If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Always have done a great job been going to them since opened"
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"Amazing automotive shop. They care about what the customer wants, and are very honest. The digital inspection is an added bonus, they show you what they see with pictures and video's!"
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"Great customer service! Awesome people! They do a very thorough job at explaining the work they did. Honest people. And Charlie is super nice!"
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"As always, it's a pleasure doing business with you!"
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"I appreciate good service and you rarely find in at a Mechanics shop but Tony and the team at Heritage do a great job."
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"Always a job done correct at Motoring Specialists. All the work was done under their warranty. Thanks."
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"Very friendly and knowledgeable, were able to fix the vehicle in very short time and provided pick up and drop off service as well."
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"Prompt Service"
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"Thank you German Motors!!!"
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"Always good service and customer relations."
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"This was my first time bringing my car to Kacal's| I had a very good experience (even though I had to spend more than I had hoped). I worked with Rick and he was very patient as he explained everything that needed repairing on my car (I didn't feel like I was being taken advantage of). They were even nice enough to take me home when I dropped my car off. I will definitely come back and I will refer them to others."
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"Always a pleasure to go to Kacal's. All of you are so kind and care for my automotive needs. I especially like that I can leave my car and get a ride to work and back. Thank you."
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"No B.S. or runaround over selling. Just straight talk about what my truck needed. Having worked as a mechanic before I knew they were being truthful and appreciate that a great deal !"
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Review by:
James M.( Hyundai Sonata)
"I'd tell them they'd be hard pressed to find better service anywhere. But I must say that I'm curious about this new "point program". After sending friends and family (Cervis, bryans and kauffmans and that's just a few I guess I have no points). Just continue the quality service and you'll do yourself proud."
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Review by:
Greg S.( Mercedes-Benz SL-Class)
"They will fix the problem!"
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Review by:
Greg S.( Mercedes-Benz SL-Class)
"They will fix the problem!"
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Review by:
Greg S.( Mercedes-Benz SL-Class)
"They will fix the problem."
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Review by:
Greg S.( Mercedes-Benz SL-Class)
"They will fix the problem."
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"Very friendly and great customer service. Feel comfortable with telling my friends and family for all their auto needs"
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"This is my first experience with STAR and it won’t be my last. I needed the 120k service on my 2003 Tundra and Dave was great reviewing what that would involve as we set the appointment. Ed called me sooner than I expected saying they were done and sent a driver to pick me up. Everything was fine but the brakes didn’t feel right. I went back and Ed had Stanley check it out and the problem was corrected. Their customer service got even better when Ed called me later in the day to make sure I was satisfied. Excellent treatment all the way."
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"The staff is always professional and I feel I'm treated fairly. I've been highly satisfied with the quality of work and the follow-up."
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"Trustworthy, personable, professional, and helpful. I will always recommend these folks! Office is always clean, staff is friendly and happy to be at work, and both times I brought my car here I've received impeccable service. Car repairs can be a nightmare, but these guys take the hassle and headache out of it!"
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"Trustworthy/ Like Family! Excellent quality,
Timely and easy, always pick up the phone, provide good choices and options! Excellent!!"
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"Their quality of work is well worth the money. The service and communication with the customer is right on the money."
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