If someone asked you about your shop's quality of work and customer service, what would you tell them?
"as usual very detail oriented and I enjoy being informed of not too distant service issues that I can take care of and avoid a comeback Very considerate of my time"
|
"GREAT SERVICE, GREAT COMMUNICATION, AUTO SERVICE STREAMLINED! THANK YOU"
|
"I wish I had know that the pump was going to go out and that the hose and pump would have been repaired at the same time. I was under the impression that replacing the pump would take 7 hours but they got it done before noon! Thank you even though we had made arrangement to kill time in Parker we were still able to get home before 6:00 when they said it would be done. My questions is could they have both been replaced at the same time and saved me twice the labor charges? I know you have to make a living but it has also put a big strain on our finances as well."
|
"Really like Neal. He's a great guy."
|
"Was in a jam. Had a flat and wanted to get it fixed before I drove home to SF. It was late on a Friday - every place I went was booked. Lauren and the gang at LGA got on it, fixed the tire - put the spare back - test drove the truck - made sure the warning light reset. Super friendly - very conscientious. While I was waiting oversaw how they helped out another customer in a jam. For me service and trust is extremely important. I wish they were closer - I'd take all of our cars and my in-law'c car there. I seldom if ever write reviews. I definitely wouldn't give 5 stars easily, but they we're nice, knew their stuff, helped me out and the price was more than reasonable - that's everything you need to justify 5 stars. To Lauren and the rest of the gang there - thank you."
|
"This is my Test Review 165"
|
"Great experience. Had major engine work done and car now runs like new. Excellent work at a fair price. Took care of every detail from repairing the engine to topping off the windshield wiper fluid. Top notch job!"
|
"Some of the nicest people in the auto repair business that I've seen in a long time. Very accommodating folks who know their business."
|
"This is my Test Review 165"
|
"This is my Test Review 165"
|
"This is my Test Review 165"
|
"Great service"
|
"I am always very happy with the services I recieve. Not only great service but the workers are friendly and pleasant."
|
"Thank you for being so quick to finish my job."
|
"Great local mini service center. Excellent service and great people!"
|
"I rarely leave reviews, but Roger's Northside Garage deserves one. A little about me: I'm a DIY kind of guy, grew up working in 4x4 shops and salvage yards, am cynical/skeptical and feel there are more bad repair shops than good which is unfortunate because it gives the hard-working honest shops an extra hurdle to attract new customers. But Roger's, wow, more Boise businesses should be run like this place!
How did I find Roger's? Did a Google search for "Best Boise Independent Auto Repair" and they were always in the top three. My call for an estimate was answered quickly, Brad was friendly and patient (probably deals with a bunch of 'I think it's a funny sound from somewhere but I don't know where, can you help?') and based on my limited auto parts knowledge and forums his input was a perfect match of what was wrong with our car. As for pricing, it was very, very good and the appointment was quick.
Showed up early, got car back on time, and Brad showed us all the work performed and recommended some work that could be done in the near and distant future. No hard sell, no pressure. Everything was on their big screen TV with high-resolution pictures and explanations in layman's terms. They even have a first-time customer coupon. We left almost in shock (no pun intended since our work was for rear struts, ha). Roger's was the opposite of our bad experiences with shady car repairmen, and I will definitely tell everyone to consider Roger's for their professional demeanor, great work and fair pricing.
I am in no way affiliated with the shop, its employees or friends."
|
Review by:
Annette P.( Cadillac CTS)
"This is the only repair shop i trust. Been going to them for years and they are nothing but honest, super nice people, Jim is a great guy and explains everything, they take pictures of everything to show what they are doing. Dont rip people off. Trust them 100%. They say whats wrong and i dont question it because they are honest people."
|
"Great cutomer service I love the staff and the great care that they take with each customer."
|
"Knowledgable, thorough problem analysis; understandable explanations; fast parts procurement and trouble free installations!!"
|