If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I would recommend AAC. I made an appt and the services was prompt and very courteous. I knew other things needed done, which was confirmed. This was also completed quickly. The service manager is excellent."
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"My experience when ever I have gone to Ron's is always excellent!!!"
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"Friendly, competent, and genuine - they fix what needs fixing."
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"I strongly recommend this business, which is womyn-owned and -operated and LGBTQI-oriented. Normally, I dread taking my car to a shop because I've been treated patronizingly and otherwise disrespectfully almost every time (patriarchy rewards male mechanics for blocking my understanding of machinery). Alternative proves that a different and better way is possible. These mechanics are experts and their business practices are as fair-minded as their gender politics. There should be more places like this."
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"Excellent service"
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"After a week of work in Baltimore we were gassing up to hit the road back to Illinois when the car broke down. We considered ourselves lucky to be there rather than on the side of the highway, especially considering that one member of our party is 93 years old. I was the only one with a smart phone and ended picking this place because it was the closest. Then we found out how lucky we really were! The tow truck had room for only 1 passenger so i called for a taxi for my companions. I was told that it would be 45 minutes for taxi service. When i arrived at Airport Automotive I spoke to a young man who turned out to be the mechanic and, I believe, the owner of the shop (his mom runs the front office). When I told him about having to leave the 93 year old behind for a long taxi wait he immediately grabbed the keys to his truck and took me back to pick up my companions. On this errand I explained our situation and our need to get on the road ASAP. When we got back he directed us to an excellent restaurant across the parking lot. Within 20 minutes I saw him in the lot under the hood of our car. I went out to tell him about a minor problem that I had forgotten to mention. He told me that he had seen it and already corrected it. He had also already diagnosed the main cause of our breakdown and had already ordered the part to ensure that it would arrive same day! He was pulling car into garage to further assess and make sure there were no other broken parts. Luckily there weren't. In less than 3 hours we were on the road home. Knowing our situation and our need for a rush job we could have been easy targets for inflated charges. Instead this very personable, kind and honest person got us safely on our way at a VERY fair price. Being a small business owner myself, I LOVE patronizing local, family owned businesses. I highly recommend this one!"
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"I was first interested in Heritage because of their sponsorship on KTSY. It is very refreshing to have a business that is Christian based where you will always receive the best care and this includes you car! People can't see what's in your heart---- they can only see what you DO!"
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"Thank you, once again, for courteous, thorough, and accomodating service on our Subaru before a last minute road trip. We could go confidently knowing our car was prepared for the trip."
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"Nice people and great service! I will take my car here again."
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"awesome every month - Intoxalock- love Johnathon hes great!"
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Review by:
Richard D N.( Dodge Neon)
"I have been taking my vehicles there for over 20 years and there is the #1 important factor when dealing with any Auto Shop >>> TRUST >>> that the work is done right, that you won't get ripped off with phantom work or charges, and you can rely on their competence and professionalism. TRUST !!!"
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Review by:
Colleen N.( Ford Explorer Sport)
"Fast and friendly service ."
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Review by:
Colleen N.( Ford Explorer Sport)
"Fast and friendly service."
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"I have referred many people to Olsen's. Always great service."
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"nothing unusual- just the standard typical everyday great service"
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"Always timely with family environment.
Keep up the good friendly service and your business will continue to expand."
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"good work, friendly and trustworthy employees"
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"They're very friendly and seem to be very reliable and competent."
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"Went in to replace a dead battery. Was in and out in less then an hour. Thanks Chris for doing such a great job."
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