If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I recommend many of my friends to take their vehicles to your business for service. The staff is always courteous and polite. Your shop rates are reasonable and and you always tell me in advance of work that will need done in the future. I really appreciate doing business with folks like you. Thanks, Doug"
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"you people are all so pleasant and helpful. I truly appreciate you."
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"The analysis and tune up on my truck on the button! It is now running great."
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"excellent, timely service every time I have been in. I have recommended you to my friends and family"
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"Awesome customer service. No pressure."
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"We always take our vehicles to your place of business and are always treated courteously and fairly. We enjoy doing business with people we can trust."
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"First rate as always!"
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"5 star rating (star will not let me click it). Service is always timely, waiting room is great, and an explanation of service completed and upcoming is thoroughly explained to me. Thank You!!"
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"Ken and his staff are very professional, friendly and willing to help as much as they can. They have always given me the information that I need to have my vehicle serviced or worked on. I would recommend them to any of my friends or family. They are a top notch professional Automotive Service Company."
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"Thank you Kenny for fixing my car. I really appreciate you double checking to make it right. You can bet that I will have you work on my car the next time.."
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"Excellend Service!!"
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"I was just talking about you guys a couple of days ago. My Daughter's 2008 Toyota has a squealing sound coming out of the engine compartment. I am going to bring it down to have you guys check it out. You and your staff are very friendly, courteous and helpful. Really appreciate being one of your repeat customers."
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"I received a new transmission in my f -350 ford pickup from you folks. After getting an estimate from you, I shopped at another auto repair and received a lower bid. I told you service writer of the lower bid, and you folks matched that bid. The repairs done on time,and I'm a happy customer. Thank you for Great Service ! Travis Low"
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"Very pleased with the service, the staff are all very friendly, and...love your waiting area. Very comfortable and so clean. My husband had a brake and wheel shop, it sure didn't look like that! He could have used a lesson from you"
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"Very satisfied"
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"I have done business with Ace Automotive for 5 years. They are through and fair. I have had many bad experinces with other companies this is why I recommend Mike and Ryvonne to everyone I know . They are honest and reliable with there work. Thanks for the good service guys."
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"The most friendly car dealer l have ever bought from and their service is fantastic"
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"Great staff. Worked hard to find the issue with my Jeep and now it is running better than ever!"
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"Great job as always."
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"Roy Fosters is TOP NOTCH! I am treated with Integrity. How many times have you been to a mechanic and taken for a whole pay check because you are a woman? Not at Roy Fosters. They treat everyone with this amazing level of respect and compassion. I cannot say enough great things about this company. I've even noticed the employees seem to be happy and enjoy their work. If you are on the fence do yourself a favor and just go to Roy Fosters for all your needs. They do it right because they know their stuff and love what they do. Integrity, Honesty and Respect!"
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"Once again the boys Jr and Phil took care of my old truck with in less then a day. saved me time and money. I been with these guys since they opened. I point anyone who mentions having car trouble to Concours Motors. Thanks for your help guys, see you next time."
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"We brought in our son's truck for a few repairs. The service was performed efficiently,within a time frame, and with costs lower than what we expected. Ron's has an outstanding team on SE 1st and we will always be loyal customers."
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"Great service"
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"Terry's place is great! So helpful and explains things for me so I know how to take care or my car."
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"We always feel we get honest service from Stan's, and we appreciate that."
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"Already have"
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"I trust Stan's Auto and highly recommend them."
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"I was pleased with my service and explanation of the repairs and associated costs. I would have appreciated an update as to the timeline for completing the work at the end of the first day rather than my having to follow-up."
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"Great job!!!!"
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"Found and fixed a non-problem in a short time (lots of mysterious buttons in a relatively new car-pushed, by accident, a button that turned something off. Stan's found it and showed me where the button was. Well Done!"
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"Stan's Auto is the best! Amazing customer service!!!! You guys rock! Keep up the good work."
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"Still fairly new to the area so it's always good to find a good shop you can trust."
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"Always treated first class......love Eddie and Stan.....always go out of their way to get it done...."
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"Excellent service, as always!"
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"I have been a customer at Stan's auto since1989.I have always been happy with their work."
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"The front wheel bearing was replaced under quickly and without a question. I appreciate it."
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"You guys always do a good job. Sometimes like this last time it takes you a little long to get the job done, but you always figure out the problems. I've been coming to you since 1986. You have also proven yourself of being integrous."
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"We are grateful for the caring, hardworking, quick to respond employees. They got us back on the road and let us stay the night in our motor home. By then they felt like good friends."
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"Not much more that I can say, except when the car was towed in, it did not work, when it came out, it worked just like it was supposed to."
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"Always a pleasure!"
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"great job......thanks for all your help."
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"I like that you check the vehicle for service that needs to be done, even if it's something that is not a "right now" problem, helps me plan."
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"I always appreciate Sheldon taking the time to discuss the full story of make & model of a car (based on what he has seen with other of same make/model coming through the shop), to help determine the cars potential to keep on going with care, or not, if that is the case."
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"Stans has been working on my cars for the last 10 years. I trust them over any of the dealers"
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"Love the toys available to entertain tots."
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"I have in the past, but the last three times I've been in i've not been happy with the finaly results."
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"Stan's is a good, honest place. My cars don't go anywhere else."
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"Another amazing experience for a motor home oil and lube and they even were able to service the generator! Thank you to everyone at Stan's"
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"I first started going to Stan's Auto in the mid 1980's. Stan's has always done excellent work on my vehicles and sometimes found difficult to find issues and were able to repair them. They have also showed me integrity."
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"Car service and repair is just done right. You always provide options about repairs, i.e. do it now or else it's going to cost more down the road, or this needs to be done in the future."
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"Stan's never fails to meet our expectations. Always reputable and go beyond every one else. Recently Lisa's Explorer key became jambed and Merle rescued her and the vehicle in a prompt and professional manner. even giving her a ride back and forth ,pocking here up at the house and back to the car.. Thank you Stan's for being there!!!!"
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"Stans Auto was a fantastic experience and I would highly recommend them. Our RV needed some last minute service before our big trip and they worked us in, were very diligent about what needed to be done and what didn't, and were overall very honest by not doing some of the items that I had thought needed done, but ultimately did not. On top of that they were exceptionally nice to my wife and infant son who dropped the RV off and I was told have a very clean waiting room that is super kid friendly. We will be back not only for our RV but all of our auto service needs. Thank you to all of your excellent staff."
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"Good Job!"
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"Good job"
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"always come to you guys for service, just not puting many miles on vehicles lately"
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"Been coming there for years, always great service."
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"did a nice job. pointed out additional problems or possibe problems. No high pressure to have problems fixed."
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"It is Fast, Great!"
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"Very friendly staff members in person and via phone. They were very good about explaining what was needed for my car and very HONEST about it, unlike the other Automotive Clinic I'd taken my car to this past year. My husband and I will be bringing our vehicles to John's Automotive Care from now on!"
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"Honest, courteous, efficient. You can tell walking in that they care about every customer. They explained in detail all that is involved and answered all my questions with a lot of patience."
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"LOVE THEM."
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"Very professional & friendly. Work was done in a timely fashion and truck is running well. With a 45 point inspection the concern would be that they could try and recommend half if not more of those items to be worked on, and in the end it ..."
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"Great"
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"Great, Sara la always freely coursty"
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"Fabulous service!"
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"As always, AWS looks out for the safety of our vehicles. Going above & beyond what I brought the car in for. Excellent customer service!"
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"We were frantic and you were calm. You delt with the insurance company repaired our car and all within 3 days. We were just travelers to your area and very grateful. Thanks."
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"You guys are great. Thank you. Just wish you could wash the car too."
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"I have recommended you already. Your service is good and your people are friendly and helpful and informative. Your prices are a little high, but the work pleases me ."
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"Unfortunately we cannot give excellent because the cost for repairs in our opinion are just too high. But Rocha's has great mechanics, great customer service, and overall is a very good automotive service!"
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"Always great and friendly service and appreciate all that you do to watch out for us and our vehicles. Thanks Tony, Woody and Angelia and crew."
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"great service"
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"Friendly, prompt, and excellent service."
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"Always. Wonderful people and equally great service. Thanks Tony, Angie and Woody."
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"Fast, friendly service. Always on the "spot" as to what needs to be done and when. Very glad you are my car care people. Thank you!"
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"My truck is running great and was washed and cleaned also."
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"always do a good job"
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"As always, wonderful service!"
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"Great service!"
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"The Best"
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"Excellent diagnosis! I never would have guessed it. Saved me a lot of money on parts."
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"Always"
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"We have always had excellent and friendly service at Rocha's!! Great place to go!!"
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"always great service.Thanks"
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"We appreciate your caring service. It is always the little things you do that make the difference. Thanks, Lael & Steve"
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"Everyone is knowledgeable and very helpful."
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"It was a very friendly and pleasant experience speaking with those in charge of maintenance on my Ford Fusion. I would and have recommended your service to another person."
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"Thanks for always taking such good care of me and my car:)"
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"My car is running so much better! Thank-you."
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"Great service all the time"
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"Service given as requested and they also gave me a checkup for the truck. Thanks."
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"Great service as always."
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"Courteous, fast, and we were pleased with the work. Woody took care of all my many questions. I felt like I was getting good advice from my dad."
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"If I picked up a washed, clean car it would be perfect."
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"Thank you. I do have a few more things to be done and will return to your business. Jim"
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"Rocha's has excellent customer service!"
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"I appreciate you being able to get me in and check my car. I travel to Redding quite often and need my car in tip top shape. :) Plus you guys take such good care of dad and Little Tony that I needed to change. Thank you."
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"Appreciate being treated like you care"
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"Won't take our vehicles any where else!!"
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"Your service is non-pariel."
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"20 minutes to service my car! Always awesome service!!"
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"Always a great job and good prices for the work done for us."
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"You guys always do a good job and pay attention to the details. I appreciate that you put the "floormats" and "seat covers". It tells me that you care about your customer."
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"Quick, efficient and friendly! As always."
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"Include a free car wash"
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"Always prompt, professional and priced fairly!"
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"Excellent service! Thanks!"
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"The Durango purrs like a kitten and we have high hopes of it running for a long time. I will not take my vehicles anywhere else for service as your staff is trustworthy, knowledgeable and efficient. Thank you"
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"I did refer a friend and he is as happy"
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"So far everything would appear to be in fine shape. The only thing I might suggest when reporting issues from an inspection would be more detailed info so I can better make a decision as to the urgency of the issue. For instance an inter tie rod has some play. It will be $???.?? this much to replace it. I don't know what some play means exactly. Is it a little or a lot. Do I have some time or is it needed right away. I was able to ask questions and determine that it was not too urgent. I would have rather been given that info to begin with. I want my mechanic to be considerate of my wallet and my cars needs. Then once that trust is built I can trust when they say to do something it is necessary. Thank you Scott Wagner"
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"Rocha's always does an excellent job."
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"Best services I have had locally for my car, very timely and informative. I have recommended Rocha's to my friends and family"
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"Awesome job as always. You make us feel very confident about our vehicle, especially before traveling!"
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"You just need to add a car wash, then it would be perfect."
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"As always, Rocha's is timely, efficient, highly professional, courteous, and does great work for the best cost possible. Thanks for servicing my truck with professional care!"
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"Awesome service..have never had a problem with Rocha's!! Won't take vehicles anywhere else for service!!"
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"Great job Ken and Woody and staff. Will probably see you again in a few months."
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"Always have received great service and good customer interaction with the guys (and Ladies) at the front counter area. Will be a customer of the Business for a long time."
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"I never even had the opportunity to see anyone due to tow truck timing but service was amazing."
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"Great service with caring and a smile."
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"I felt the price was fair and the service was all one could hope for."
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"Thanks for your friendly, professional service! It's great to have a local automotive business in Fortuna."
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"We have always been satisfied with the service received from SAC. The convenient location for us makes it a gem for our maintenance needs."
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Review by:
Tony P.( Ford Expedition)
"They are awesome!... I always recommend T&D!"
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"T & D Automotive demonstrates nothing other than excellence in their quality of work and customer service."
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"Excellent work and service. Great line of communication. Worked a couple times on my 6.4 diesel. Twice as fast as Ford and at half the cost. Not only fixed my 6.4 issues they fixed a Dealerships mistakes. I'll keep using them and recommend them to anyone."
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"Proper maintenance ensures the safe and efficent operation of your vehicle. Murphy's AutoCare is THE place to keep your ride working the way it was intended by the manufacturer. Your family deserves the best service and the best is Murphy's!"
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"I am very lucky to have found them. They are top notch in service and quality of work, and the prices are reasonable."
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"I never had an automotive shop that I felt was truly honest, until I found Johns Automotive. I feel very confident leaving my wife's car in their care."
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"Great alternative to having your car serviced at the dealership. Same quality; better price."
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"Everyone was considered and professional thanks"
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"Great work done quickly at great prices."
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"I feel well taken care of, the office staff are very nice and take the time to make sure I know what work will be done. very professional staff."
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"Excellent excellent excellent"
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"My brakes were replaced."
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