If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I recently purchased a 2004 Audi A8. After driving it for 1000 miles the rear brakes began to squeal. I knew they needed to be replaced. I contacted a couple of dealerships near where I live and was quoted prices that seemed a little high. I had a copy of the Car Fax which showed that my vehicle had be serviced at LBR in Bellevue. I decided to give my local Midas a call because I originally didnt want to make the hour drive to LBR. Midas had no knowledge about the rear electronic parking brake and make me feel unfomfortable to even think of bringing my vehicle to them to have it serviced. So, I gave LBR in Bellevue a call and talked to someone who was both educated and informative on my vehicle. He helped to explain the differences between different types of brake pads. He oredered up the parts for me and I brought my A8 in the next day and the service was completed. LBR was even so nice, they offered my a free shudle ride nearby. I decided to just go for a walk. I about 4 hours I recieved a call from you guys letting me know that my vehicle was complete. When I picked it up LBR had even fully washed the exterior. Wow what service. I got the same dealership type service and was able to save about $350 dollars from what the dealerships quoted me. LBR did a great job and I will be returning in the future for my service needs!"
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"Mark said he has been going to this business for almost 20 years and he is happy with the service this business provides."
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"It is fun bringing my car to the staff at ACC.... and I get good service and explanations that I can understand! Thank you, Ladies!"
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"The staff at Quality Motors are the best. Bought two cars from Them and enjoy working with Mike, John and Mark. I plan on buying my next car from Quality Motors and have them service the car."
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"The wonderful, friendly and prompt service I received when getting my Sebring repaired was so appreciated!! Thanks for doing such a great job! I would recommend you to anyone and everyone! :)"
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"The professional service provided to us was outstanding. Pam would call us regarding update on the car repairs. My wife especially appreciated the phone calls that way we were not in the dark about the repairs and the costs. The work was completed in a timely matter that was promised. Convoy Auto Repairs will be on our list to return if needed. Thank-you!"
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"I simply stop by to ask a question. I was so impressed with the answers and their willingness to help that I decided to try their service. I was equally impressed with their service and I will return as a regular customer. If they can put up with me."
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"Great customer service, nice business. They keep my car running. Happy I found such a great and dependable place to take my car."
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"Hillside Auto continues to be my ""go to"" place for all my autos. I've never been disappointed and have no hesitation recommending Hillside to friends."
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"We've been bringing all our vehicles for repair to Integrity now for quite a few years. We've always been satisfied with the service performed. We have complete confidence and trust in knowing that when we drop off our vehicle, it will be fixed in a timely manner and at a reasonable price. Jim and Kelly truly live up to their name, thanks for taking care of us all these years."
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"Tiny did a great job explaining my repairs and didn't make me feel that because I was a woman that I didn't know anything about cars."
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"My brake issue was resolved,but some how my both remotes to open doors don't work now.they both worked fine before my brake lights not woriking."
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"So far I've had my car smogged and the oil changed here. I have been extremely pleased with the service and will continue to take my car here for servicing."
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"Quick, reliable service at a reasonable price. My "go to" center for all the maintenance on my car."
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"Thank you!"
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"Even though I didn't get the car fixed, appreciate the information to pass along to a possible buyer. Strangely enough it has driven fine since you ""looked"" at it but we're still buying a new car."
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"Very good service, although kind of expensive!"
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"In-depth inspection and took the time to explain the findings."
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"Enjoyed seeing Adam again and meeting Fred. Everyone is always nice and friendly."
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"People and service are great, just seems a little bit pricey. They said it would take a day or two, it took a week. But, I'm glad they were thorough. When I picked it up it was not clean. They normally wash the cars inside and out but had a problem that day and didn't get to it. I took the car back two days later and they did a very nice job of cleaning it inside and out! Car looks and runs nice again. Its probably cheaper that taking it to the dealer, but not by much."
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"The staff was competent and friendly."
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"TFG always does an excellent job when servicing my vehicle. The staff is very knowledgable and friendly"
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"Rob and his staff always ensure that your business if well appreciated each and every time you come into their shop. The service advisors are very knowledgeable and always discuss the planned service for your vehicle that you can understand."
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"Prompt, effecient, friendly and fair based on 2 experiences."
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"Always great consistent service."
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"Great customer service and always so pleasant and friendly!"
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Review by:
Kristine W.( Honda Civic Hybrid)
"Friendly and thorough. I have always been satisfied with the service provided."
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Review by:
Carolyn G.( Chrysler Town & Country)
"Great service, very thorough, friendly staff"
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"Excellent work and they do everything they can to take care of you."
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Review by:
Naomi S.( Volkswagen Passat)
"I recommend them because of their quality of work and time efficiency."
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"Thanks for dependable and honest service! Ken and Sylvia"
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"Very good service and great people!"
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"Great customer service! Prices for services reasonable. Have found a family friendly business to have my car serviced! Shop locally!"
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"test"
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Review by:
Sandy D.( Volkswagen Jetta)
"They are knowledgeable and stand behind their work. We've been going to them for years."
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"It's the only place we take our vehicles. You can't go wrong with AFC!."
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Review by:
Brandon R.( Honda Ridgeline)
"Honest, trustworthy. Stan's always ensures the best quality service."
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Review by:
Susan S.( Volkswagen Touareg)
"In my experience, PVG is on point. On everything. Regular maintenance is easy to schedule. They can turn on a dime if you show up with your car towed. Explanations are clear and they have a lot of patience to explain. Been with them through three vehicles. When the vehicles get old, they can fix anything. Will continue to go there as long as I can afford to... Susan S."
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"Informative personable and trusting. Thanks for the great service!"
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Review by:
Michael H.( Chevrolet Avalanche)
"Pascale and Tim are exceptionally friendly and helpful. Today I appreciated their advice regarding something as simple as a replacement battery for my vehicle--specifically which brands fare better than others, and which to avoid. I was in and out very quickly today, and the guys at Virginia Auto rewarded my wife's and my loyalty with a discount on the labor."
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