Auto Repair Shop Reviews from 3/14/2018

"Very pleased. Tony has been excellent as I deal with a very low mileage 2011 Audi A4 which has had catastrophic engine failure. Car has been transferred to Seattle Audi for any chance of AudiUSA support. I will not hesitate to return to Eastside if I am fortunate enough to continue to be a an Audi owner in need of service."

"Adam said they are a little pricey."

"Pleasant as usual, and very efficient."

"I'm a new customer and the outstanding customer service that I received at Heritage compelled me to write this review. (Great customer service is often a rarity these days!) I was highly skeptical about taking my Yukon into a shop--my experience with auto shops is that they are great at charging an arm and a leg and often don't know what they are doing. Heritage repaired my 2005 GMC Yukon at a very reasonable cost and in a timely manner. Customer service is excellent; everyone that I came in contact with was straight shooting, professional and knowledgeable. I also happened to have my kids with me when I returned to pick up my Yukon and they had toys in the (clean) waiting room, healthy snacks. Hands down I'll be a return customer and will refer friends/family in the future."

"I like the detailed diagnostics. Solid dependable workmanship on the repairs."

"A work van suddenly wouldn't start on Friday afternoon, so we had it towed to Pearl City Auto Works. We were told that they should be able to get to it by Wednesday, but might be able to look at it sooner depending on work load. On Monday morning by 8:30 they had already looked at it, found the problem and fixed it. Additionally to this they did a courtesy inspection of other parts and gave us a detailed report of what they found and what they recommend should be addressed, at no extra charge. This is the 2nd time that we have used them. Both times they found the issues and fixed it, even when other shops couldn't or wouldn't even accept this particular vehicle because it was "too old" already. Great and speedy service, with reasonable prices. We'll definitely use them again."

"As always, the service was done in a professional and timely manner. No job is too small and the client's personal needs are taken into consideration and resolved with aloha."

"Efficient and fair. The work on my car was well done and came in at what they quoted me. The loner car was a big plus, and they finished ahead of schedule"

"We've been taking our vehicles to LG Auto Service for years. We've never been disappointed. We have older Infinitis and they are both in top notch shape thanks to Dave and his crew. We can always count on them to maintain/repair our vehicles to our satisfaction. They are reasonable and honest. That's why we continue to use them for all vehicle questions/repairs."

"Always the best service and customer care."

"Great four wheel drive place. Brought my Jeep in for a lift kit installation along with an alternator installation and they did a great job for a reasonable price. They were also great with scheduling the appointment and getting the job done in a timely manner."

"Gary, Matt and their team run an excellent shop using the latest communication technologies. I appreciate the new digital report that they send out on my vehicles, and they are the most reliable and affordable shop in town. I wouldn't take my Toyotas anywhere else."

"Quick and comprehensive service. Kept me updated on all aspects of my vehicles service. Most thorough vehicle inspection I have had completed on my vehicle."

"My battery died yesterday when I went to leave for the dentist. I called AAA they said they 'might' be able to get to me in about an hour - which would mean missing my appointment. I called Jimmy's Auto, where I have all my service done, and TJ came to my house within 5 minutes (no joke) to jump start my car. When he removed the cables and asked me to start the car, no luck - so he jump started it again. Obviously, I needed a new battery. He asked me to follow him to the shop and as he was driving out of my driveway was already on the phone with Brad to make sure they had the battery my car needed, and to put the shop 'on notice' we were coming in on a 'rush' basis to install the new battery. We got to the shop, the battery was ready for installation, and although the shop was full, they brought my car right in and had that new battery installed in 10 minutes! I made it to the dentist only 10 minutes late.... This kind of SERVICE is unheard of today. TJ, Brad, and all the mechanics who work at Jimmy's are always great - but this experience was well beyond what any customer would expect. These guys are GREAT!!!"

"Excellent service at a great price. Would recommend!"

"We feel we can trust their advice and they do quality work."

"Exceptional work and Friendly advisors."

"Excellent , trustworthy service"

"My last two service repairs have been with Finsanto. My experience with representatives at the front desk and in the garage has been great. I will continue to be a Finsanto customer."

"Awesome. Went the extra mile to find a problem that had been plaguing the car for since 2011 and Mercedes was no help."

"you can trust the team. they exceed expectations. they are on time."

"EXCEPTIONAL! EXCELLENT! I recommend your shop to everyone I know and send an email to everyone I work with."

"We all know what the difference in experience is between being taken care of by a family run business vs. a corporate one. German auto is the former, a group of people extremeley passionate about what they do. Dedicated to their job, and commited to making the right choices when it comes to small or large issues. If you’re smart, and want to fix something once (that is actually fixable, because they’ll tell you if it isn’t) you should give them your business."