If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I have taken my Hondas and Acuras here since 1989. After buying a Lexus and a Toyota in the past few years, I struggled to find good service shops that had the same level of professionalism, value and attention to detail. Needless to say, I am THRILLED Westlake Independent now services Toyota/Lexus as well! A huge pat on the back to Bruce, Craig and the entire staff there!"
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"Craig and the team at Westlake Independent have kept my car in top shape....."
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"Ken and tony were very helpful and professional. I look forward to working with them.
Their knowledge and assistance was outstanding. The service was done very quickly, waiting was comfortable, and the work was of the highest quality. I especially appreciate the in depth information about BMWs.
Please thank Ken for the time he spent with us describing the system."
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"My experience during this service visit was consistent with all previous visits over the past 13+ years - SUPERB SERVICE. Ken took careful note of my list of car problems and, on the following day, I received a clear summary of inspection and diagnostic results with recommendations. I approved the work, the car was ready when promised, and the cost was on estimate.
Eastside Bavarian has earned my total confidence in every situation and I strongly recommend this organization."
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"I have been with Auto Europa for as long as I have owned my used 2003 Z3 Roadster. They are a woman’s mechanic. Excellent customer service, They have always had my best interest when making decisions for my car."
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"I've been using AE for the last 10yr. Always honest upfront fair pricing. Good repairs & maintenance. Never had to return for a re-do."
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"Small Car always does a great job taking care of my car as well as communicating with me. Customer service is excellent and I wouldn't trust my European car with anyone else in town."
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"No BS, you can trust these guys!"
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Review by:
Jerry / Vicki / Jackie W.
"Always a great job. Work done right in the time promised."
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Review by:
A. B.( Mercedes-Benz S-Class)
"They are not pushy and explain each and every issue with the customer. No service is completed without your permission. The staff is friendly and personable. I called Jason the wrong name of James and he made a joke about it but I felt so bad I had called him the wrong name..I was so embarrassed. So JAMES hopefully this will be printed so you get a public apology....so sorry and thank you for making me laugh!"
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Review by:
Kay M.( Chrysler Town & Country)
"Honest and detailed info regarding your vehicle. Quick on repairs"
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"Just the workmanship, costs, and courtesy you always want to find."
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"Excellent, reliable service with personable service."
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Review by:
Walter P.( Nissan Altima)
"Thoughtful service A quality"
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Review by:
Eddie P.( Pontiac Grand AM)
"If you want to be fully and accurately informed about your vehicle's needs, including photo and video, go to Aram's!"
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