If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Friendly, helpful, and will never make you feel like you're ignorant about your automobile!"
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"very friendly, understanding and great communications with my cars issues."
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"The work was done timely and with your usual customer courtesy. I have used the larger dealer shops over the years, but I now bring my cars to you as much as possible. I like your photos of areas that may need attention and color coded suggestions for service."
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"This was my first experience with Westlake Indepedent. I was referred by another business. My representative was Craig. Craig and team wereFANTASTIC! I had an odd situation and was unable to have a problem resolved by 5 other shops. Craig and team took the time to research and resolve my problem."
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"Professional, thorough and honest service of my Acura as always!"
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"Great Service. I really like the inspection and repair summary Concours Motors provides after completion. It shows all work performed and future recommended work (with photos). Very clear and concise. This is also a good history of the car repairs which you can refer to in the future."
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"Great as Always Thanks Mike Ben"
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"Good as usual. However my windshield got cracked while it was there. Bob"
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"Just had an A service done to my Mercedes C280 which went very smoothly and in a reasonable amount of time. The service advisor as well as the Owners and staff were very polite and courteous and conduct themselves in a professional manner."
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"Heritage Auto is amazing! They are truly committed to taking care of their customers. They are honest, dependable and caring people who do their very best to meet your needs. I was impressed with their staff and how professional their office is. Heritage Auto is not your typical auto shop and I will definitely recommend them to everyone."
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"so far so good. I like the service and explanation."
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"The entire process from my initial phone to review of the services that completed was very personable and very professional."
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"Motoring Specialists are the best!! Very willing to listen to customer input about a repair and ideas on a solution!! A customer shuttle is much appreciated too!! I very much like the car being inside the garage at night too!!"
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"Courtesy, attention to the problems, quick repairs and notification of completion, value priced, will definitely return."
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"Great, fast service. Our car has never run better."
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"Best place in town! Quality work and integrity!"
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"John's is absolutely straightforward and open about what they're going to do, what they find, what they recommend, and what they did. I feel completely safe leaving my car with them and would highly recommend their services to anyone!"
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"Go there. Great service and wonderful people."
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"First of all, the entire team is very courteous. They provided me upfront estimates and there is no pushing. They sent me an email with vehicle pictures, showing exactly what my vehicle needs and I decided what I want done. Cost was very reasonable and they gave me all applicable discounts. I reported a minor billing issue and Mark called me and took care of it right away. Highly recommended!!"
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Review by:
Joseph H.( Ford Explorer)
"I am a long time customer and have always been completely satisfied with their work,their pricing and their congeniality."
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Review by:
Sarah H.( Toyota Corolla)
"Super nice new garage run by very professional owner Jason who values customer service on top of commitment to top notch auto service."
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"Very friendly and helpful staff"
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"I have suggested to several of my friends that they visit your shop for any auto repairs or maintenance that they might need."
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"Trustworthy service with clear communication regarding my repair requests and identifying other areas of future concern."
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"Bockman's is THE PLACE to go in DeKalb/Sycamore for car care. You absolutely cannot find faster, more complete, thoughtful, convenient, fairly priced care for your vehicles anywhere."
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"I have, and will continue to recommend Specialized Auto. I have always received excellent service and my cars have been kept running due to the skilled maintenance I have received from its mechanics. All my questions have been answered authoritatively and my issues with my cars have been addressed responsibly. Specialized Auto provides me with the assurance I need to confidently rely on my car."
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Review by:
Johnny V.( Dodge Charger)
"awesome job as always and why i only bring my truck and cars to MD... great job!"
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"I love your service. Very personal and fast. Easy to deal with"
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"Although just a state inspection, these guys were very professional and really took care dealing with my old classic car, much appreciated!!"
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"very happy"
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"Excellent customer service, reliable, and dependable. I never worry about my car's performance after maintenance."
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"I am a satisfied customer."
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