If someone asked you about your shop's quality of work and customer service, what would you tell them?
"GREAT --as usual"
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"Car was taken for a half hour diagnostic check, but spent half day in the shop. Other than that, satisfied with results, as always."
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"THEY ARE HONEST AND TRUSTWORTHY"
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"Outstanding service, and they communicate in a timely manner! Thanks Robin and crew!! - Dennis and Donna"
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"Been going to 6to6 for years now, new location is awesome! and employees are still amazing!!! Dean is the best shop owner around, i was a mechanic for over 10 years and this is the only place in Nebraska id bring any of my family and I's vehicles. Thanks again guys!!"
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"The customer service from Platts, specifically Ed, was impeccable and commendable. My car had to be unexpectadly towed and with being new to the area, I took my insurances recommendation of towing my vehicle to Platts. I called in advance and Ed assured me he'd be able to look at it right away. The tow truck guy was late and we wouldn't arrive at Platts until after closing time. Ed asked me to update him on the arrival and that he would be there to make sure the car landed safely. Almost two hours after closing, Ed was there and helped get the vehicle in a safe spot for the night. With all unnecessary details aside, Ed went above and beyond to make sure I was taken care of. He even answered my call at midnight, when I was just going to leave a message ! "We answer the phone 24/7!" After finding out my car was totaled, Ed provided me with a business card of a dealership he would recommend and even said he'd give the guy a call if I told him when I was going. 5/5 just from customer service!"
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"Thanks for the great service. Beyond repairing the problem I came in for, I appreciated that Hillside Auto Repair did a full inspection on my vehicle and reported all their recommendations. They washed, vacuumed, and cleaned my car, and I just want to say how much I appreciated that. In addition, they were very accommodating of my schedule and allowed for me to be able to pay for my service and pick up my car after hours."
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"Smooth and easy"
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"I purchased my vehicle in December 2015. The buying experience was very easy and non stressful. Mark and his team are very professional and don't have the usual "used" car salesperson tactics. Mark did his best to search for the best bank/loan for me. I've had my vehicle now for 2 months and had an issue that was NOT covered under my extended warranty- Marx Auto took care of the problem for me without question. Melissa is excellent. If you are looking for a used vehicle with outstanding customer service- Marx is the place you want to purchase from. They treat you like family and they are very accommodating."
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"Delivery was a bit late, but worth the wait. Customer I referred was very pleased with his service visit also. Another referral - Emile is a Porsche owner and a new neighbor. Ed"
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"customer service was superlative and communicated progress. Will always return... Thanks for your help"
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"Thanks!"
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"Staffing is knowledgeable, excellent customer service skills and cheerful. I received honest opinion, from diagnostic testing, and 25 point safety inspection, about my 2000 VOLVO S80. Lot of little problems that would cost me a lot of money. Thanks folks for your expertise advice and skills. This helped me to make a decision to get rid of the car."
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"Always get good service !"
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"Called Honest-1 care this morning. Very nice gentlemen by than name David answered, Very professional and respectful. Set me up with an appointment the same at at 2pm. Went to my apt and they took me as they said at 2pm and did my oil change, checked all my fluid, air in the tires. Their prices are really great, they don't try pressuring you into buying anything. I would definitely come back here again. Keep yo the good work"
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"excellent service and all employees were customer friendly. I was made to feel that my business was appreciated, service done on my car was fully explained and any future service needed along with an estimate of cost was given to me with no pressure to have the work done. I was very impressed with the way they do business and how they treat each customer as an individual. I will return to this business for any work needed on my car as they do good work and are trustworthy."
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"Everyone who works there is extremely knowledgeable and helpful. They are straightforward, fair, and honest. Quality work that I can trust."
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Review by:
Shelly S.( Dodge Ram 1500)
"I love the service. And price."
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"This is my go-to place for automotive work. They are convenient, honest, and treat you well."
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"They did a great job on our car. Great to work with and I will definitely take our autos to Auto Works again."
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"Where are the most professional in town that have seen lately great Mechanic front office personnel Dennis was exceptional"
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"They are thorough. I am happy they look over my cars carefully and thoroughly. I ended up with an oil change that went past $500, but the car drove so much better, and it is safer. The difference between $500 and $5,000, repair versus replacement! These are nice people, friendly and competent. I like the fact the same people are always there. That means it is a good place to work, and happy people work better!"
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"Great service again!"
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"These guys are great."
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Review by:
Bruce T.( Toyota 4Runner)
"Great service and fair price."
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