Auto Repair Shop Reviews from 11/13/2017

"Friendly counter and service staff, clean waiting area and my SUV was fixed the first time. I asked JR, Phil and Garry to get my Terrain ready for a road trip, but to please check the transmission because it was slipping into gear. I received my SUV back the next day, road ready and without the transmission slip; they even apologized for not being able to have it washed because the car wash was closed! I just returned from my road trip and the SUV ran great. This is the place to bring your car, no matter the make, for maintenance service, as well as major repairs, but only if you want everything fixed correctly the first time without a rip-off repair bill!"

"The staff were friendly and courteous. I believe they are family owned and operated . They communicated with me throughout the time I waited for my car- very honest on what I did and didn’t need."

"Dietmar said he got an immediate appointment. He was very nicely treated by the staff. The turn around was quick. He received good service and his car was washed. Overall, it was great and he was pleased."

"Provided quick evaluation of used vehicle I was thinking of purchasing. Easy to reach, pricing of the inspection and proposed work both fair. Would recommend with confidence."

"Jimmy's Automotive Center is the "BEST"! The old 1999 Ford F-150 got kinda warm on a return trip from Beaufort S.C. Took vehicle in and thermostat was replaced. Took the truck up the mountain to Mount Mitchell. Didn't make it... got kinda warm again. The vehicle would not over heat around town and up minor hills. Took a while up the mountain to get overheated. Headed down the mountain and temperature went to normal and stayed there. Took vehicle back to Jimmy's and left it with them to consider the possibilities. After several tests they determined that the radiator was not cooling properly. Suggested that I have the fan clutch replaced while they were in there. I agreed and discussed whether after 165,000 miles that maybe since they would have the front of the motor apart it would be wise to replace the water pump also. They agreed. We use the vehicle for long trips for missions we participate in. Need a reliable vehicle that can do the job. Since the repairs we have taken several mountain trips, pulled trailer with 2250 pounds of sod several times. Made trip to Tennessee and back. Perfect. Reliable and me and my wife feel relieved that we have a repair shop that is trustworthy, professional, understands OUR needs for reliability and safety. I would recommend Jimmy's (and TJ my service rep) to anyone wanting reliable auto repair. thomas"

"All the service items associated with the 70K tune up were addressed. Also any upcoming issues were identified. The service costs were exactly what Jim said they would be. Because I drive this vehicle routinely to Boulder I like to know it's in excellent running order and Small Car always makes sure it is. See you at the 80K tune up! Stev"

"Service B Very clean and staff polite."

"Excellent, personal service that was easy to schedule and quick to complete."

"Hometown Garage has always been a reliable service garage with the customer's needs first."

"I was very impressed with the service and would recommend to anyone"

"Another excellent customer service experience for me at Boyd Automotive & Tire."

"Best Automotive Service I've encountered! Ralph displays A1 Customer Service. I wouldn't trust my daughter's car with anyone else. Very satisfied!"

"Quality of work is very thorough and professional. Customer service is friendly and helpful.A"

"Customer service is excellent. As a woman, I am very confident I can trust what they tell me."

"Excellent work and friendly staff!"

"The staff is always friendly, fast and courteous! Matt Naymick is my service advisor. I have many vehicles including Motor Home and collector vehicles and they take care of all my service needs. I would recommend to anyone looking for a great trustworthy shop."

"Exceptional work. Super pleased with the way things were handled and taken care of with honesty and dedication. We originally came in due to a questionable inspection from the dealership where work was completed back in June. In efforts to get a second opinion, Preferred Auto conducted a thorough inspection and provided a complete report, including photos, of any future concerns to look out for. We certainly felt Preferred Auto was looking out for our well-being and answered any questions we had with complete honesty. We will certainly refer others to them and plan on coming back again for any work needed on our cars!"

"On time, courteous, knowledgeable"

"We've been using them for over 15 years and we appreciate and trust them! They are worth it! Friendly, Honest, Trustworthy, Helpful, Caring.!!"

"Great Place very professional know their business."

"Owner Steve and staff very accommodating. Print service and quality work"

"This is my go-to shop; I trust them."