If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"After 18 years with my family as customers of WI, I took a 4 year hiatus and upon returning, was met with the utmost of kind, generous, professional and thorough customer and car service! I greatly appreciated the detailed email that was sent to me, with the list of needed services, and items that were checked (with PHOTOS included). It was extremely helpful and useful for me to know EXACTLY what was needed and the prices for the work that was to be done to me car. And, as always, a ride to and from home/work was provided!"
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"Efficient, caring, and keep in contact until the completion of the service."
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"Very professional staff."
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"Good work at a reasonable price."
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"This was my first time at Pro Auto Care and I will never use anybody else. The mechanic Don knew his stuff and was pleasant and I never felt like I was dealing with the salesman he seemed honest and was patient and explaining what needed to be done with my car thank you for such a wonderful experience and I will be recommending you guys to my family and friends"
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"Overall everything was good only thing for the amount of repairs I had done and the amount of money spent there someone could at least cleaned my windshield with was very dusty witch some turn on the windshield wipers and smeered the dust so when I drove away had hard time seeing thought front windshield in traffic with sun shinning in and no water to rinse windshield with in reservoir someone could have at least wipe the winsheild before releasing the car"
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"Very good service. Friendly staff and good pricing. Nice clean waiting room with drinks, snacks and reading materials. Play area for children.."
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"We could not be more pleased with the service we received at Hillside Auto. The entire process, from booking an appt. online, to arranging an onsite rental car and communication with the shop regarding their inspections and then competed work was excellent. The staff was friendly, polite and professional. Our vehicle is running better than we could have imagined. We will certainly return to Hillside Auto for future vehicle repairs and upkeep."
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"Although car repairs are rarely cheap, Heritage auto was upfront about costs, timely in communication and repairs, and gave me no reason to doubt their diagnosis or work. Good people - will definitely return for future needs and recommend to others."
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"Always Top Notch!"
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"Sean is always helpful."
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"Never thought I would have a favorite mechanic but I do now! Honest, kind and amazing customer service. Scott was able to explain to me what was going on with my car in a way that actually made sense to me. Not to mention, my car needed more work than expected and they didn't charge me for the extra time. My bill was exactly how much they said it would be (actually, a few dollars less). Couldn't recommend this place enough."
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"They have done so much for me they really do put there customers first I habe had exhaust from another shop and they messed it up so bad they took it in right away and fixed it for me griffin muffler is the best around by far I will never go to anyone else"
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"these guys have gone out of their way to help me and I couldn't be happier with my service. Thank you!"
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"This is first class customer friendly auto repair shop efficient and staff is very helpful."
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"Recently I finally found a spare rim for our truck with a tire attached. Dropped it off for repair. due to age of tire they recommended a new tire. Old one was unsafe for road use. I value their opinion and that they look out for my safety. They came to my aid with rescuing me and my mom years ago all the way to Quincy with a trailer to haul us home. Always answer my littlest questions. great place."
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"Always a pleasure to deal with "my guys" at Brown's, North 4th!"
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"Great repair service at a fair price. Love that they obviously care about my vehicle and pay attention to detail."
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"honest people & great work"
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"I would recommend Rick & Rays to everyone. The staff working there is very friendly. They did a great job on my car. It was very quick and efficient!"
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"I say that the repairs are done timely, if there is an issue with the repair, it gets fixed right away. I am provided a car when available and costs are comparable to the dealership. David is pleasant as well!"
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"Quick work and very easy to work with!"
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"I am extremely satisfied with their quality of work, and their customer service is exceptional. This shop has yet to disappoint me in any way."
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"I had a great experience with Finsanto Auto. Cody was extremely helpful, from setting up a tow to keeping me fully in the loop with all steps involved. They took care of the problem and worked with me to get my car the same day even after hours. All around great experience. Would definitely use Finsanto again!"
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"I was told by another automotive shop that I needed an alignment and camber bolts. When Cody checked it out I only needed an alignment which saved me money. Wayne explained to me how their service using a special computer program. It give customers a look at the problem so you only repair what is needed, also the coffees great."
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"Love these guys, I appreciate that they have kept my old car running...always responsive and fit me into their schedule."
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"They stay in close contact with you about your car and let you know exactly when it will be done. Very friendly on the phone. We have always been satisfied with the work that has been done on our car."
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Review by:
Marian S.( Mercury Sable)
"As always, I am very pleased with the wonderful service and quality of work received at Platt's. They are courteous and professional. I trust them to keep my car in good condition."
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"Chesapeake Import services is outstanding in workmanship and service. They are always fair and treat you with courtesy and professionalism."
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Review by:
D S.( Mercedes-Benz S-Class)
"Great service and fast results"
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Review by:
Stanley S.( TOYOTA TRUCK SIENNA)
"I have recommended Schertz Auto in the past, and I will continue to recommend Schertz Auto to my family, friends and associates."
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"I would highly recommend schertz auto services. It is the cleanest facility I've been in. Staff is very friendly and efficient. And, I enjoyed the coffee"
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