If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Fast, thorough, excellent work"
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"Great, trustworthy place to take your vehicle for service!"
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"All Good! Performed work described in estimate at price quoted"
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"LBR has a great business model. Provide excellent, honest service at a reasonable rate. Thank you Harry!"
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"As always, outstanding service, communications, and explanations. No surprises, and excellent value.
We have depended on Eastside Bavavarian from the start (over 12 years) for our BMW and we never have been disappointed.
In our judgment, ESB stands out and we most strongly recommend it."
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"Friendly service, no wait."
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"Great service."
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"great work and thoroughly done as always."
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"I brought my car in for recommended repairs. They were very specific, with a print out, to note what repairs would be done, the cost of parts v labor and how long it would take. From that, I was able to decide what could be done that day and what I wanted to put off for another day. The repairs were completed within the time frame that was stated and there were no surprise charges when I went to pick up my car. Moreover, it is a family business that treats me like a family friend."
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"job well done."
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"Easily one of the best car repair shops I have ever been to. Everyone is very helpful, they are incredibly fast, and I know I can always trust them with my vehicle."
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"Having worked on many vehicles for decades, I don't have the time nor the physical abilities to do what I love to do. Hence, my search for a respectable mechanic began.
There are times that I must bring my vehicles to the dealer and for the most part, I am satisfied with that. But for recommended repairs, I feel a need to seek a second opinion, more importantly a more economical choice. With a multitude of vehicles with different manufacturers, I have been very pleased bringing all of them to Eric Krebs for more than 15 years.
Initially, I have dealt with Eric himself, kind and caring always financially conscious toward the customer, brought me back again and again. Kris is the friendliest Service Manager I have ever been in contact with, always having new stories to catch up on. I never have any issues in describing problems with any of my vehicles, as I can see that he is already processing a viable remedy.
Porsche, is not one vehicles that is listed on their website but the work performed on mine was pleasingly less than what the dealer would have charged me.
As you can see, I highly recommend Eric Krebs……give them a try, and you will agree with me!"
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"PROFESSIONAL, COURTEOUS AND REASONABLE CAR SERVICE. I'LL USE THEM AGAIN WITHOUT HESITATION."
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"Fantastic customer service. Fantastic time."
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"Professional and friendly was my first time to this business and I will return ."
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"Everything was great! The only thing that I would add is that I felt that I should've received a call before work was done to give me an idea of what was being done and what the possible cost would be."
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"Outstanding service! I will come back here with all of my vehicles."
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"Issac said this business was very professional with him and explained everything he needed to know."
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"I encountered an emergency problem with my automobile. Even though they were busy that day, they very willingly took a look and helped me out. Their comment was that they were there to help their customers. You hear that as part of marketing and advertising but rarely experience it for real. Would definitely go back there and genuinely appreciated their service and attitude."
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"The service is great. No one likes to spend money on car repairs. However when you do it's good to know that your getting work done at best possible price. The best part is they believe in taking care of their customers which is rare these days."
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"Always great service ???"
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"Honest, dependable and really care about not only your and vehicle but you as a person."
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"It's always a pleasure working with PVG. They've kept our older cars running well for years."
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"This is an outstanding business that I'm always happy to recommend to others!"
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"I strongly recommend Star!"
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"Fair labor and parts cost. Prompt service, more than accommodating. Tried them on a word of mouth recommendation months ago and they have had my business ever since."
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"Because they did an excellent job and I would go back they were very respectful and business like, very hospitable and friendly."
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"Wonderful service as always. I know that my car is getting the very best care whenever I go to Portland Automotive."
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"they are great folks!"
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"Got us right in even without an appointment. I love bringing our vehicles to Autoworks Car Care!"
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Review by:
Jim M.( Volkswagen Jetta)
"Heather continues to be an excellent service representative. My daughter laughed when Heather told her that, "you need to drive this car more girl". Heather briefed both my daughter and I on the inspection and repairs knowing that although my name is on the registration, this is my daughter's car. She was patient giving my daughter the reasons why she needed to keep her eye on a few items on the car. Bottom line... although Heather knows that we want our cars in good shape, she knows that her customers are the bottom line!"
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Review by:
Vera B.( Mitsubishi Galant)
"I highly recommend your shop you guys are out of the ordinary you put the customer first for satisfaction. Thanks alot."
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"They were friendly and thorough. I had a used car assessed and they were able to fit me in and were honest with the problems with the car"
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"Top notch. Treated me and my 1940 Buick with special care and attention!"
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"Have always had great experiences with work correctly done on time within budget."
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"These are nice, honest people. I highly recommend them."
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"Only place I take my cars for more than an oil change or tires and alignment."
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"As always the guys at Portland Auto had my car repaired and back on the road in record time. They have always been cheerful polite and professional no matter what the problem. They also take the time to explain the issue in 'everyday' terms so it is understood by the average car owner: me! :-))"
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Review by:
Steve R.( Ford C-Max Hybrid)
"Polite , friendly and timely. Good value!"
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