If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Only garage that services my hybrid. Always there in an emergency. Great business!"
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"Thank you for your honesty, great prices, and flexibility."
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"Great service, as usual. BH"
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"I dropped my car iff and within 7hours it was ready, the pricing was great and I will definitely take it back"
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"Always confident in information given to me. Every one is helpful friendly and knowledgeable."
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"Very professional courteous explained the work that would be done. Provided extra info on the computer. Provided details on the labor and prices and other work that should be done. also had the use of a loaner vehicle which put me at ease.."
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"great garage"
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"YOUR STAFF WAS SO VERY HELPFUL AND EXPLAINED IN DETAIL WHAT NEEDED TO BE FIXED ONY MY CAR MY CAR CAME BACK IN EXCELLENT CONDITION ANDE VERY MUCH APPRECIATED TTHE CAR WASH THANKING YOU SOVERY MUCH. HAPPY XMAS AND PROSPEROUS NEW YEAR TO ALOL PEGGY NEWSON"
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"prompt service,work done in sufficient amount of time very relaxing courteous Atmosphere,personnel!"
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"excellent service, will be back"
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"excellent service....mechanic is very knowledgeable in all aspects ....friendly staff .."
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"We have been looking for a high quality auto mechanic for a while. We found them at Pearl City Auto Works. From the beginning you get the feeling of a friendly and efficient team from the crew. Customer Service is excellent, answering all our questions and providing insight into the PCAW process. During the inspection phase of checking our vehicle into the repair process, the PCAW team they noticed a small problem and made a recommendation to improve the cars safety. We were not pressured but provided the option to have their team make this small repair or not. Based on our limited experience with the staff’s positive technical attitude we elected to have the repair done by PCAW.We will defiantly be returning."
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"The reason I choose to do business with Krebs auto is 1#experience and skills #2 integrity. These qualities are uncommon in the auto repair industry. Lad Handelman"
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"The folks here at Motoring Specialists are true professionals. They are very friendly and take the time to explain what's going on with your vehicle. I highly recommend them for all your service needs."
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"Service was quick; greeting was friendly and waiting area was comfortable. Highly recommend this place; employees seem genuinely caring about your experience."
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"The service needed on my vehicle was done in a very professional manner and completed prior to the stated time and date. I was kept up to date on all that needed to be done and an approx. time that my vehicle would be ready for pick up. Front desk personnel were very courteous and respectful at all times and greeted with a welcoming smile upon entering the front desk. My compliments on running a very professional business. I highly recommend their services whenever in need."
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"Friendly. Skilled. Efficient. Los Gatos Auto Service makes,it easy. What more can you ask."
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"Staff are friendly and they help you above and beyond of their capability. Honest and reasonable prices."
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"Leonard was extremely helpful, curteous, and expediant in getting back to me promptly. He kept me abreast with all that was going on with work on my vehical. I appreciate the service that was given to me and in the manner it was given. I can honestly say,"Leonard was on his game!""
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"I trust Franks's with all my car needs! I don't even drive a European vehicle but they always know exactly what is going on with my car! From the regular maintenance to my bigger problems they are efficient and thorough. I wouldn't take my car anywhere else!"
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"Great experience. Phil and the staff understand what customer service is all about!"
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"They found the problem quick and took care of it."
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"I was very pleased with the inspection of a potential problem and their diagnosis. As always great and knowledgeable service."
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"I worked with Ray. He was able to accommodate my schedule with no problem and even had someone in early to shuttle me to the park-n-ride. I had a pretty big repair, at least by my standards. All the parts needed were in prior to the day I dropped my car off. The work was done on time and cost exactly what I was quoted. They even went the extra mile and replaced the dead battery in my key remote and washed my car, which was no small task! I am very pleased with the experience and will return next time I need work done."
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"Never disappointed, prompt and courteous service, fair prices; been a customer for years.We truly value their support when we need it most."
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"higher quality at lower cost than dealer. Go above and beyond."
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Review by:
Lori J.( Chrysler PT Cruiser)
"All of it is top notch."
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"Matt has been a fantastic help to me in getting a vehicle fixed. I live in Arizona and had to have a vehicle repaired for my aunt's caregiver to drive. Matt was very professional at all times and made sure he discussed any repairs to be made with me prior to the work being done. I'm so glad to know that customer service still exists in this day and age. I would highly recommend Milstead Car Care"
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"Always easy to deal with as well as responsible and reliable!"
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"I brought my truck in to the Pro Service Shop for an engine cooling issue and I also wasn't getting any heat in the cab. The Pro Service team quickly diagnosed it and I was surprised when they had all of the parts they needed so fast. I was given a loaner car and was just asked to bring it back with the same amount of gas. I drove my truck home early in the afternoon and it worked perfectly. Great job!"
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"I can always trust the guys at Pro Service to fix what needs to be fixed. They will keep an eye on what will need to be fixed in the future but make me aware of such items so I can budget for them as I have never kept a car for so long. A fair and trustworthy mechanic is not an easy thing to find!"
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"I would tell them if you want a repir job done right the first time and at a fair price, take it to Rogers. Josh, the service writer was great, explained what the problem was and an estimate of the cost and time required. Repair price was actually below the estimate and they had my jeep ready when they said it would be."
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