If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I would tell them that Brian and his employees are professional and provide consistent quality service. I would also tell them that Brian is fair, and operates with a high level of integrity."
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"I am always greeted very warmly and treated very fairly, love the entire crew!"
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"Staff answered all questions and work was done when promised."
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"Great service as usual"
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"Ed & his crew were prompt and did the tire service removal/replacement with care.."
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"Did a good job in the time promised"
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"Quick response in scheduling an appointment online. Mechanic did a thorough inspection under the hood and showed me additional problems that needed immediate attention...which I authorized before leaving my vehicle. Repairs quoted were reasonable for the 24 hour turnaround to get my vehicle back."
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"Great staff. Repairs were timely and at a reasonable price"
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"Always a great experience dealing with Schertz Auto Service. Been doing business since they opened and will continue to do so."
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"The Guys at Jimmy's are always friendly and professional. They do only what is needed and even give you a heads-up on automotive issues they see in the near future given the current condition of your car. I've been doing business with Jimmy's for over 10 years now and I have always been fully satisfied with their automotive services."
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"As always, the service was prompt and the staff courteous and attentive."
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"I've been there twice and the people working there are great - very friendly and professional. all work was very satisfactory and I'll definitely use them again!"
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"always efficient ,far and honest"
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"Very honest! They tell you exactly what your car needs and not any extra."
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"Great job as usual!"
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"I am a regular customer for routine maintenence and repairs. Stan's always does a great job at a fair price. I especially appreciate their integrity. I can recommend them with complete confidence."
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Review by:
Donna Heier M.( Chevrolet Equinox)
"They check everything out well and accommodate."
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"That Star is a honest,reliable,creative,and a knowledgeable establishgment of the automotive Industry, and an asset to me a my Jeep. Including the town of GrantsPass!"
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Review by:
Roberta C.( Hyundai Elantra)
"Virginia Auto always offers a high level of customer service, and I have never ever had a problem with the quality of work performed there. This visit was particularly outstanding because I was not sure exactly what was wrong, and whether I could afford to spend a lot of money on this car. Matt took the time to explain what really should be done now, why it was worth doing, and gave me the best deal he could. His diagnosis was spot on; the troublesome noise is gone, and I feel confident that I am driving a safe car because Virginia Auto has never let me down."
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"Good quick service. Always a pleasure doing business with you."
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Review by:
Cheryl, Willis B.( Ford Escape)
"They are awesome! Very pleased each time I take my vehicles for any service."
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"Great, reliable, honest and prompt service...as always :)"
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"Very fast."
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Review by:
Ron T.( Chevrolet Suburban)
"About 8 years ago I was having some electrical problems with one of my vehicles, and so I took the car to a shop in the Fredericksburg, VA area. They fixed the problem, but then the problem recurred about two weeks later. I decided right then and there to do some serious word of mouth and internet research and find the best automotive electrical shop in the DC metro area. I checked Washington Checkbook magazine. I checked with AAA. I asked mechanic friends of mine who they would refer if automotive electrical work was beyond the scope of their shop. I checked with some of buddies of mine who are big in the local car scene. One name kept coming up over and over again, and that name was Bradham Automotive. So, I drove the 65 miles from my house to Bradham. They quickly fixed my car's thorny electrical problem, and identified the mistake the previous mechanic had made. Since then, even though Bradham is a great distance from my home I have had them do mechanical work as well as more electrical. Each time the work was done right the first time and at a fair and competitive price. I have owned over 35 cars and trucks and have been to many, many auto shops over the years. Bradham is, hands down, the best-run shop I have ever had the pleasure of doing business with. Just this week I needed some electrical work done on one of my trucks. It was a pleasure to make the drive to Bradham again. Their shop waiting area is sparkling clean, and Josh took the time to really understand the symptoms my car was exhibiting. My truck was done the same day. They took the time to carefully explain to me the work that they had done on my truck until I understood it clearly. After I got the truck I looked up under the dash at the wiring work the Bradham tech had done. The work was beautiful, and I can tell the tech cared about what he was doing. Thank you Bradham, you guys rock."
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"Olsen's is very professional and helpful."
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"Mark was very nice and helpful during a stressful point of my day. Service was timely."
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"Best quality service at fair price coupled with a "common - sense" approach to maintenance"
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"Always instant care, and extra savings! we love the friendly service before and after fixing the needs."
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"Professional"
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Review by:
Tanya F.( Mercedes-Benz E-Class)
"honest & trustworthy"
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"It's generally very good."
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"They are always courteous , professional and your vehicle is completed as promised. Brittany, Rod and the other staff is fantastic. They have work on both of my Lexus and I was very satisfied
Thanks Everyone
Joe Morris"
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"I would tell them that I trust the judgement of Glenn and his team, that the customer service is excellent, and that the pricing is always trustworthy. I wouldn't go anywhere else!"
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"Honest and good diagnosticians."
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Review by:
Keith S.( GMC Yukon Denali)
"that its a great place to go"
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"Stan's does a fabulous job, the quality of their work is outstanding and their customer service is excellent; both professionally and respectfully."
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Review by:
Chris B.( Volkswagen Jetta GL)
"Eastside Autoworks exceeded my expectations when I recently had my car towed there after breaking down on 405. They diagnosed and corrected the issue with my car's engine promptly and were great at keeping me in the loop. The bill came in under their estimate, which was nice! I would certainly recommend Eastside Autoworks. I had a very positive experience."
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"I recently relocated from New England, and was searching for an area mechanic. After reading numerous rave reviews I decided to give East Coast a try. Beyond grateful that I did. Very warm small town personal feel. Owner went above and beyond, gave me an honest opinion, and took the time to discuss options.. They make you feel like family. I've already told friends, family and clients. I know where I'm going when I need a mechanic! Thank you so much!"
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"They are professional, courteous,honest and customer satisfaction and concerns are above all spot on"
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