If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Always a positive experience."
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"I trust them to take good care of my car and they always do. Spotting things that need to be taken care of even when it is just in for an oil change. I really appreciate their keeping on top of things before they become a real problem."
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"Always great service!!!"
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"Always the best of care and service. Wouldn't think of going elsewhere."
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"Excellent as always!!!"
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"You have great customer service! And the work is done in a timely matter."
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"great service PDF/picture updates were unexpected and very helpful."
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"Very knowledgeable people. Always kept me informed."
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Review by:
Danny F.( GMC TRUCK DENALI)
"Great customer service and professionalism. I really liked the detailed health status report."
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"Great"
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"Absolutely loved it. Dean made myself and my husband feel like family. I took my 2003 Volkswagen beetle there after it started overheating. My husband and I had been to several mechanic shops getting ripped off and even went to some car dealerships where they only offered us $500. We trusted our gut feeling and went to Rogers. I walked in and got IMMEDIATE assistance. They even drove me home after I had just worked a 12hr shift. When I got my car back it was like it was born again. Not only was it fixed but they went above and beyond and fixed other items that were problematic. That shows that they really care. Everyone tells me my car sound new. Roger's Auto Repair is the ONLY place I will take my car. Definitely go there you won't regret it!!!!!!!!!"
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"Very knowgeable staff that take pride in their work. They diagnose the problem within minutes and figure out a plan of action. They fixed the car within a couple of days with no issues. They go above and beyond to fix any problems you have with your car that you may not have even noticed. Did I mention that they take pride in their work!?! Highly recommend them and will be using them to buy my next car as far as knowing if a car is mechanically sound. Also I would like for you to know that the car was a VW Beetle whichs needs a specialized mechanic. They were knowledgeable and didn't have to google or search Wikipedia and car manufacturer company sites to figure out things like some other fake Mechanic."
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"I went to Roger's for an oil change and asked them to check about the check engine light. They did a smoking test and found out a hose was loose, No Charge for this function. Therefore I'll always trust this kind of service. My then mechanic had bypassed that feature several time after being advised to check it. I've had issues with my mechanic before but I believe that they are only human, he who is without sin cast the first stone."
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"The ONLY place to go in SB. Ask for Kris. A+"
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"Fast, efficient. Able to find issue and also make recommendations for future service."
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"I do suggest Brachs auto for repairs. I can honestly say that my family has been very pleased with their professionalism,accountability and honesty for over 25 years. They have taken care of 3 of my hot rods, I'm the second generation,with car issues. Thank you Gary,Tom and the whole team for there patience."
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"Good Quality and service"
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Review by:
John D.( Chevrolet Colorado)
"Both work & service has been excellent & problems solved in both visits!"
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"you guys ROCK as always!"
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"Great....go there...great service and keep track of the car."
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