If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Very pleased with all aspects."
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"Once again I had to take my "baby" into Frank's for an oil change and because it is eight years old I always know there's something that needs to be updated. Leonard is always great about explaining everything to me what needs to be done and what can wait. Owning a foreign car is not an inexpensive fix,ever, but I always feel like I get a good deal at Frank's. Thanks for taking good care of my "baby"."
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"excellent"
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"Chris and his crew did a great job in getting my Jag back to me in great running condition with a complimentary wash thrown in-nice touch. Looks like Frank's has gained a new customer. Thanks for the professionalism and courtesies extended."
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"Once again I was extremely pleased at a scheduled service for my 2006 mb350. My car drives like it is new. Customer service in the front office and the auto shop is great."
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"Repairs were performed in a timely manner at cost given in original estimate."
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"Great as always"
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"I have taken my Hondas to Westlake Independent Honda and Acura Service for many years because they always provide excellent service. I have gone other places on rare occasions and there is no comparison; in fact, I've had to have "repairs" done by those other places re-done at Westlake Independent. Their managers and mechanics are knowledgeable, honest, skilled and reliable."
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"Called with car battery problem brought car over to Platt's garage and my car was checked all over, new battery installed, quick efficent quality service."
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"Honest and very helpful! Thanks for all the hard work!"
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"The team a Heritage was up front about how serious our problem was and provided several options for how to proceed and the possibilties of future repair issues. Very stand up people."
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"Always the BEST."
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"I took my 2002 Chevy Cavalier in after I noticed a whining sound coming from the engine. Within the day, they had diagnosed and fixed the problem (alternator). They also did a complete service and a fuel injection service. Now she purrs again and I realize she hasn't sounded this good in months! They rates are reasonable and they also presented me with a 24-month-24,000 mile, nationwide warranty through Napa for the work on the alternator. I was impressed. I will use them as my regular mechanics from now on!"
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"I am very happy, my car was scaring me when I drove it and now I can drive it without feeling like im in a roller cocoaster."
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"Very good job always. Professional people & accommodating. If I have a question or concern they provide me the correct information which makes me very satisfied in the service that I had in Concours. Excellent job guys. I'm very happy. I will highly recommend you to my friends. Thank you so much for the excellent service."
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"Pro Automotive is the only place allowed to touch my vehicle. I would let them touch my sisters vehicle too..."
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"ALWAYS GOOD AND PROMPT SERVICE!"
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"Pleasant and professional, as always!"
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"Thank you very much for your excellent service!"
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"Excellent service as always."
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"I can always depend on MD guys to do the job right!"
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"The guys are always fair and honest with me. Chris is great to talk over the issues with the vehicle. ThanKS again."
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Review by:
Christine A.( Chrysler Town & Country)
"Great service. Great people."
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"Very accommodating. Looking forward to future business. Thank you!"
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"Great service and people who go out of their way to help ! They got me prompt help when I was stranded, and followed up to be sure I was taken care of. They even delivered my car to my door when I couldn't go to them via the shuttle. This "family" of employees always have smiles and encouraging words for stresses out car owners. Is there any rating higher than 5 stars? They deserve more !"
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