If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Chase repaired the brakes on our 08 Honda Accord. My wife took the car in and they told her what needed to be done( pads and disks replaced on rear wheels) and showed her the worn parts from the car. All the staff at Chase has always treated my wife in a very professional manner. Since it would take quite awhile to complete the work on the car, they graciously provided her a ride home and picked her up when the work was finished. I should add that the work was completed when promised and for the quoted price. We have always been very happy with the quality of work at Chase and recommend them very highly."
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"Properly service my requests, and called to inform of critcal conditions that had not been sddressed"
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"I have been with John's Automotive since he had only one mechanic's bay and now he has so many I can't keep count. The reason he has grown so much is because he gives great service with knowledgeable mechanics & service writers. They are always courteous, glad to see you, and your car really keeps running beautifully. Thank God we can count on John's Automotive. I recommend him every tie anyone asks me to refer a mechanic."
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"We've taken our cars here for the last 8 years and they have always been honest, reliable and provide great service! A couple of years ago my husband got stuck in high water and fried his engine. 59 Auto replaced the engine, worked with our insurance and got the car back to us in less than a week. Car ran like new! They will continue to be our mechanic shop! Thank you 59 Auto!"
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"Always great. fair & efficient service. Took our concerns seriously and helped us over the phone when we were out of town."
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"Always prompt, curtious, and professional."
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"HAVE ALREADY RECOMMEND YOUR SERVIC TO SEVERAL PEOPLE."
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"Been bringing my hondas here for over 25 years and have complete faith in their service. Everyone is friendly and I have never had anything go wrong with what they did. Recommend them highly."
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"Great... as always!"
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"I'm glad they are soooo busy! Great shop, good people, square dealing."
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"I came in to get my fuel filter replaced and they noticed my tire light on, and check engine, so they checked my computer for fault readings and even notice my low oil. Glad they asked to top that off because I had a long trip back home. Biggest thing is everyone is super nice and pleasant to be around. Nice environment. I felt like my truck was safe in skilled caring arms. I'd recommend them to anyone for any car fixing need."
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"They got me in at the last minute for a while you wait service. Did what I needed at a reasonable price; plus gave me the price on a further repair for me to consider at a later time. Couldn't be happier!"
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"Roy's has been working on our vehicles for years now. Our 04 Jeep Grand Cherokee has over 220,00 miles and our 98 Chev pick up has 180,000 and both going strong. Foster's has been maintaining them since we obtained them. Fabulous service and we have the miles to prove it. Thanks to all the great folks at Roy Fosters!"
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"I don't know what some people expect with vehicle repair shops. I sometimes feel that owners of cars like to blame mechanics for problems instead of the manufactures or themselves. Things break people! Especially when I know for a fact that over 50% of people wait for something to break before going to a shop! Preventative maintenance people!!! With that being said if you want to get the best service and save the most amount of $$$ on your BMW this is the place to go! I am super OCD with my 1995 e34 540i 6spd and our 2001 540it e39 touring wagon and they have done such a great job with both my cars. Gary and Chris have gone above and beyond with customer service. Chris even made a house call.I have Chrons disease and it is sometimes very difficult for me to leave my home. Chris took out upon himself to help me out. Service like this is amazing. As far as cursing going on at here shop, I like it. They are mechanics and it is a shop! Not a courtroom or a stuck up waiting room at a BMW dealership. I also read people complaining about repairs with their newer BMW's, I'm sorry but those cars are designed to break and only take to the dealer. I have friends who work at Weatherford BMW and I hear nothing but horror stories about repairs on cars that barely get driven off the lot. German Auto Sport should be the first and last place for people to take their Bimmers for service!"
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"I brought my Jag XJ8 in for air suspension service. Leonard was our writer and my wife and I thought that he was the highlight of what otherwise could have been a bad experience. Leonard kept us updated every step of the way and when the repair didn't quite fix the problem, he was kind, empathetic and helpful to get the issue resolved. I could actually be a behaved customer, no yelling and no threats to get the in result - a fixed car. Comparatively, I believe the price was right and I think the service was even better. I have already recommended them to a friend. Thanks Frank's and THANK YOU Leonard!"
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"We wouldn't go anywhere else!!"
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"As usual. We receive excellent service.."
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"Excellent customer service."
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"Harry was very personable and honest even if it wasn't the news I wanted! I would definitely use them again."
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"Thanks for the great service on Monday. You were able to look at my car right away, diagnose the problem, and have the car out the door in an afternoon."
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"We are so lucky to have a company the caliber of Arizona Auto in our small city of Sierra Vista! We trust them 100% to recommend optional, recommended and required maintenance or repairs to our vehicles, to do the repairs professionally and at a reasonable price and to stand behind their work. On top of that, they are a pleasure to work with. We wouldn't go to anyone else, ever!"
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"Good service! I have confidence in the work done at Brown's. I'll be back."
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Review by:
Veronica R.( Honda Civic)
"Anthony and his team provided excellent service, he was able to squeeze us in quickly and provided us with a quick and cost effective repair for my honda civiv. I will be returning for any future repairs or services."
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"They do awesome work & very trustworthy."
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"Great service and courteous staff. Thanks for keeping my car in tip-top shape."
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"Knowledgeable, skilled service personnel. Prompt, professional feedback from my service advisor related to repairs needed, including probable cost. Comparable to the best I have experienced at the BMW dealer."
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"Always professional and courteous. A shop you can trust."
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Review by:
Phil E.( Jaguar XJ-Series)
"Honest shop with fair prices. They only do the work that's really required and its done right the first time."
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"THEY ARE ALWAYS FRIENDLY WHEN I ARRIVE AND THEY DO GREAT WORK, ALWAYS HAPPY WITH THEIR ATTENTION TO DETAIL."
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Review by:
Keita T.( Ford E-Series Van)
"Best maintenance and oil change service among other shops I've been to in Arizona. They are as good as the auto shop that I used to go in California. Love the free car wash !!"
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"I am very happy with the customer service I received from Jay's Auto Repair. After several visits, I think they are trustworthy."
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"A place I can trust! The service is excellent and done in a timely manner."
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"Boyd automotive did a great job installing my catback exhaust system. Very friendly, knowledgeable staff and a great end result. They even left a little pack of hot chocolate and a few marshmallows in my console. Very nice gesture on a cold February day. I would highly recommend Boyd Automotive!"
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Review by:
Marianne P.( GMC Yukon Denali)
"This is an honest, dependable, knowledgeable and friendly place. I highly recommend them."
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"Knowledgable, honest, capable, friendly, patient. Timely."
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Review by:
Lynn M.( Mitsubishi Endeavor)
"That this is a company run by trustworthy, reliable and extremely friendly folks who stand by their impeccable (and well earned!) reputation."
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"Honest and thorough."
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