Auto Repair Shop Reviews from 3/31/2018

If someone asked you about your shop's quality of work and customer service, what would you tell them?
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For
Westlake Independent Automotive
818-889-0377
31290 La Baya Dr #1
Westlake Village, CA 91362

"as usual very detail oriented and I enjoy being informed of not too distant service issues that I can take care of and avoid a comeback Very considerate of my time"
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ACE Automotive & Truck Repair
707-258-2751
1730 Action Ave
Napa, CA 94559

"GREAT SERVICE, GREAT COMMUNICATION, AUTO SERVICE STREAMLINED! THANK YOU"
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Integrity Auto Repair, Inc
303-621-2845
32779 North Elbert Road
Kiowa, CO 80117-9306

"I wish I had know that the pump was going to go out and that the hose and pump would have been repaired at the same time. I was under the impression that replacing the pump would take 7 hours but they got it done before noon! Thank you even though we had made arrangement to kill time in Parker we were still able to get home before 6:00 when they said it would be done. My questions is could they have both been replaced at the same time and saved me twice the labor charges? I know you have to make a living but it has also put a big strain on our finances as well."
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Heritage Auto Repair
208-887-1442
175 North Linder Road
Meridian, ID 83642-2440

"Really like Neal. He's a great guy."
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Los Gatos Auto Service
408-377-1751
1460 White Oaks Rd # F
Campbell, CA 95008

"Was in a jam. Had a flat and wanted to get it fixed before I drove home to SF. It was late on a Friday - every place I went was booked. Lauren and the gang at LGA got on it, fixed the tire - put the spare back - test drove the truck - made sure the warning light reset. Super friendly - very conscientious. While I was waiting oversaw how they helped out another customer in a jam. For me service and trust is extremely important. I wish they were closer - I'd take all of our cars and my in-law'c car there. I seldom if ever write reviews. I definitely wouldn't give 5 stars easily, but they we're nice, knew their stuff, helped me out and the price was more than reasonable - that's everything you need to justify 5 stars. To Lauren and the rest of the gang there - thank you."
Review by:
"This is my Test Review 165"
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Hometown Garage
860-342-5777
116 Marlborough St
Portland, CT 06480

"Great experience. Had major engine work done and car now runs like new. Excellent work at a fair price. Took care of every detail from repairing the engine to topping off the windshield wiper fluid. Top notch job!"
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Kacal's Auto and Truck Service
713-747-8076
5030 Old Spanish Trail
Houston, TX 77021

"Some of the nicest people in the auto repair business that I've seen in a long time. Very accommodating folks who know their business."
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Alex Troy's DSX Test Site - 1
505-554-5555
8043 25th Ave NW
Seattle, WA 98117

"This is my Test Review 165"
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Alex Troy's DSX Test Site - 2
505-665-4448
2839 NW 62ND St
Seattle, WA 98117

"This is my Test Review 165"
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DSX Regression Test 1
808-555-1212
487 E. Middlefield Rd
Mountain View, CA 94043

"This is my Test Review 165"
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Chase Automotive
303-344-4670
15601 E 6th Ave Suite 60
Aurora, CO 80011

"Great service"
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Bob Kaiser's Repair Inc
585-392-4880
1095 Hamlin Parma Townline Rd
Hilton, NY 14468

"I am always very happy with the services I recieve. Not only great service but the workers are friendly and pleasant."
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Eastside Bavarian
425-391-1990
5648 221st Place SE
Issaquah, WA 98027

"Thank you for being so quick to finish my job."
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Eastside Bavarian
425-391-1990
5648 221st Place SE
Issaquah, WA 98027

"Great local mini service center. Excellent service and great people!"
Review by:
( Honda CRF)
For
Rogers' Northside Garage
208-345-2660
1170 N 29th St.
Boise, ID 83702

"I rarely leave reviews, but Roger's Northside Garage deserves one. A little about me: I'm a DIY kind of guy, grew up working in 4x4 shops and salvage yards, am cynical/skeptical and feel there are more bad repair shops than good which is unfortunate because it gives the hard-working honest shops an extra hurdle to attract new customers. But Roger's, wow, more Boise businesses should be run like this place! How did I find Roger's? Did a Google search for "Best Boise Independent Auto Repair" and they were always in the top three. My call for an estimate was answered quickly, Brad was friendly and patient (probably deals with a bunch of 'I think it's a funny sound from somewhere but I don't know where, can you help?') and based on my limited auto parts knowledge and forums his input was a perfect match of what was wrong with our car. As for pricing, it was very, very good and the appointment was quick. Showed up early, got car back on time, and Brad showed us all the work performed and recommended some work that could be done in the near and distant future. No hard sell, no pressure. Everything was on their big screen TV with high-resolution pictures and explanations in layman's terms. They even have a first-time customer coupon. We left almost in shock (no pun intended since our work was for rear struts, ha). Roger's was the opposite of our bad experiences with shady car repairmen, and I will definitely tell everyone to consider Roger's for their professional demeanor, great work and fair pricing. I am in no way affiliated with the shop, its employees or friends."
Review by:
( Cadillac CTS)
For
Tinley Auto Repair & Towing, Inc.
708-532-0012
17600 Duvan Drive
Tinley Park, IL 60477

"This is the only repair shop i trust. Been going to them for years and they are nothing but honest, super nice people, Jim is a great guy and explains everything, they take pictures of everything to show what they are doing. Dont rip people off. Trust them 100%. They say whats wrong and i dont question it because they are honest people."
Review by:
( Cadillac DeVille)
For
Cooper Lake Automotive
770-431-1936
4739 South Cobb Drive
Smyrna, GA 30080

"Great cutomer service I love the staff and the great care that they take with each customer."
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Convoy Auto Repair
858-560-9131
3909 Convoy St
San Diego, CA 92111

"Knowledgable, thorough problem analysis; understandable explanations; fast parts procurement and trouble free installations!!"

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