If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"excellent service"
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"I was impressed with the professionals at Concours. The did a great Job and will be back for further business."
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"Thank You, for your good service to my "Bug" she needed that new brake peddle cover!! Thank you for going the extra mile to locate a cover at a better price."
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"Fast and friendly service. Didn't push additional repairs and provided honest information about what to watch on my car."
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"Found a great shop that out services the dealer thank you"
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"This was my first visit to Platt's, and I was impressed with their service. They know their stuff, and work hard to accommodate their customers. I will use them again."
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"Fast service, friendly, courteous!"
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"Jonathan Snyder responded to a minor tire emergency right away and got me back on the road. He was professional, competent, and cheerful. I made an appointment with him to have all the tires replaced, in fact, without any further shopping. Very pleased."
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"Very pleased with the service and professionalism of Marx Auto Center."
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"Second time here at Marx, very good service. Dealing with Melissa was great! This place gets it, professional, courteous, reasonable..."
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"Always first class."
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"Re work done. Had no problem explaining the issue and it was corrected in a timely fashion."
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"Always very pleased with my experience."
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"Another example of outstanding service and customer relations."
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"Great service!"
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"Great customer service!!"
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"Always clean, friendly and professional."
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"As always, the staff at Kacals was right on task. Thanks to Matt and the crew at Kacals. Will never take my vehicles (company or personal) anywhere else!"
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"Another home run."
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"Exceptional, honest work and unmatched customer service."
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"I can always count on good service and communication from Ben and his team. I wouldn't take my truck anywhere else."
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"I have been very pleased with the service and quality of work"
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"The service was done on time and very professional. I will be a repeat customer and recommend you to my clients and friends."
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"GREAT"
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Review by:
Sharon S.( Mercedes-Benz C-Class)
"Good service, professional and friendly personnel. Very informative with regard to service performed, as well as recommended service, based on the year and mileage of my vehicle. I especially appreciate the shuttle service they provide to and from work!"
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"That they do great work, and do right by their customers."
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"I recently moved to the Bay Area and called Ender after reading great reviews about his shop on Google.
I was looking for an honest mechanic. Even though the website says that they specialize in European cars, I asked Ender is he works on Subarus, and he didn't hesitate with a yes.
He was very welcoming when I dropped my car off to the shop, even gave me directions to find the Los Gatos Creek trail so I could go on a run while they tuned my car.
When I returned Ender had gone above and beyond on the tune up.
I will definitely be bringing my car back to Ender's shop for my next service.
All around honest shop."
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Review by:
Susan C.( Chevrolet Traverse)
"competent and prompt with repairs, courteous and friendly customer service, patient and thorough in explaining what your vehicle needs!! doesn't get any better!! thank you from a satisfied, returning client!!"
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"Nice to have it running smoothly on interstate again! Thank you for the discount!"
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"Outstanding service!!"
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Review by:
Sharon S.( Volkswagen Passat Wagon)
"Rod and Brittany take very good care of customers. Service is speedy but if it's a long job they give you a loaner car!!! I trust this shop!"
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Review by:
Russell S.( Ford Mustang)
"exceptional work...great customer service...the best I've ever seen/had....we depend on our cars for so much, and are 100% confident in their expertise for this important area of concern..."
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"Always excellent service and ready when needed."
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"Service is always EXCELLENT never a problem ,completely satisfied would not go any place else, always feel like you are the only customer, truly a nice experience, also endless tootsie rolls which helps."
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"You all deserve more than 5 stars. Dennis and his staff are the most courteous honest knowledgeable and customer service oriented people you will ever deal with. I will not trust my car to any other auto repair shop. They go above and beyond to make sure the customer is satisfied. No problem is too big or too small. They do my oil changes but they have also replaced brakes motor mounts CV boots etc. in my Honda Civic. On top of that they wash my car and provide shuttle service to and from my work. I recommend them to everyone I know. Their prices are very comparable to other auto repair shops but their service is far superior. And they are HONEST."
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