If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Ann E.( Mercury Grand Marquis)
"For over 40 years I have had excellent service, wonderful staff and complete satisfaction always."
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Review by:
Nick C.( Toyota Camry Solara)
"I’d tell them that I’ve been taking my cars there since 2001. I’ve never had a bad experience with them and the only time a repair didn’t last was due to the replacement part being faulty. ATG honored their warranty and got me back on the road in minimal time and no extra expense. The guys at ATG are great."
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"Outstanding service"
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Review by:
Stephen H.( Volkswagen New Beetle)
"I came in with a older vehicle that was hard to find parts for…fortunately, They know what the heck they’re doing they were able to find the parts and work with me on getting them…one part they couldn’t find they just figured out a way to repair the old one. Given the circumstances thanks for getting my car back on the road and working with me. Absolute pleasure. nice to know people still do business like this. My vehicle will always be serviced by them. Thanks again."
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"Such great service !"
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"It’s such a pleasure to be able to count on your kindness and efficiency for all these years. A family owned business is such a rarity nowadays that it’s a jewel in Roanoke for sure.!! Thank you.."
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Review by:
Walter P.( Subaru Forester)
"Loren’s is always upfront about maintenance and repairs. You can always expect top notch quality and service."
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"Quick diagnostics and next day repair! Great service from start to finish! I will use them again"
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Review by:
Greg S.( Land Rover Discovery)
"Great service. Loren's worked on our 2005 Landrover. They did a great job and were very helpful answering our questions. Thank you!"
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Review by:
Felicia B.( BMW 3-Series)
"Great mechanics would recommend Jim's Auto clinic for all your car needs will return great staff comfortable atmosphere!"
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Review by:
Casey E.( Mercedes-Benz C-Class)
"Thank you Matt for you and your team’s attention to my Mercedes!"
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"I would recommend"
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"A1 customer service"
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"All good!!"
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Review by:
Calvin H.( Toyota Sienna)
"Outstanding service completed a day in advance of what had been predicted. My adult children now bring their vehicles here after our initial appointment two years ago. Quality work on every occasion at most reasonable costs. Thanks to Keith and all of his professional staff."
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Review by:
Tom/janet T.( Lincoln MKT)
"Don Hanks runs a superb organization.
Tom Taylor"
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"Yes good service"
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"From the front office staff to the mechanics, they are well organized and kept me in the loop of the progress of my repair. Would totally recommend this place!!"
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Review by:
Jimmy & Britta S.( Chevrolet Equinox)
"Performance is the best. Super friendly. Super clean shop. Top notch work every time. Amanda will make sure you are taken care of!"
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