If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Amazing and friendly service and they got my car fixed in the same day!"
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"Excellent best service. Ever"
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"Katy said she had a good experience."
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"Jeff has taken care of our cars for several years now. He is very honest and professional. I will always take my cars to him for repairs and scheduled maintenance."
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"the staff is excellent and the work is always completed and explained...You couldn't ask for better service and performance."
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"they are great! fair priced, great customer service and great car service!"
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"Hillside Auto Repair does an excellent job and always with pleasant folks working on the autos. They continue to be the best spot in town!"
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"I brought my car in for a diagnosis & estimate. I already knew and had other estimates on various fluid flushes. I expected to wait 30 min to 1 hour at most for an estimate. I was in the waiting room 2 hours which made me rush for my next appointment. Teri at the front desk was courteous. The waiting room and rest room were clean and welcoming. I was able to have a cup of coffee. Some line items cost more and some less than the dealer's estimate I had gotten. Over all the bid was about the same or slightly higher at Heritage, but Teri said that they use better products and methods of flushing and a warranty was included with some of the work. This was my first experience with Heritage. The people seem nice. The wait seemed very long for what they did. They seem to be a busy place."
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"I needed service to my car and called Lee myles. Bring it right down and we will take care of it they said. I was so pleased that the service was so great! I will certainly recommend them. Thank you for the nice treatment."
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"I have been pleased with the service I have received over the past couple of years. I believe this is a Auto Repair shop with a high degree of honesty and integrity."
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"Excellent customer service from the initial consultation and every step there after. I truly appreciate the company's ability to use all methods of communication, including texting a link to the diagnostic analysis. They where thorough in addressing the concerns I had with my car and returned my car in a timely manner."
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"Satisfaction"
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"Very friendly and knowledgeable"
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"Great shop, great personnel!"
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"The quality of work at Rod's Japanese Auto is always excellent! The service is timely, well done and guaranteed. They go above and beyond; thoughtful, and always willing to work with your schedule and needs."
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Review by:
Susan Mcentyre- C.(OLVO S40)
"Everyone is so courteous and attentive--on several occasions, they have gone out to change wiper blades, change a fuse or fix a light without even driving the car into the shop. The service is excellent.
Thank you so much."
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Review by:
Craig B.( Mercedes-Benz S-Class)
"I alway recommend IAC to my friends and golf buddies"
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"This was my first time here. Great experience. Will definitely come back!"
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"The service was quick, thorough, and successful. Good job!"
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"Great place to go! Good service, reasonable prices."
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"I've been using Md Automotive for years great place to take my vehicles to be worked on. They go the extra mile. 110%."
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Review by:
Amy Z.( Mercury Mariner Hybrid)
"I would say the customer service was exceptional. They kept me up on all the things they found wrong with the vehicle."
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"Matt and his team were able to troubleshoot a tough rear bearing issue in about a day. I loved the customer service and explanation of what was going on and their thoughts on the best possible solution. When I have an issue with my vehicle this will be the place I turn to!"
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Review by:
Veda J. W.( Toyota Corolla)
"I am relieved and delighted to have been recommended to a reliable and honest maintenance shop for my car now that it is 10 years old and I expect more service to be needed."
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"They are awesome. Explained everything to me. Broke down how much this would be and fixed my car in a timely manor"
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Review by:
Layla T.( Subaru Forester)
"I would encourage them to take their car to Rod's they offer some of the best work and customer service I have ever experienced."
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