If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Very thorough explanation of all performed and recommended service. Very knowledgeable staff."
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"Very good!"
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"Protime always provides excellent service. It's always a pleasure having work done by them."
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"Norman was an excellent service advisor. My car runs like a new vehicle. I can really tell the difference. Thanks!"
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"Once again you guys went above and beyond. I’ve been going to Westlake Independent for 20 years so I trust your work. But you went above and beyond to help me accommodate my 5 month old son while my cat was being repaired. Thank you to Norman and the team!"
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"I have been going to Westlake Ind since 1999. They have always been most helpful in every way. I would recommend them to my family and friends."
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"They always have my safety in mind and don't add on things that should be done. Very friendly and on top of things."
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"Honest reliable source for all automotive repair."
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"I appreciate that you are ready to work at the time of my appointment rather than me having to wait for your team to start working."
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"Great!"
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"Always excellent service and courteous."
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"I love you guys, also love the new look in the office. You are the BEST!!!!!!"
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"Jay was very detailed in what needed to be done."
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"Fabulous! Every time I go it's a great, pain free experience."
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"Always been taken care of to the highest degree of professionalism"
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"I had a bad experience at another BMW specialist prior to coming to German Motors. This other shop not only charged me a fortune to install a wiring harness but they also lost a part to my AC, broke the entire AC Unit, & charged me to replace the part they lost. I was fed up. I found German Motors thru a quick Google search & went to them to get some hoses fixed so my X5 could pass smog. Not only did German Motors fix this within a reasonable time frame, they were polite, professional & upfront with costs & accurate with their quotes. I was very satisfied with their work so I went back to get my AC fixed. I am so happy with the outstanding jobs they have done on my X5, that I recently went back again to get my windshield replaced. These guys are stellar. They are amazing. I will continue to get my car serviced at this shop. There is no one else in town I trust. They are hands down the best!"
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"They fixed the problem i had"
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"They seemed to have fixed my problem ."
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"They are trust worthy and very polite. They do not work on your vehicle until they take to you and ask what service you want done."
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"They care of you and your vehicle and are always there for you!!!!! They do an excellent job!!!"
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"Appreciated & respected. Customers are treated like the owner would like to be treated. Vehicles receive conscientious attention (for the most part). Every time we drive our vehicles we trust fate that that vehicle will take us from point A to point B without reason for concern- for safety or mental anguish. In my 78 years I've not seen better attention to these complex systems (more complex than when you & I first started way back in high school!).
Your method of reporting conditions is excellent. If what is put on the report has actually been done I feel confident in that vehicle."
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"Great staff always,goes above and beyond to help this is my go to place for repairs"
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Review by:
Janet R.( Subaru Outback)
"Ron's is a top quality auto shop. Their service is consistently excellent and reliable. Plus the staff are always pleasant and easy to deal with."
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"I have used other local tire shops and you guys exceed the other shops by far. Each employee that helped us was so genuinely nice and efficient. I will absolutely return and recommend you. (Your play area was a major bonus too)"
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"Great service and timely completion. Very satisfied with quality and thoroughness of staff."
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Review by:
Danielle (paul) S.( Ford F-150)
"If you live in San Antonio, I so recommend this place. They bent over backwards for me to just do an inspection. I had a tire issue, which I had no idea about. They helped called the tire shop where I bought it, because I told them I didn’t feel they were being honest (I caught them in a lie). MD Automotive called the place and they got further to the truth than I did. This business is family run. If you a young kid, female, or male, please go here!"
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Review by:
Chris P.( Chevrolet Impala)
"I have highly recommended Grassland to a friend who was equally satisfied. Both of us have decided that grassland car center would do all future work on any and all of our vehicles. You and your people are honest, thorough, and friendly."
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"Previous visits recommended this repair. appointment was made. In and out at requested time and it was performed at below the estimate"
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"Prices were great car now runs great! Thanks"
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"They dont just see everyone as a customer, they get to know you and are very professional and kind (:"
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"Great service"
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"I have got to say, out of all the experiences I have had over the years, This shop out performs all of my previous experiences in every aspect! Customer service is off the charts, their car service is absolutely amazing and you can not find any better people than Gilda & Mike!! \nThank you both and to your team for being so very amazing!! \n"
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"You are the best - fair, honest and go the extra mile in service"
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