If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Definitely would recommend them"
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Review by:
Lee( Subaru Impreza Wagon)
"Awesome work! Very professional and friendly. Definitely going back for all auto work I need!"
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"Phil was incredibly helpful during my whole repair process, from calling to ensure that my car was being towed, to the followup after inspection. They even had my car repaired in one day and I was able to get a lift to my home. I am sold, I will never go anywhere else for vehicle repair than Concours Motors."
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"I love the pictures that were sent to me showing what needed to be repaired. They did the repairs in a timely fashion and at the quoted price. However, I thought the alignment cost was way too high, and I found 3 of 4 lug nuts on the driver's side front tire were loose and could have caused a nasty accident. I would use them again, however, because I think any shop's work should be checked after the fact. It's easy to miss something when a lot of work is being done, like it was on my car."
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"Being a former technician that had worked in the business for many years it's hard to find a repair facility that I trust. I have a friend that works at lee Myles which is what brought me in but I wouldn't hesitate one bit to use this shop. Very friendly service, clean and organized shop. Has that small family run feel which reminds me a lot of my shop. They come highly recommended and I can see why! Don't hesitate to use this shop!"
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"Great customer service, friendly staff and good mechanics."
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"It is always a pleasure to work with the people at Grand Prix Motirs."
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"Excellent service!!! Thank you!"
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"Excellent service and quality repairs."
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"Quick..profesdioal...bringing back both my cars..to complete over due maintence..."
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"Peter was great and so helpful. I was comfortable and felt that they were very honest with their finds. They provided great recommendations, excellent service, and had so much patience with all my questions."
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"Was superb!!"
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"Honest 1 went above and beyond helping me out. Their prices are fair, and their service is top notch."
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"The quality of work is super and their customer service is excellent. The staff(Anne) gave me updates on the the repairs throughout the day. Also, I was given a loaner car for a few days while my car was being repaired(added bonus)."
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"I have been a satisfied customer of Brach's for over 23 years. I have total faith in Gary and Tom, and they have extended many accommodations to me and my family over the years. They do an excellent job and I am a customer for life."
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"Seemed very knowledgeable and cared about my satisfaction"
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Review by:
Douglas G.( Nissan Altima)
"They are exceptional. They do great work for a good price. Ed's price on a new windshield beat Safelite. His price on a fully synthetic oil change was also cheaper than other local shops and definitely the dealer. Their willingness to drive you to and from home or work makes them stand apart from their competition."
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"excellent - I trust Ken to the max."
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"i wsould tell them, you treat widows and"old"ladies ..wonderfully.......cel andzik grewe"
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"A very professional and honest car repair experience"
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"I am very pleased with both the quality of work and customer service I received while Alternative Auto Care was taking care of my car. I would certainly recommend them to a friend if they were having car troubles."
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Review by:
Kristina D.( Honda Odyssey)
"They are excellent! They take even my vaguest complaints seriously and always find the problem. They make sure I know how much the repairs will cost before they do them. The one time something wasn't quite right, they fixed it on the spot. There wasn't any arguing or blame shifting. It was fixed immediately at no additional cost."
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"very professional and thorough, If they tell you something is wrong with your auto, it's wrong and they can fix it."
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Review by:
Peter L.( Volkswagen Passat Wagon)
"Best auto repair, best customer service, just the best shop I've ever been to!"
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Review by:
Richard M.( Toyota Avalon)
"Very good and they know what the problems are"
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"Awesome, friendly and complete work as usual!"
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Review by:
Sharon M.( Mercury Sable)
"Honest, good service, and friendly!"
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"What speedy service! The inspection report is helpful with included pictures of issues and descriptions."
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"Amazing service. I was having some strange, loud noises coming on and off from my car and they tightened everything down and the noise stopped happening. Thank you!"
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Review by:
Gary Y.( Pontiac Grand Prix)
"Very good work ..able techs. Up to. Date equipment.."
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"All the staff at Made in America/ Made in Japan are Awesome! I've referred friends and family to them, and they love these mechanics as well as Kevin, who always welcomes you with a smile!"
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Review by:
Nicholas D W.( FORD FUSION)
"While not the cheapest, you will get quality work and they do update you on any potential problems but will discuss solutions, and always get your verbal approve before going forward. I've had transmission work done, and they saved my transmission after years of Houston wear and tear. Right now, my air conditioner is approaching completion and they alerted me to waiting on a part, and offered a loaner car. Good work, guys."
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