If someone asked you about your shop's quality of work and customer service, what would you tell them?
"This the best shop In Rochester That I have had service at."
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"Great job, very thorough, and didn't end up costing me a ton of money!"
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Review by:
Rick C.( Pontiac Bonneville)
"Use this shop, honest and timely."
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"I have always found them to be honest and always there when you need them"
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"Very pleased with the quality of the work performed and information given by George."
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"Great job, very fair I'd recommend"
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"Great service and team work"
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"I always feel the service is excellent. It is nice to go somewhere where people know you - it has a small-town feel. I also feel that service and repairs are always justified and that I am never taken advantage of."
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"This is a great place to have one's car serviced!"
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"No one else has ever worked on this vechile and with 230,000 miles, still runs beautifully."
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"I always have a wonderful time when I have my Jeep serviced at Griffin's! Clark and his staff go far beyond the call of duty to take care not only of the regular maintenance but also to notice and bring to my attention little things that might require attention in the future such as the tiny hole in a tire rim that I had thought was a slow leak in the tire. Once when there was a mysterious squeak that defied explanation Clark had me drive around the block while he listened then asked ""exactly where did that deer hit you?"" He pinpointed a tiny ripple in the edge of the hood bent it a bit and voila! adios squeak! Furthermore because Griffin's manage these things for me I am completely surprised and delighted by my free sixth oil change and the free rescue service available though mercifully I have never needed it. I might add that a very personable young man yesterday also took great care in reattaching my rear view mirror which I found dangling flirtatiously from its cord when its glue ""gave up the ghost"" in my hot garage. In short Griffin's is the best."
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"Always great service with smiles. I tell everyone how great the employees and service are."
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"Thank you for your help and honesty!"
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"Good service, but expensive"
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"I've been bringing my cars to PCAW for the past three years. They were recommended by Hawaiian Tire & Auto Center, a very trustworthy and fair company. When a trustworthy company recommends another company, I pay attention.PCAW has been working on my 1991 Toyota Pickup and 2005 Toyota Corolla for the past three years. Each time I bring my cars in, I get excellent service and reasonable prices. I have never felt like they were trying to squeeze an extra dollar out of me.A year ago I brought my Corolla in for its annual safety check. The new safety check regulations are more stringent but more thorough to ensure the safety of the cars. I watched the mechanic, Keoki, go through the meticulous steps of inspecting each part of the car and verifying it with pictures. I got the sense that this place is high on integrity because they wanted to do things correctly.On my most recent visit, the struts on my Corolla, which had 74,000 miles, needed to be replaced. I brought my car in at 8:00am, was quoted a fair price, and had my car ready by the afternoon.PCAW reminds me of the service station of yesterday, but without the gas pumps. The mechanics are reliable, the work is excellent, and the customer care is top-notch. I appreciate the work-ethic of Shay, Erin, and Keoki."
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"I love the service Pearl City Auto Works provides! They are honest, friendly and always accommodating to my needs!"
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"Great customer service, very open and honest communication about details of my repairs. Excellent workmanship and warranty."
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"thank you"
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"Prompt and excellent service. Came in for a state inspection without an appointment and was done in under 30 minutes. How could you beat that ?"
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"Great as always!"
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"Service was very good! This is why I bring all my cars and trucks here! I expect this kind of service!"
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"Mike took care of an insurance claim and gave me a really large refund. The best service anywhere."
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"They are very nice and professional and know what they're doing, unlike some other shops... You have to pay for quality!"
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"This shop will tell you straight like it is, and you can count on an accurate diagnoses, and feel good about spending the money on service work. This is the only shop I trust."
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"Everyone was exceptionally courteous! (Especially amazing when that social skill is sorely lacking in this modern era). It comes across to me that their goal is customer service as well as providing great value and they hit that goal right on the bulls-eye! I highly recommend them!"
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"Best in town."
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Review by:
Vince D.( Chevrolet C/K 2500)
"THE PEOPLE AT STAN'S ALWAYS TAKE CARE OF ME"
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"Excellent use of the Internet and text to schedule repairs and the service was exceptional."
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"As a single female I usually feel as if I have a sign on my back saying , Please be condescending to me and treat me as if I don't need any real explanations as to what work needs to be done or what was done. At John's automotive I was treated with straightforward directness,not just me, but other customers, and people on the phone. Would I recommend John's Automotive, Oh Yeah!"
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"Excellent, dependable and trustworthy, I count on Autologic to keep our cars maintained and running smoothly."
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"This is truly a great place to take your vehicles...customer service is excellent, the mechanics are thorough and honest, reasonable prices which makes this place so great :)"
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Review by:
Tiffany M.( Chevrolet Tahoe)
"Excellent service and delivered on time as promised. Wonderful to get my car back so quickly as we were just down in Kenai fishing for a few days."
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"Honest mechanics--do good work and never suggest unnecessary service."
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"It's beyond compare. They really go the extra mile for their customers!!"
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"Thanks for the good service."
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"Did a great job. Thoroughly checked our 1995 Chevy Tahoe and recommended necessary work. The prices were reasonable and work was completed in a timely manner. We are happy that we have found a mechanic we are comfortable with and have recommended Brown's to friends."
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Review by:
Susan T.( Subaru Outback)
"Great customer service and honest and trustworthy business"
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Review by:
John H.( Jaguar XK-Series)
"Staff professionalism; fair pricing; timely response; knowledge of issues."
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Review by:
Daniel B.(eartland Bighorn)
"Professional, informative, got job done"
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"The best car service in the area and very professional."
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"There really super and I always get treated great..."
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"Thank you for the wonderful service. My car broke down as I was driving it. I was able to call Pro Service and receive immediate help. I was towed and had my car fixed and back to running by the following morning. Thank you Nick and Pro Service for helping me in a stressful situation and for taking the time to complete a labor intensive fix so I could have my car back the following day. I really appreciate it."
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Review by:
Jason & Karey F.( Honda Pilot)
"I always tell people that there have been numerous times that Finsanto had the opportunity to take advantage of me, but time and time again they have been SO COMPLETELY honest and helpful. I trust them so much!"
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"Tom & Tim run an excellent service garage. They are hard working, honest and easy for an old lady to understand and trust."
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