Thanks Teresa Shepard"
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"Todd said the mechanic did an outstanding job."
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"Kenny said it was excellent service. The staff provided plenty of information regarding the repairs. He said it has been a good experience."
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"Edward said the staff is very professional."
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"I had a series of complex repairs to my BMW X5. It is a V8 engine and is not typical for X5's. So I took it to Santa Fe BMW and they misdiagnosed it and wanted $6500 to repair it after talking to the dealer I bought it from they told me they would do the work under its extended warranty. So drove it to Scottsdale, AZ and they had it for 17 days and turned it back to me without telling me what they did, saying that they would mail me the paperwork. On the way back to Durango it started hang issues again. That's where Durango Small Car came in. They looked at it and correctly diagnosed the problem an fixed it for less than half the price of a dealer. These guys are my heroes! They did a great job and were very upfront with everything they did. I will always go back to them for my maintenance and repairs. Five stars!"
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"So much better than the dealership!!!!!!"
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"This is my Test Review 166"
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"Very good work, courteous and friendly. i would recommend them."
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"Very satisfied with the service, professionalism and reasonable prices."
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"Roger is always very friendly and informative on what's going on with your car... this the 2nd time he has fixed stuff on my suv and I probably will be back again...thanks again"
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"Great service"
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"Roger is always very friendly and informative on what he does at the shop... I have had him do sum work on my SUV and already been back a few times for other things & probably go back again Thxx"
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"This is my Test Review 166"
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"This is my Test Review 166"
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"This is my Test Review 166"
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"Excellent service provided as always."
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"Speedy, honest and trustworthy .Jake and the crew are top notch."
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"I would say that they are very well knowledgeable and definitely exceeded my expectations on service and accuracy. I would definitely recommend and come back again when needed to."
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"I would tell them Complete Car Care is the best auto repair shop I have been to in a very long time. I have found the service to be honest; driven on customer service, which still ranks high in my book, and services are fairly priced. I plan on moving all of our car care services to Complete Car Care for the 3 vehicles in our family immediately. I would tell them to try your shop out on their next service needs."
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"I would tell them in the past two years I have had both excellent service and workmanship."
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"Excellent customer service and very thorough. Progress could be made in timeliness of getting customers in and out."
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"I already told my bother to give them a call."
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"I recommend Alternative Auto Care to everyone who asks. I had a great experience and intend to go back there for all my regular maintenance needs from now on."
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"I would tell them that I have been going there for years and have received great service. Not only that , but the people there are eager to help and have integrity. The ladies up front are "Top Notch"."
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Review by:
Jean D.( Toyota Camry Solara)
"They communicate very well and explain everything before they do the work. Chris up front is great and everyone is knowledgable about cars! I feel like they are only doing work that is necessary."
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"Very trustworthy and caring team. They are very thorough and make sure you understand exactly what is needed. They work hard to get the job done right and give you a full report with pictures of what the problems were and how they fixed them."
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