Auto Repair Shop Reviews from 8/15/2014

If someone asked you about your shop's quality of work and customer service, what would you tell them?
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For
"I did not have appointment for the vehicle state inspection (first time to know I needed one) buy I was accommodated anyway. Thanks for the great coffee."
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Town and Country Auto Repair - Dayton
410-531-2493
4105 Ten Oaks Rd
Dayton, MD 21036

"As usual, outstanding service. Cost was out of sight, but, that is today's world I guess."
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Town and Country Auto Repair - Dayton
410-531-2493
4105 Ten Oaks Rd
Dayton, MD 21036

"As always, the service was great."
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Grassland Car Care Center
615-790-3600
1105 Battlewood St
Franklin, TN 37069

"Excellent service. Polite, helpful and professional."
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Pro Automotive Dudley
508-461-6591
199 Oxford Ave
Dudley, MA 01571

"Thank You Jason!! Excellent service and very reasonable charges. Much appreciated!!"
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Eastside Bavarian
425-391-1990
5648 221st Place SE
Issaquah, WA 98027

"Awesome service as always. These guys are real pros!"
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Eastside Bavarian
425-391-1990
5648 221st Place SE
Issaquah, WA 98027

"Ken was informative and very helpful. The work was done within the time and at the cost he quoted. I bought my BMW 335i (E93/N54) from a guy who had been bringing it to Eastside Bavarian and he highly recommend them. I will continue to bring my car to them as well."
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Eastside Bavarian
425-391-1990
5648 221st Place SE
Issaquah, WA 98027

"When my 3-series starting giving me the dreaded "brake light circuit" warning, I knew it was something to take seriously, which is why I drove to Eastside Bavarian using my brakes as little as possible. I arrived at the shop by sliding my car to a stop by skidding my feet on the curb outside my open door. I was scared. Ryan and Ken welcomed me after my harrowing journey by wrapping a blanket around me and giving me coffee. "It's going to be okay," they said. They said it in a way that sounded very sincere. I believed them. After my experience there, I still do. You see, a car is more than just transportation; it's a way to get from one place to another. It's a place to listen to music. A place to fart before you get home from work. A place to dine. A place to fall in love. So I gave them my keys to my car and anticipated their findings at the Taco Time down the road. It's so convenient it might as well be in their lobby. I recommend the fish tacos. But those tacos weren't the only thing I could call "Good Good Fresh Fresh," because in about an hour my car was fixed and ready to drive again, without my needing to stop the car using my feet. The service was friendly, expedient and fairly priced. Also I left full of tacos, which was an unexpected (yet welcome) benefit. Do I recommend Eastside Bavarian for your automotive maintenance needs? You bet your ass I do. Ten stars and ten thumbs up from this happy customer."
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Ron's Automotive - Cascade Park
360-253-6000
16211 SE 1st Street
Vancouver, WA 98684

"I felt very comfortable with Mike and the way he handeled himself before, during, and after my service."
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Ron's Automotive - Cascade Park
360-253-6000
16211 SE 1st Street
Vancouver, WA 98684

"I was very satisfied that Mike was very good in his knowledge of Jaguars,as well as any type of car and after he did several jobs on my car everything was done well. I would recomend Mike to anyone that asks me about him and will send my friends to see him. I look forward to working with him in the future."
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Chase Automotive
303-344-4670
15601 E 6th Ave Suite 60
Aurora, CO 80011

"Always courteous and willing to explain everything in layman terms."
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Bob Kaiser's Repair Inc
585-392-4880
1095 Hamlin Parma Townline Rd
Hilton, NY 14468

"I could not operate my business with out the efficiency and excellance of Bob Kaisers repair!!!!!!!!!!!!!!!!!!!!!! Gary Romig,President,CFO,CEO"
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Quality Motors
949-364-3636
28162 Camino Capistrano Ste A
Laguna Niguel, CA 92677

"You're the best. I wouldn't take my BMW to anyone else."
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Convoy Auto Repair
858-560-9131
3909 Convoy St
San Diego, CA 92111

"Friendly service at the customer service desk. The wait time wasn't too bad either. It was the second appointment that I made with Convoy Auto and will do further Smog Checks with them in the future. Excellent."
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AWS Automotive
805-643-2032
720 N. Ventura Ave.
Ventura, CA 93001

"Found AWS online for my mom who lives in ojai. She drove down the hill and was treated honestly and fairly. Feels good to know there are still businesses that treat people right and understand in this day & age reputation is everything. 5 star rating for sure... And a big thank you."
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AWS Automotive
805-643-2032
720 N. Ventura Ave.
Ventura, CA 93001

"Overall great experience, Caleb was very professional and punctual, the place was very clean and modern. I will definitely be servicing all three of our family's car's here."
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Godfrey Auto Inc.
508-230-2100
612 Washington St
South Easton, MA 02375

"excellent service"
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Godfrey Auto Inc.
508-230-2100
612 Washington St
South Easton, MA 02375

"Great service, quality workmanship and a reasonable price. Rich Berg Easton, MA"
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Godfrey Auto Inc.
508-230-2100
612 Washington St
South Easton, MA 02375

"Excellent work and customer service, as always."
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Campbell's Auto Service
928-782-1191
350 E 24th Street
Yuma, AZ 85364

"Not bad"
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Napa AutoPro - Downtown Automotive
250-505-2110
316 Stanley St
Nelson, BC V1L 6G6

"Fine service on all level."
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Napa AutoPro - Downtown Automotive
250-505-2110
316 Stanley St
Nelson, BC V1L 6G6

"great service as usual"
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Pearl City Auto Works
808-486-4848
98-025 Hekaha St
Aiea, HI 96701

"This shop KNOW'S What they are doing. They do what other shops are unable to do !Have enjoyed their expert service on my OLD Ford Wagon . " Mahalo" Keep up the Great Work."
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Pearl City Auto Works
808-486-4848
98-025 Hekaha St
Aiea, HI 96701

"Wonderful combination of expertise, reasonable prices, and honesty!"
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Motoring Specialists
707-448-1282
742 East Main Street
Vacaville, CA 95688

"Motoring Specialists are the best. Always great and efficient service. All done with a smile."
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Jimmy's Automotive Center
828-658-3030
277 Weaverville Rd
Asheville, NC 28804

"Very clean and professional building and crew..concerned over some labor prices..96.00 to mount and balance 4 tires is far above what I am used to paying at several places locally with same quality outcome...when asked for total price...bill at payout was 40.00 higher due to taxes and fees not put in the total I asked for..upsetting but..."
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(Dodge Megacab)
For
PSP Diesel LLC
713-941-1135
1215 Iowa St. #A
South Houston, TX 77587

"Recently my husband and I used the services of Art and Richard for a rebuild on our dodge megacab. We were very hesitant to undertake such a large repair cost not ha ving had any previous experience with their company. We have been truck owners for a very long time being in the construction industry and depend on our vehicle tremendously. We have encountered numerous bad experiences over the years with repairs at various other locations and have lost valuable time and money on repair jobs not done well. Art and Richard from the start addressed our concerns and from the get go were straight forward, helpful, knowledged and timely. They kept my husband abreast progress and if there was any issue they called and discussed it with my husband immediately and then moved forward. Because of this not only did the repair get done with the upmost professionalism, but in a timely manner as promised. There were no hidden fees, no unexplained last minute by the way we found this problem and just went ahead and fixed it with an additional charge. It was a pleasure doing business with Art and Richard. I will recommend them to numerous business associates and friends who are in need of reliable, honest, knowledgeable professional mechanics."
Review by:
( Ford F-250 King Ranch)
For
PSP Diesel LLC
713-941-1135
1215 Iowa St. #A
South Houston, TX 77587

"I would like to thank Art Martinez at Power Stroke Performance for the excellent rebuild work they performed on my 2006 Ford F-250 King Ranch with 6.0 engine. Before the rebuild this truck it had no power and it smoked a giant cloud if we tried to pull anything. We use this truck for our pump rental fleet and we have oilfield customers that depend on reliable equipment delivery. My oil cooler and EGR required engine teardown and major repair work. ! After extensive research on whether to trade my truck or rebuild the engine we decided to go with Art at PSP for the rebuild job. It was a 7 hour drive to Houston, but it was well worth the trip. During the repair of our engine and EGR we received several pictures of the truck from Art with the engine torn down, there was no doubt that they did all the work - and that they did it correctly. Art even sent pictures of the ARP head bolt installation along with a progress report. They bullet proofed my engine and EGR system and now this truck runs like it is almost new. ! Another advantage of using PSP is their 12 month 12k warranty, and I was surprised when I came to pick-up my rebuilt engine, that my truck had been cleaned and thoroughly detailed. It is obvious that they care about doing the job correctly and I would highly recommend Art Martinez at PSP to rebuild your Ford diesel engine. Please do not hesitate to contact me to ask any questions about their quality work, we recommend them."
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PSP Diesel LLC
713-941-1135
1215 Iowa St. #A
South Houston, TX 77587

"Art & Team – I wanted to say a BIG thank you for your assistance last week and yesterday. Your team continues to embody what should be expected from an expert mechanic shop. As I have been with you for the last 3 years, I wanted to take an opportunity to thank you for the work you have done on my vehicle and specifically, the way you do it. I have never owned a diesel prior to this, but am getting familiar. Your level of knowledge is second to none and as I’ve had the vehicle serviced at other locations (due to emergency situations, etc) they have commented on the great work done on the vehicle. You have made me feel comfortable with my vehicle although knowing my specific engine can be problematic is not taken care of. You have also never made me feel dumb when it comes to engines and the thing I like most, you always keep old parts and explain explicitly what the problem is. I trust you, but you continue to maintain transparency with me. I have recommended you to numerous friends and colleagues as they have issues with their Powerstroke diesels. Above all, thank you for putting me first. Even with a backlog of work, I had an emergency situation where you agreed to work me in while on vacation and being stuck in Houston. Not only that, you fielded phone calls when broken down on the side of the road. You have proven to be what all mechanics should strive to be – honest, dependable, transparent, available, and cost effective. Your work is amazing and the prices you charge match that service. Please know you have a customer for life and no matter where life takes me, as long as I own a diesel, you will be my mechanic!"
Review by:
(Mercedes)
For
27th St. Automotive
208-890-8739
1105 N 27th St
Boise, ID 83702

"Amazing! I took my newly purchased 1989 Mercedes in to get an oil change and inspection. I was told that the oil had been changed only 1000 miles prior and did not need to be done. They did find on the initial inspection that the serpentine belt needed to be replaced, but after getting the car on the lift discovered that it was actually in good condition and could go another 20k. I was not charged for the service they provided! I have found a new mechanic. Thank you Joaquin, et al!"
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First Landing Auto Care at Thoroughgood
757-460-0424
2114 Thoroughgood Rd
Virginia Beach, VA 23455

"Great and timely service as always."
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First Landing Auto Care at Thoroughgood
757-460-0424
2114 Thoroughgood Rd
Virginia Beach, VA 23455

"Tracy went out of her way to find a difficult part and save me a ton of money. excellent service. I will return for all our auto needs."
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(mercedes benz)
For
NORCAL EUROTECH
408-374-6666
205 Kennedy Ave
Campbell, CA 95008

"Trustworthy, excellent job with reasonable price."
Review by:
( Lexus ES 300)
For
Auburn Foreign and Domestic
253-833-8161
725 Auburn Way N
Auburn, WA 98002

"I feel they have integrity and my car is always happier after it's service."
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Pro Service Automotive Repair
952-447-7773
16921 Panama Avenue
Prior Lake, MN 55372

"Good deal. Very knowledgeable good communication fair pricing and prompt service. I will be back in the future and would not hesitate to refer friends and family."
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( Toyota Avalon)
For
Stan's Automotive
303-666-8914
1950 West South Boulder Road
Lafayette, CO 80026

"You can't find better service in Louisville, Lafayette, or Superior."
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Garry's Automotive
208-562-1693
2200 South Cole Rd
Boise, ID 83709

"Honest and ethical, love their professional manner and amazing service!"
Review by:
( Jaguar X-Type)
For
Cerrones European
650-365-4145
2306 El Camino Real
Redwood City, CA 94063

"Cerrone's is wonderful! I completely trust them with my car, and everyone there is knowledgable and professional. Annie is wonderful to work with."
Review by:
( Mazda MAZDA3)
For
Randy's Mobile Auto Repair
925-288-0766
2750 Cloverdale Avenue
Concord, CA 94518

"I like how the owner is often on hand to explain the service that is necessary and why it is necessary. I appreciate the honesty of the staff at Randy's, which comes through in every aspect of the shop from scheduling an appointment to ranking the relative urgency of service on my vehicle. I own a high mileage vehicle and I trust Randy's to keep it in excellent running condition."

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