If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Kevin And Jerrie W.( Toyota Tundra)
"Exceptional, professional service from knowledgable mechanics."
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"I was very pleased with the continued first rate service that continues to be provided for our Chrysler Town & Country minivan with nearly 200,000 miles on it. Through their concerted efforts, we continue to enjoy it as our "road vehicle"."
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"flawless as usual"
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"Thank you. It was excellent and professional service."
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"I got two cars and one is 10 years old the other is 15. I take them both there and they are not unreasonable or hard to deal with. They know what they are dealing with."
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"They did what promised and charged what they quoted me."
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"They have always treated us fairly and they do a good job."
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"Good place. Knowledgeable. I was actually recommended there by someone else. No issues there."
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"They do great work, they are very honest and are very informative."
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"They were really great, they let me take my time to decide if I wanted the work and they gave me all my repair options up front. Their customer service is really nice, they called me to see if I was having any issues after the repairs."
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"So happy with the work!!!! An issue that we have had several people look at, but none could solve... These guys had it fixed within 24 hours!!!"
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"Always the very best of service"
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"excellent. Timely and surprising. I was concerned the problem would be found to be bad news to me but it turned out to be good news. In fact the tow truck driver said he takes his car to you folks also and had good comments to make."
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"Excellent Service!!!"
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"As always . . . . Phenominal!!!! Quality of work equal to the quality of service. Great guys and the right price."
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"Sue said the business did a good job and the pricing was fair."
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"They are so wonderful. Like car ws ash."
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"Honest and quick."
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"Liberty Automotive provides excellent, trustworthy service at an honest price."
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"I would recomment this business."
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"Great service"
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"I would tell them to go somewhere else that your prices are much higher then other shops in the past two months I have spent almost $7,000 at your shop ,youvhave lost a customer."
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"I needed my brakes checked as my dealer had recommended a very expensive repair. The tech's at MD checked the system and said I had no issues. I was saved a lot of money, and as no repair was needed, no charge!
I was given a ride home, and a ride back to the shop. You simply cannot ask for better service. These guys have earned my business from now on."
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"1st class service, when in town use don brown!"
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"Always the best!"
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"Professional, fast, friendly service - AS USUAL."
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"Ryan did a great job letting me know what was going on with my truck during its 100kmi tuneup/rehab. I think he probably saved me from another service trip, or maybe even a roadside breakdown. The loaner car was a big bonus."
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"Friendly and informative, as always."
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Review by:
Harold D.(ORD F-100 PICKUP)
"Quality work, reasonable prices and professional service"
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"Knowledgeable mechanical repairs with quality parts at a relatively competitive price.
I have used their services on several occasions when the repair was either beyond my
own capabilities or the tools required were such that a professional environment simply
made more sense, and have always been pleased with the results.
I used to do this sort of work, so feel able to make a recommendation on something besides being treated politely, which also happens here."
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"Completed in timely manner."
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"My husband and I decided to try this shop after wasting a lot of time and money at Firestone over the past year. Our car would chirp and screech at start up and then make a loud rattling noise while we were driving. Firestone recommended that we replace our timing belt but that didn't fix the issue. Every time we took it into Firestone after that they would keep our car the whole day only to tell us that they didn't hear the noise we were talking about and tell us that it was probably weather changes causing the noise."
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"I was extremely happy with the service and professionalism of this shop. I had an early morning appointment for some issue's I was having after just buying my new car, after arriving I explained that I was new to the area and only had one vehicle they took me home and even picked me up when my car was ready, which I greatly appreciated.
Very Quick, professional and thorough.
The pros at Protech have earned a loyal customer for future needs!"
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"That they care not only about my car but also about me. Also, that the shop and office is kept clean and that they truly acknowledge you even after the 1st time."
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