If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Awesome place! It’s not easy finding true professionals in this industry so kudos to Bob Kaiser’s for being a trusted, knowledgeable, professional, and reliable auto shop!"
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"Excellent Service, friendly staff"
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"I have found my repair shop! These guys are great. Service is fast, they are honest and reasonable."
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"I’ve been going to Durango Small Car since 1980 and the current owner Tyler and his mechanics are continuing their tradition of excellent service :) Highly recommended and I purchase my tires there too!"
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"Perfect timing excellent mechanic"
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"They changed my transmission fluid and I'm good for another 50K miles."
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"They're convenient, competent and good at explaining the situation. They honored their work warranty and squeezed me in for a follow up smog test keeping my 22 year old car in legal working condition. I'm most grateful!"
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"They’re one of the best shops in town"
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Review by:
A B K.( Chrysler Pacifica)
"They are fast, friendly, honest and funny! You really need the first three of those in a mechanic shop, but the fourth really makes the whole experience shine!"
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"Professional and friendly service, super personable, extremely expensive."
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Review by:
Penny H.( Oldsmobile Cutlass Supreme)
"I've never had anyone explain so clearly what problems my car has and what can be done to fix those problems. Nor have I ever had actual photos sent to me showing what those issues are."
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Review by:
John F.( Toyota Highlander)
"Great service and a thorough check of the vehicle"
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"Very attentive. Work done with integrity on timely basis."
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"You guys were great! I never give 5 stars so you ranked well in my book."
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"You all handle the problem very timely and professionally with a detailed easy to understand, estimate to fix current problems. Very indispensable team to have behind yourself and family as concerned drivers with older autos. Also if you drive the newer than all the more relevant, as they are more complex."
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"I took my car in for an oil change, ac inspection and brake inspection. They did a good job and I really like that they didn't try to up sale me on the brakes. They checked the brakes and noticed that there is still enough padding to last until my next oil change so instead of trying to get me to pay for the brakes they told me it would be more economical for me to wait until my next oil change. That really signaled to me that they weren't trying to make more money from me. Its hard to find an honest mechanic shop and I feel like I found one."
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