If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Olga B.( Mercedes-Benz C-Class)
"It was my first visit, I was greeted with a smile and kindness. I was given a loaner for the day, my car was ready by end of day & for the services received, my bill was fair. I’ll be returning to have my vehicle serviced for sure!"
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Review by:
Eugene & Eddie G.( Chevrolet Captiva Sport)
"We have trusted this company for over 10 years. Same outstanding quality of work and customer service (you are greeted with a beautiful smile when you enter the shop and coffee if like 'which I really do like. Thank you Millennium , they explain and show you what was needed to repair on your vehicle."
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"Big Al’s Exhaust was able to add a tow hitch to my 1996 Jeep Cherokee and fix the rusted exhaust. They went above and beyond to make sure that our needs were met at the price that we could afford. Thank you for your services!"
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Review by:
James D D.( Dodge Caravan)
"I have been a customer of A-1 Smog & Repair Center for over 5 years now, not only for smog certifications, but also for many different repairs to my vehicle. They have always been friendly, courteous, knowledgeable, timely and given me an accurate and fair price. The owner Brent and his service manager Dave, sorry, Gabe (😁) have always gone out of their way to address all of my concerns and ensure that my vehicle got good service. I highly recommend A-1 for all your automotive needs. And here's a shout out to Troy, Vinny and all the mechanics at the shop on North Market, especially to Justin, who is exceedingly good at what he knows and does."
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Review by:
Charles R.( Ford Five Hundred)
"Quality & service are great."
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Review by:
Jerome B.( Mercedes-Benz M-Class)
"Great work on my high mileage diesel Mercedes. Always appreciate the thoroughness."
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"From beginning to the end, everyone was very professional thank you ."
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"Great service"
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Review by:
Joel & Helen N.( Honda Pilot)
"Service was simple and efficient. I chose A-1 because they sponsored a local sports team and as a mom with local athletes, I want to support local businesses who support the youth in our community. Would choose them again and recommend to others."
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Review by:
Daniel S.( Porsche Boxster)
"Jason provided a very thorough pre-purchase inspection on my Porsche. The turnaround was quick and they answered all follow up questions in a timely manner. Jen in the office was also very pleasant. They provide updates via text message if you opt in, which is nice."
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"Professional"
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Review by:
Beverly M.( Toyota Avalon)
"The best, friendly, got me in right away, my new go to"
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Review by:
Jesse H.( Chevrolet Impala SS)
"They always do what you ask no surprises very satisfied"
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Review by:
Bruce F.( Dodge Ram 2500)
"I have had all my vehicles serviced here for last 20+ years. The technicians always do an excellent job.
The office staff are very professional and courteous."
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"Great communication and easy to schedule an appointment. Clear definition of work and work performed."
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"Neptune Auto Repair went above and beyond for us! We had a breakdown and they handled the whole situation with professionalism and care. The team was quick to respond and made what could have been a stressful experience so much easier. Their service is excellent, and it’s clear they truly care about their customers. Highly recommend Neptune Auto Repair to anyone in need of reliable, trustworthy auto service!"
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Review by:
Jeanie L.( Chevrolet Lumina)
"I wouldn't take my car anywhere else! They care about you & your car & I've never been dissatisfied with their work or the way I was treated when I was there! Thank you for your service!"
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"Received my normal GREAT service from Loren's on 8/19. Chad did his normal great job of communicating some upcoming maintenance items that would be due in a few months. Thank you!"
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Review by:
John S.( Chevrolet Silverado 1500)
"Great customer service good work very detailed clean environment"
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"Professional, friendly, and quality work!!!"
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"They are the best!!!!"
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Review by:
Natasha D.( Buick Encore)
"I had an excellent experience with Charlie and the service technicians. When I brought my car in for repair, I provided Charlie with a detailed history of its issues. He immediately addressed the unresolved problems that had not been fixed by a previous dealership.
Charlie was not only helpful but also very understanding throughout the process. He ensured that I received a loaner vehicle while my car was being repaired and kept me updated on the status, recommendations, and completion of the repairs. Because of this positive experience, I am confident that I will continue to bring my car here for all future repairs and maintenance needs."
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Review by:
Janette P.( GMC Sierra 1500)
"Tremendous service. Was given advice that I find most interesting and useful. Quick service. My truck is 26 years old and runs like a new one except for the radio/CD player which isn’t their concern. 😕"
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