If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Karolina K.( Jeep Liberty)
"I would highly recommend John's Automotive"
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"Fantastic survice"
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"Overall experience was excellent. Staff was courteous and informative. Staff provided a thorough list of additional work that should be done, denoting that which was most important."
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"Excellent service on my car."
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"I have always received excellent service from E.K. Import Auto Service Ltd. The people who work there are courteous and helpful. You will receive quality & satisfaction guaranteed."
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"Adrian and his team at EK Auto rock! Nothing but the best!"
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"You all make sure my vehicles are safe and get everything done quickly. Thanks for taking care of my family."
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"I had what I thought was a serious problem. Other shops wanted big $ to dig deep into the vehicle, pull the dash off, order expensive parts in, etc. However,'Downtown Doug' was able to diagnose the problem, explain it clearly and save me all the money I was prepared to spend, all while I as insisting the problem was a big one, and wondering whether they had the tools and skill to pull the dash out efficiently."
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"Honest, reliable, reasonable cost, friendly, knowledgeable, done on time as promised. My whole family goes to Heritage Auto Repair."
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"Courteous, helpful, friendly, and on time."
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"Needed the Avalon back the same day and all the effort required, The tech and front office person made the repairs happen even staying late."
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"Although the work took longer than expected, the work was done well and at a fair price. Gary Matsumura, MD"
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"Everyone was very courteous, knowledgeable, and helpful. I will definitely be returning plus recommending to the rest of the family."
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"Excellent Excellent and Excellent - even when the remanufacturer of parts messes up you make it right and leave me always pleased with your work!!"
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"As always, a wonderful job!!"
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"Great job!!"
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"staff was friendly and well trained"
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"Friendly, helpful, informative as usual. Flexible about pick-up times."
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"Polite and helpful with everything."
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"Ken, Toni and family have been the go to team for automotive work in the Bellwood/Berkley/Hillside Il neighborhood for years. We go back to my 1978 Pontiac TransAm. Ken inspected my work on replacing a part (pole piece) in the distributor housing. Thank you again Krafftkare"
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"Quality service, reliable, and honest"
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Review by:
Jose L. E.( Honda Accord)
"AC repair was done promptly and car is ready for summer."
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"I would and have told people that I am very happy with the work I've had done and I recommend them for work on other people's cars."
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Review by:
Rick R. K.( Chevrolet C/K 3500)
"Every one that I have talked to in their customer service department seem to be straight shooters (honest). The mechanics that have done work on my vehicle are the same. They know what they are doing, and will talk to you and explain to you what is going on with your vehicle."
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"friendly, courteous, staff."
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"Great job again on my '64 T-bird. I like that you all listened to my feedback on how they didn't seem to work right, tested, drove it, and discovered that the back shoes weren't deploying properly and wearing out the front shoes rapidly. It was a delight this morning to drive and actually feel that big heavy machine stop easily! And all the annoying sounds that had been bothering me were probably related to the brake issues because it not only runs smoothly, it sounds smooth. Can't wait to bring her back to work on the heater next month! Thanks Guys!"
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Review by:
Pat W.( Ford Stripped Chassis Motorhome)
"Excellent service, problem solvers, friendly and enthusiastic."
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"That this Auto Repair Shop is very good, they should try it."
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"Great service, friendly knowledgeable team, reasonable pricing and really good waiting area"
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Review by:
Don & Tricia A.( Chevrolet Suburban K1500)
"Excellent caring service would absolutely recommend"
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"Every time I go here I always Love the service I get. They call me on time and prices are reasonable. I had been quoted $300.00 dollars at another shop I had a warranty with, but Made in America / Japan fixed the problem with just an oil change."
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"Good work and the shop stands behind their work."
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Review by:
Carlos C.( Volkswagen Touareg)
"There costumer service is great. Great work quality. Thay make sure the end result is your satisfaction"
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"There costumer service is great. Great work quality. Thay make sure the end result is your satisfaction"
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Review by:
Tom M.( Chevrolet Malibu)
"Excellent in all phases. Willing to go the extra mile (and beyond) to satisfy the customer."
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Review by:
Doug G.( Nissan Frontier)
"I would tell them that AFC is great, does fantastic work and the service can't be beat!"
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