If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Always happy with level of expertise and advice. Repairs are always done right the first time. Very informative and they will take the time to discuss any concerns or explain anything you want to know with a great attitude. Very up to date from service knowledge to communication to digital photos of parts and work. Top notch... Just go. You will see what I mean!"
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"The best in East TN."
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"Fast & friendly service with affordable prices. I highly recommend them."
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"Great customer service and no surprises... they educate you on the repairs you need immediately and give a timeframe for when secondary repairs/maintenance should be done (to avoid more costly repairs later and keep your vehicle safe on the road).
Love the text updates on the repair workflow too!"
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"Great"
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"Very good service. Go out of their way to help you"
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"I trust the Guy's at Chad Kennedy's to take care of my car, and appreciate the exceptional Service, as always. Thanks Guys! Car works Great! :)"
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"Always great service and accommodations"
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"Tamara Ghosn fully explained the options available to me and recommended a suitable course of action.
Dimitar Aleksandrov found a nail in my tire which was not easily located as the air chamber was not pierced. Very careful inspection."
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Review by:
Deborah S.( Ford F-250 SD)
"Quality of work appears acceptable. However, customer service specifically communication was poor compared to what we receive from our regular automotive service provider. For example, called back inconsistently when said would return the call and no estimate of cost was provided prior to the repair. We are from Denver and had limited choices as our vehicle would not operate."
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"Careful to get alll the info they needed to start the work. Very communicative. Fixed a simple problem that felt very big. Quickly I might add."
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"Always a great experience!"
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"Excellent!"
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"Great customer care/service, quality of work and delivery b 5 ??'s, pricing very good, fair. Great mechanics, no BS."
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"My f250 rides like a new truck"
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Review by:
Jenna D.( Subaru Forester)
"I am extremely impressed with the way Mike handled my car issues. He was so helpful to me when I was very shaken up over my car. He was professional and took care of so much for me."
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"Great service as usual. Intuitive repair management. Appreciated."
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"6 to6 is the best auto shop in Lincoln and , they’re fast , good energy . I have taken 6 of my cars there and they all came back very good , run good , and no problems . I remcommend 6 to 6 to everyone . Steve is a good employee. One day I plan on owning my own auto mobile shop . Some how I’m going to get him to work with me lol . He’s very intelligent I give y’all 10 stars"
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