If someone asked you about your shop's quality of work and customer service, what would you tell them?
"very helpful and friendly staffs, do excellent work."
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"I've been coming to Eastside Bavarian for the better part of 13 years that I have had my car. The service has always been A1. Ken and Ben always striving to make sure I'm satisfied and communicate every detail of my service clearly and promply. They have always made sure my car is working properly and to its maximum potential. They have a great team and excellent facility. Highly Recommend!"
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"Protech always has my back - my car is in great hands !"
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"As usual very professional, knowledgeable and quick expert repairs. The best repair shop I have ever dealt with. Customer for life"
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"Thanks again LBR staff for a good job. They do what I has and will provide feedback if repairs are needed other than what I went in for. They do a complete look over every time. I have never had repairs that were not needed."
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"As always it was a pleasant experience that made us feel that our cars are safer and so are we. Thank you for solving our chatter problem."
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"Great job—start to finish!"
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"W. I. has a knowledgeable and friendly staff. They give vehicles a thorough inspection each time you bring your car in. I wouldn't want to take my car anywhere else."
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"Thank you Dave Carney and Hillside Chevron for almost 22 years of superior service on my cars! Friendly, professional staff and I do not hesitate to recommend Hillside to my family and friends. CJ Scaffidi"
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"Very professional from start to finish. Left me with the sense that only necessary repairs were performed. Authorization was obtained before repairs were made. Will definitely use this service again."
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"Great service. They will take care of you. They are a little pricey but it's definitely worth it."
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"After a hiccup on finding my appointment, they got me in and performed all the work and took time to discuss all the findings. My final bill was also less than the estimate. Second time in and so far very happy with the experience."
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"The best customer service and quality work! I highly recommend this place if you are looking for a place to care for your car. Thank you Pearl City Auto Works!"
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"Excellent communication and service at Pearl City Auto Works!"
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"Once again Gierisch Brothers identified the problem with our vehicle quickly, and effected repairs in a timely manner. We have used Gierisch Brothers exclusively for years and recommend them to anyone."
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"Sharon is wonderful. Richie is a great help with getting me rides to and from the shop. The techs are highly professional and have a wealth of knowledge. MyJeep has been a little finicky but they took care of it. I recommend this auto shop to anyone. Thanks guys!"
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"Jim said he loves them. They do wonderful work and they did a great job on his vehicle."
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"I like the service when I bring my car in everybody is so friendly and nice I will recommend your shop to my friends thanks so munch"
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"Great Customer Service!!"
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"Great help I needed in my car and great service"
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"6 to 6 is simply the best. I'm not at all mechanical but they don't talk down to me or make me feel stupid when I ask and say stupid things. They're patient and explain what's going on in easy to understand terms. If something needs to be done NOW, they tell me. If it can wait 6 months and I shouldn't bother with it yet, they tell me that too.
It's not often that you say you can really trust whatever it is your mechanic tells you. When you find that, stick with them."
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"Sean and team are some of the most honest and knowledgeable people in the Auto service industry. I am proud to have them as a certified BlueStar Inspection station. This is one of the best shops in Utah. I trust them completely! Great shop and great people."
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"Amazing. I only take my car to Milstead. I drive an hour just to get my oil changed"
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Review by:
Lynn S.( Jeep Grand Cherokee)
"They trust worthy, customer service is amazing and services above all others . Would not take my car anywhere else."
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"Great customer service upfront, comfortable waiting area with a staff that’s always engaged. If you prefer to wait at home they also have a shuttle services. One thing I was a little disappointed by was that they check tires but not tire pressure. My low tire pressure was still on when I left."
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Review by:
Phyllis G.( Dodge Caravan)
"I loved the service and the extra info they gave me. I would of never knew my van could use more basic care for it to last longer. Thank you"
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Review by:
Juleigh P.( Volkswagen New Beetle)
"Family owned and run. Very knowledgeable, friendly and, above all, honest! I found them during an emergency situation years ago and have never gone to anyone else for my car maintenance/repairs. They take a genuine interest in you and your vehicle. A breath of fresh air in the highly competitive, often questionable, automotive repair business."
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"Being a woman and not having a ""go to"" mechanic I always worry that they are going to try to rip me off and tell me I need to have work done that isn't necessary. When I started having trouble with my car I asked around and a friend recommended Portland Automotive. For a small garage I was very impressed. Everyone was very friendly and accommodating. They did an assessment of my car and texted me a link to the full report then followed up with a phone call to discuss my options and prices. Then they emailed me a quote with full breakdown. Some of the work that needed to be done was covered under warranty and had to be done at a dealership and some of the work was not. They contacted the dealership and said that they would do the work they could until the dealership had a break availability to do the other work then they brought the car to the dealership for me and even checked the dealerships work afterwards. Because they would have my car for a while they offered to give me a loaner car if needed. When they realized they didn't have a loaner available they offered to schedule a rental car for me and they covered the cost. They had my car for a week and although paying the bill is never fun I (and a bunch of friends) did some research to make sure I wasn't getting overcharged (which I wasn't). When my car was ready they told me I could return the rental car to them and not have to deal with the hassle of getting a ride from the rental place. And they also had my car washed for me at no charge. The level of service was definitely five star and I believe I now have my ""go to"" garage!"
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"THEY DID EVERYTHING THEY SAID THEY WOULD AND WOULD YOU BELIEVE IT, BUT IT WAS ACTUALLY FOR THE QUOTED PRICE. I WISH MORE AUTO PLACES COULD SAY THE SAME THING, ESPECIALLY WHEN YOU ARE ON THE ROAD."
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