If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"These guys are the best! They always communicate will with me about what needs to be done with my car. They are always very quick and transparent about the amount of time things will take."
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"Very pleased. Thank you."
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"I have been very pleased with the service. It is always done in a timely manner and I feel that they are very trustworthy and reliable. I will always refer friends to them!"
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"Excellent customer service. The prices are fair and they are honet and trustworthy"
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"Always a great job!"
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"I believe Westlake Independent is Trustworthy re taking care of my car. This is Not usually a word used for companies that work on cars."
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"I should give you more stars for taking my repair on and finishing it all in one rainy day but I have not had a chance to drive it Thanks again for your wonderful service. Great to have met you all and will share my experience with my friends."
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"Dave and his entire Team have the utmost integrity with regards to work ethics and honesty. I would encourage everyone to go to there first! They are awesome people with the best prices and service!"
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"Best repair shop ever!"
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"Quality work & professionalism"
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"Excellent value"
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"Where to begin with my latest experience at German Auto Sport? I have to say as with all business and career models that rely person to person interaction, relationship is key. Not every BMW shop in the Bay can say they have performed an auto to manual swap on an E30 325ix, German Auto Sport can, and they have done so professionally. Trusting a shop to perform a transmission conversion is a big step. My E30 had come to a point where the slush box was practically gone. Considering the appreciating value of these cars, I talked to Chris to see what options we had for the ix. Since this isn't a daily driver we had time to map out a plan...I think this is key for drivers who are working on "projects." In the end I provided the transmission and transfer case, GAS took care of the rest and threw in some "goodies," yeah, we know each other a few years now. They paid attention to every detail and made sure the work was representative of their shop but not just that, this car was taken care of as if it was their own. Of course, this is all backed by their unbeatable warranty but more than that, I value Chris and his teams' friendship and honesty. While the ix was in the shop our family's e46 touring developed a misfire and we towed it in. The team went above and beyond to point me in the right direction without selling me a service. I mention this because most of the time, dealing with a shop can be frustrating if everything is a sales pitch. In my multiple visits to GAS I see Chris and Yar welcoming customers for a brief quote or advice, scanning or resetting codes at no charge...even listening to rambling customers as they go on and on and on.... These guys understand customer service and are invested in building and maintaining not just BMW's but positive relationships with their customers. I think if I could offer any advice to those considering GAS for service it would be: 1) be clear about your needs and share as much as you can about your vehicle's history, 2) understand your car isn't the only car being serviced,"
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"The guys always keep us informed, work is completed in a timely manner, and expectations are always met or exceeded!"
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"Great sevice for my minicooper. Thanks! I know I can rely on Brown to take good care my car."
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"Great work!! I love doing business with German Auto Sport, they always do a wonderful job and they treat me with great respect. Thanks, TEAM everyone at the shop is GREAT!!!"
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