If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Great service, job done right and affordable. Highly recommend."
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"Super friendly staff. I took my car in for an oil change and tire rotation and without being asked, they filled my wiper reservoir. I like that they pay attention to those little details. :-)"
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"Very reasonable price and much faster repair then we anticipated. Great job by Jason and crew!"
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"good people and great updates on the status"
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"I took my 2008 Ram pickup to these guys because I feel they look out for their customers. You always get a detailed description of what they found. In my case I took the truck to them because an engine check light on the dash was glowing. Initially I wasn't sure how knowledgeable they were working on diesel engines. But they took the worry out of the picture immediately. Harry is a pleasure to work with. They will be doing repairs on this truck exclusively. Thanks guys!"
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"Thank You for helping us out"
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"Always top-notch!"
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"Always willing to get you back on the road. Great attention to detail!"
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"Nice job"
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"Always a great experience! We bring our personal vehicles and our business vehicles to Heritage and they take care of us every time!"
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"Leo was polite and professional. David, this guy is a "COOL Dude, in a Loose MOOD"! Quiet, reserved demeanor; when I asked him how long he worked at Schertz Auto Service he replied, "13 years". He was not boastful, he was polite and very respectful... I could see the pride he had to be a part of this organization. This gentleman is someone I would be proud to know. Great service. I thought the Labor was high... but I always do."
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"Excellent"
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"Super straight foward, works around your schedule, positive experience."
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"Best shop I have ever used. Gary is the best. A place you can trust."
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"Courteous, efficient, feedback before, during & after work was completed... receiving an appointment reminder phone call was very nice. I enjoy listening to Auto Talk every Saturday morning...that's why I brought my vehicle in - Rendezvous with 118,000 miles! Did everything I asked! I will be back ??"
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"I have been a customer for many many years and have never been disappointed with the quality of work and the expertise of the employees of Auburn Foreign and Domestic!! Friendly, knowledgeable, accommodating and efficient describe Auburn Foreign and Domestic's owners and employees. Thank you for all the years of excellent service on my various vehicles!"
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Review by:
Herbert F.( Chevrolet Impala)
"I would tell them, you have to try this shop because they really care about doing the best work on your car, it`s like having your own personal mechanic."
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"Very helpful with explanations"
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"They are outstanding. Quality of work is top notch. Customer service is amazing. Advanced Auto Center is the best shop in West Sacramento. I commute from outside of the Sacramento area just to come to Advanced Auto Center because I wont take my car anywhere else. I trust the Service Manager (Sara) and her Assistant (Kristen) with any advice they give me, I trust the technicians recommendations, and I trust the quality of work that gets done to my vehicle.
The technicians take pictures during their inspections and diagnostics so that Sara and Kristen can visually show you what's going on with your vehicle. But the best part of that is...they have these pictures so that they can educate their customers as well! I think this is so amazing. That is why I recommend Advanced Auto Center to all my friends and family.
There is a sign in their office that says it all...
WHEN YOU BUY FROM A MOM OR POP BUSINESS, YOU ARE NOT HELPING A CEO BUY A THIRD VACATION HOME.
YOU ARE HELPING A LITTLE GIRL GET DANCE LESSONS, A LITTLE BOY GET HIS TEAM JERSEY, A MOM OR DAD PUT A LITTLE FOOD ON THE TABLE, A FAMILY PAY A MORTGAGE, OR A STUDENT PAY FOR COLLEGE.
***OUR CUSTOMERS ARE OUR SHAREHOLDERS, THEY ARE THE ONES WE STRIVE TO MAKE HAPPY***"
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Review by:
Andrea M.( Land Rover LR4)
"Excellent. Always honest and straight forward."
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"I would give them the strongest recommendation. I have been taking our family vehicles to Preferred Auto for over 25 years."
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Review by:
Amy H.( TOYOTA TRUCK HIGHLANDER)
"Very friendly, practical on repairs, and professional! Was impressed!"
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Review by:
Dan G.( Oldsmobile Achieva)
"Very pleased with the work and the front desk part of the experience. Knew right away what was wrong and was confident they were honestly and competently handling the repair."
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Review by:
Karen H.( Chevrolet Malibu Maxx)
"Friendly, knowledgeable staff. Very nice waiting room."
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"You can always expect an honest opinion and quality work! I have taken three different vehicles to be serviced at their old location on Howe avenue, and have followed them to their new location on Fulton Ave. I always enjoy my intertacition at the shop (even in unfortunate circumstances), and appreciate knowing my car is in good hands"
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"Always professional, helpful and informative."
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Review by:
Bill K.( Triumph Sprint ST ABS)
"Quality work at a reasonable price."
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