If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Excellent service as always!"
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"Everyone was very helpful and answered all my questions. They were very knowledgeable. Instead of having to sit and wait for my car, I was given a ride to where I wanted to go next. I got my hair cut and did a little shopping, plus I had lunch. Then I was picked up and took care of my bill while they washed my car. A short time later my car was ready to go and I had more than enough time to make it to my next appointment. I even had plenty of time to stop at the library to pick up a book. It was a great day and I got a lot done. Thank you."
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"Before I start this review, let me begin by saying I am very very conflicted about this place and I'm not writing this to hurt their business, I just want customers to know of my experience so they can do what's right for them. So to start, I will say David in the maintenance office at Hillside is the nicest guy ever. Everyone there actually is quite nice but David was the one taking care of me so I'll only talk about him. I was recommended to Hillside by my dad who takes his Toyota Prius there. I have a 2003 Mitsubishi Lancer and I was having issues with the heater, it just wasn't working. My AC was excellent, but the heater simply wouldn't produce heat. I called and David was able to get me in the next week, I dropped of my car for inspection and left. Upon drop off David informed me that the fee would be $130 for them to check it out and diagnose the problem, then whatever the cost of the part needing to be replaced is will be added to that. I agreed because I figured if it's only $130 to get my heater fixed I'm in. When I returned to pick it up later that day, David told me that he had found the problem. My blend door cable wasn't acting correctly. Cool, so they ordered the part and a week later I dropped my car off again. Upon pickup this time David told me that they were wrong and it still wasn't working despite the part being replaced. I was bummed but David ensured me that they would continue to work till they fixed it. I brought my car in a 3rd time to get it looked at and when I returned still no dice, the problem was ""not fixable unless we remove the transition and replace the blend door box"". He informed me this would cost around $1,800. I opted not to do this because in the end I live in California and the cold really isn't that bad and I could live with it because I don't have $1,800 to throw around for something small like that. David understood and sent me on my way. I was satisfied with their attempt though a bit bummed that $130 later and my heater still wasn't fixed. (I will add that at thi"
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"Westlake Independent is the best when it comes to auto needs(Honda,Acura etc).Craig is a very reliable and hands on auto advisor and he will give you any given information you should know about your vehicle.WI is definitely d’ Best!"
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"We just received our snow tires for the winter and they are amazing! Thanks for all the extra time and care you gave us. The Staff are wonderful and treat us like family\nPaul and Kelly Boettger"
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"We feel the same way about your family. Glad we could help keep you all safe and sound."
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"Five stars! Peek in to see the actual work place and you'll see how pristine and clean the garage is. So cool. These guys know foreign cars and have a very high standard. (Foreign cars are pricey and I would go here all the time if I could afford it. But I'll always go here first) Like I said ~ 5 stars! 😁"
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"You guys get it done and done right! I appreciate it!"
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"Great experience."
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"Brent Allen Auto also does an amazing job. Thanks again for the exhaust leak fix!"
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"Great experience!"
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"Great experience from begging to end"
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"had a dead battery, and they fixed it same day in a very timely manner."
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"Daniel said it was good service. The business was able to tell him what was wrong. They had him in and out."
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"Great Service! Great attitude! Great value! Thank you"
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"Awesome job thoughtful information"
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"Guys always take care of our trucks with no hesitation. Friendly staff and professional!!! Always happy with your work done on our truck!! Keep it up!!"
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"Friendly service, fast and reliable."
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"Another outstanding job by SAC. Our car was ready for us at the announced time, ready for our trip to Alabama and back. Thank you, Snellville Auto Center."
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"Guys were great, would return unconditionally."
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"59 Auto always gives efficient, knowledgeable, courteous service. Being a senior woman who is alone, I appreciate their service of driving me home if they need my car for several hours or overnight, and picking me up when my car is ready. They always explain in layman's terms what was wrong with my car. They have kept my car going for many years past its prime."
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"Great shop, excellent service!"
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Review by:
Charlene B.( Chevrolet P30)
"J&K staff were very professional, considerate, helpful, informative and saved our vacation in an emergency brake failure hours from home. I cannot speak highly enough for their service with a moments notice. I would recommend to RV owners everywhere."
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"Great service, very responsive and very accommodating"
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"I was impressed by the service quality, the explanation of the work done and friendliness of the employees."
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"well-run shop. fast service. responsive. high integrity."
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"Since we found you back when we first moved here in 2009 we've always told people about Murphy's - great work and service, fair prices and very friendly staff all around."
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Review by:
Nolden( Mercury Mountaineer)
"They always look out for your best interest and drivable safety of your vehicle! No pressure sales, honest information about the vehicle condition and safety needs! I can't thank you enough for your professional services!"
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"100 % good Job"
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"I would recommend them"
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"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can not recommended Frank's for anything you can afford to do"
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"Helpful and professional"
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Review by:
Charles V.( BMW 7-Series)
"The service was good until I got my vehicle home and opened the trunk and found parts that were not put back on the car."
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"I put my truck in for an oil change and they fixed all kinds of silly thing that made our truck run great. I can recommended Frank's for anything you can afford to do"
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"Very friendly, caring and knowledgeable."
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"There is no better place to take your car!"
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Review by:
Gerry K.( Chevrolet Traverse)
"that i have been very happy with their service for many years and would recomend them to any one"
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"Great"
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Review by:
Mike E.(Model Year < 1980)
"We are new to VW's and this shop by far has everything that we can ask for. They even worked on my 73 Toyota FJ40. Our cars run like new. I trust no other shop with our Bug. Great service and genuine good people."
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"I had an oil change and the work was done well with a complete inspection and report for any minor problems or issues that may need to be addressed in the near future before they cause a major problem."
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"Dwight and the other staff were super helpful"
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"Great Service."
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"I'm moving and I will still be bringing my car to German Auto Sport when I need to get it serviced. They always do a great job and I have always had the best customer service and advice here. Super nice guys. Very professional."
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"Thank you for the great service."
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