If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Generally very good, if more expensive than average. A satisfied long term customer nearly all the time."
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"Amazing customer service! They take very good care of you and make sure you have a complete understanding about your car repairs/service. Very trustworthy"
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"I would highly recommend Brach's to anyone who asked about a reliable repair shop."
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"Best auto service in the valley"
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"I highly recommend them. They were very professional and up front with their service and fees."
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"They are wonderful people and got me back to my vacation super fast. Also one of the cleanest facilities I have ever been in."
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"Concours Motors performed an automotive pre-purchase inspection that identified significant maintenance the car required. Gary patiently explained the details, which were supported by digital images that were included in the final report with cost estimates. The dealer did not question the report and may (TBD) reduce the asking price to compensate for the work needed."
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"Great service as usual - really nice new offices - congratulations!"
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"The work requested was completed promptly and to my expectations. I use Eastside for all my BMW repairs on the three vehicles I own, 2001 X5, 2001 330i and a 2002 330ci. All members of the Eastside team are friendly, courteous and very knowledgable. I have been taking my vehicles to Eastside for over 10 years and never been disappointed."
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"Very happy with the service I received. LBR had the misfortune of receiving and installing a faulty part on my VW. From watching a Youtube video of the repair, it was relatively simple. What resulted was a howling sound coming from the undercarriage which went away after things heated up. I called Harry back and he told me to bring it back in. LBR replaced the part with one from a different manufacturer at no additional charge to me. I have to express additional appreciation for Harry George. Harry is as good as they come at customer interfacing. he was attentive, available, and always credible in his interactions with me.. Reputable, fair, and trustworthy repair shops have been difficult to find for me. I will definitely return to LBR for the way they handled this unfortunate situation."
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"I have Loren's work on all my cars, 4 total, They always do an excellent job, wouldn't go anywhere else."
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"Superior customer service and service on my vehicle!"
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"Wonderful people to work with. Angie & Tony are a great team to work with. Always happy with their service and outlook on how they treat their clients. Never a problem and always willing to work with you."
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"very pleasant and very prompt"
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"So glad we can always count on Doug & Downtown Automotive for our vehicles repair. Highly recommended! Thank you!"
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"none better"
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"great"
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"fantastic"
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"Excellent. Trustworthy. Honest. I was referred by a friend and have referred 3 friends. We are all satisfied not only with our purchases, but with the service."
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"Friendly, accommodating and courteous."
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"Courteous and helpful staff of high quality professionals."
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"Great service as always!"
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"I had several items of repair work done on a 2000 Buick Park Avenue that I love and am restoring to like new.. I wanted the car done right and that's what I got. I also got quality parts, quick work,friendly staff,great communication,and reasonable prices. Foster's is my "go to" shop for auto repair."
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"I had several repair items done to restore a 2000 Buick Park Avenue that I love. I got fast work,OEM parts,great communication from staff and reasonable prices. Foster's is my go to repair shop in Reno."
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"Alaina & still have the gold 325i! Runs tops still! Cept power steering hose (or hoses) leaks. You'll see us soon."
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"never a problem when at jimmys"
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"very professional, I have taken all my vehicles here, wouldn't consider any other place"
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"Tommy & Terry have taken real good care of me and I would have no trouble recommending them to my friends and family."
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"Awesome as always! xD"
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Review by:
Nicole P.( Hyundai Elantra)
"John's Automotive Care has excellent customer service and provides honest, quality work in a timely manner. You will be so happy you visited this auto care facility."
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"T&D did good work for me."
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"John's Automotive Care is very professional and very friendly. They do a very thorough job of evaluating your vehicle and don't run up you bill by "finding" things that need to be repaired immediately."
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Review by:
George S K.( Jeep Grand Cherokee)
"East Coast does great work and Tom and Jeannine are the best!"
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"I have been bringing my vehicle to Sunnyside Auto for over 20 years. .. excellent repairs and maintenance! Excellent customer service. Very trustworthy and honest."
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Review by:
George C.( Toyota Tundra)
"It is the best place to go. The people are very professional and courteous. The work is top quality."
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"They consistently do excellent work."
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"Excellent service"
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"I have been going to Norcal for several years now. It has been great to find a local place where I can take my Mini Cooper. Ender is a top notch mechanic. His prices are fair and he is always able to get my car up and running quickly. I appreciate his kindness and attention to detail. We are lucky to have a quality repair shop in Campbell."
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Review by:
Gregory F.( Toyota 4Runner)
"Please ask for David. He really took the time with my son's car before he took a trip to Chatanooga. At Terry's they know how much we care about our cars. Thank you, M.Foresman"
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Review by:
Dan F.( Ford Explorer Sport Trac)
"Excellent work at a fair price. Rescued our vacation in Jupiter!"
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"I have been working on cars, buying and selling cars all my life - these guys are fantastic. Straight shooters who are very knowledgeable, give great service in a very fair and professional manner. I have used others in the neighborhood and they do not measure up to Brach's."
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"Recently my son replaced the alternator in my wife's car. The labor was cheap, but he wasn't able to adjust the tension properly to stop the uni-belt from squealing every time we start, and drive the car.
We planned to leave town for an anniversary trip, but needed to get the belt adjusted somehow before we left. I had never been into this business in the past. I was hesitant to drop in and ask for special consideration when they didn't know me, and they had no reason to expect to ever see me again, but I decided to give them a try. I stopped in to see if they could fit me in to their schedule, and get us ready for the road in a reasonable amount of time. I was told they would take care of it right away. Within fifteen minutes I was out the door, and on the road.
I had called the Mitsubishi dealership and had been quoted $105 dollars to make this adjustment. I paid less that twenty dollars at AutoWorks. They have made me a new customer for certain.
Thanks again, AutoWorks!"
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"Very professional and courteous, I would recommend highly. Also were not overly aggressive about suggesting work to be done, which is much appreciated."
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"very good"
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"Best place to go in Auburn for car repairs."
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"Very friendly and courteous staff. Completed the work on time and as quoted."
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"I always tell them that they are professional, courteous, reliable and honest with all details of what needs to be done I have been a customer for 20 plus years and never had a problem with their service."
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