If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"This is a top-notch, professional shop. I like older, high mileage vehicles and they always take such good care of my old babies! I have never been stranded due to a missed maintenance issue. They are also great about telling me what needs to be done, what is coming up and honest about what can wait. They are fast and efficient and do great work."
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"They performed the work efficiently, and for a reasonable price. I also requested 2 quotes for repairs to be done in the future, and the service writer had those ready upon my return. I highly recommend this establishment!"
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"I have used this location a few times now and I am satisfied with the services I have received."
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"More thorough inspection"
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"Ok"
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"Everyone was very nice and helpful, from the time I called to when I dropped off and picked up my car. TJ kept me well informed about the status of my car and answered my questions sufficiently. It was very helpful to have a loaner car while mine was in the shop."
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"Living two hours away in a smaller town in Arizona, we have had our fair share of neglectful tire mounting procedures done at a local chain store. However after that tire store managed to bust out my center caps and scratch my rims I knew it was time to take my business elsewhere. Upon calling German Motors I was confident in their knowledge and abilities to get this job done. My tires were ordered and came in very quickly. They were mounted and balanced in a reasonable time and nothing was broke! I highly recommend this shop for new tires or any needs your German car may have."
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"Ordered two new tires to be mounted and balanced. Tires came in very quickly and were put on properly without any damage! Highly recommend!"
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"Was able to fix car when 2 other places could not figure out what was wrong."
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"Greg said the employees were friendly and knowledgeable. They were able to get him right in."
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"Very thorough!"
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"Great customer service. Even though no one could find my appointment for 3:30 on a Friday late afternoon both of the 2 men on the counter jumped in and handled the situation fast and very efficiently. They worked together and replaced both of my head lights and both of my tail lights. And even made an appointment for next week for an oil change and to work on the latch on the back door for my Rav 4. Thank you so very much."
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"I like what you've done to the waiting area. Very user friendly with good reading material and a hot drink. Most of all, women customers have always been treated in an informative and intelligent manner."
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Review by:
Doug F.( Chevrolet Corvette)
"Excellent as always. Your customer service kept me informed on the progress with my vehicle."
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"You did work very well with the service and Patrick rocks thanks."
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