If someone asked you about your shop's quality of work and customer service, what would you tell them?
"They are really 1st class professional team!"
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"Enjoyed my first experience. I will be back."
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"It was my first time bringing my car back to LBR since I purchased a used car inspection from LBR several months ago. The service LBR provides is clear, honest, and straightforward. You are given clear recommendations and steered away from services you do not need. Convenient location and friendly. That said, LBR is an expensive mechanic so you might need to look elsewhere if you want to keep your maintenance costs down."
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"I’ve dealt with LBR with both of my vehicles. They are extremely knowledgeable and Harry at front is a delight to deal with. Their front office staff knows their job and explains well. I feel I’m getting far better service than a dealership!"
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"Good service! Always appreciate the crew at Earl’s"
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"Been going to PC Auto forever and have always been extremely satisfied. They do excellent work and always call if any problems arise. They explain the problem and the solution and will give you an estimate. The highest integrity and quality"
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"John and Hector always go above and beyond the call of duty. This shop has taken such good care of my car, i wont go anywhere else from now on. Professional, friendly, great prices and fast! Finally a shop that I can trust with all my cars. I would highly recommend them to all my friends and family."
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"Great service! Thank you all!"
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"Dave said the staff is very good. He's known them for a long time. They've always taken care of him."
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"It's like finding a really good dentist, but for my car- such a relief to find a place I can trust!! Excellent service, start to finish. Second time I have been here and second time I have been impressed with the efficiency, professionalism, and thoroughness of care. Will be a regular customer!!"
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"Roger is fair and honest."
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"Always done right the first time and always ready when promised. I would not go anywhere else."
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"The problem was taken care of in a timely fashion."
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"I highly recommend anyone to use B&D Auto."
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"Go to B & D"
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Review by:
David M.( Dodge Ram 2500)
"You will definitely be happy with this auto repair shops work quality. Both with the in shop work and the supper nice customer service personnel. I was super happy with the repairs they done for me."
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"I would tell them that I am PICKY about who works on my Z. It is an '82, I am the only owner, have every receipt for everything that has ever been done on my car, and it has had exactly seven mechanics in all that time. I do not trust my car to just anyone. I am picky. The mechanics who work on my car must earn my trust. I need to feel that they have my safety in mind and look for potential issues as well as keeping my Z in the best running condition. Rod's has proven to me that they are all about keeping me safe and my Z in great shape. Did I mention that I am picky ? Rod's will be my eighth mechanic shop for a long time to come. Because, I am picky."
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Review by:
Steve F.( Subaru Crosstrek)
"Highly skilled and trusted mechanics"
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Review by:
Tom T.( Mercedes-Benz E-Class)
"They are the best"
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Review by:
Sheryl V.( Mercedes-Benz SLK)
"Excellent customer service and repairs."
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"Very professional, very trustworthy, on time, great knowledge and advice. Would go here again in a heartbeat! Also, great location 1/2 block down the street from Arapahoe library on Smoky Hill and Biscay if you have to wait with kids!"
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"I have already told my son, who is picky about his car, that this is a great service centre. He also appreciates the fact that your service adviser is a woman and that you use technology to communicate. I have been using the same mechanic for many years and have been very happy with his service but I moved and no longer can store my tires. I was nervous about using a new service centre but was very pleasantly surprised and pleased!"
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Review by:
Elaine J.( Chrysler 300 M)
"The mechanics are magicians! "Big Mike" is an angel. My 17 year old car had begun acting like a 71 year old man....gently shuddering when I stopped. Rogers put it on the machine and said "there is really nothing showing wrong." In neutral or Park, it ran fine, but I had to put it in park at every red light as it ran rough when idling. All I could say was "it doesn't feel right". Not much to go on. I tried to explain and Big Mike said he had a good idea what the problem was, or several ideas. I left the car. A few hours later I got a call that said "good news! We found the problem and it was not as serious as we thought it might be....your car is ready." And it was. It ran like a new car, silent and smooth. My 17 year old car was like a 17 year old athlete.. in perfect condition. What a pleasure dealing with these people..... and once again driving a fine sedan that runs like a new car."
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