If someone asked you about your shop's quality of work and customer service, what would you tell them?
"This was a wonderful experience. Ryan greeted me at the onset, had all the parts ordered ahead of time, my rental car ready and car completed in record time. I couldn't ask for more and they were extremely friendly and easy to work with. I even liked their statement, straight-forward and easy to understand!
AO"
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"When we were looking for another vehicle, Stan's did a careful inspection of a coule that we were interesed in. One that we thought was a real possibility turned out to have some major problems; another passed their inspection with flying colors, except for a few minor issues. We were able to buy the vehicle, knowing exactly what to expect, and also knowing that Stan's would be the only mechanic that will ever take care of our vehicle repairs."
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"I've taken a couple of my cars there and have received great service and even the best price on tires for my Wife's late model Ford Taurus. They also had given me the best price on Spark plug work and coil harness on my 07 Ford Expedition with the Triton 5.4 motor...... I love the Family owned business and they care and it shows, they always try to do the best even if they cant they come close so I take it there anyway!"
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"Excellent service, and very enjoyable experience. Wouldn't trust anyone else."
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"Great honest people. Keep up the great work."
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"The starter on my 18- year -old Toyota Avalon had failed. It goes about every 5 years. Friends had recommended AWS to me. I'm new to area and still had no automotive shop I was familiar with. Larry and CAleb were always available to talk on the phone. They were extremely communicative, and talked me thru the whole process. I asked them to do a complete 100,000 mile check up of all parts and systems. They found several other problems beside the starter system. They also did preventive work - replacing fuids, drive belts, hoses, etc. It took about a week , as new problems kept coming up. There prices were very reasonable , for the amount of work they did. They arranged for a rental for me. I'm delighted with their work. The car has never run more smoothly. In fact, I have to watch my speed. Before, It barely had the pick up to enable me to merge quickly on the freeway. I will keep coming back to them and recommend them highly."
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"Outstanding service once again. Took the time to even fix a tiny issue not related to my service."
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"Downtown Automotive is a great place to get your car serviced! They are all very friendly and personable! I would highly recommend Downtown Automotive to anyone!!"
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"Such great service every time. I won't take may vehicle any place else and whole-heartedly recommend this shop to all my friends."
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"took a bit but happy the truck is running and problem solved"
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"I had some maintenance done on my truck and there was a leak of what I thought was oil. Jim and the crew fixed the truck timely and found that the leak was coolant from around the heater hoses. I was treated fairly and the work has been good."
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"It is a pleasure working with scott...He made sure the job was done right without shortcuts... Blessings.... I also enjoyed visiting with Becca, the popcorn and personal card..What a Joy"
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"Always polite and professional. Your car check report is very helpful and complete"
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"Just a awesome place to take your car. The most honest establishment I know. It is hard to find a place where you can find honest people, and who calls you by your name and make you feel like you are there only customer. Richmond Hill Auto Care is that place. Great job keep up the good work."
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"Can't fully give you much of a thorough review because I never had to even take my car here---- yes, the mechanic was that good. His name's Chris and I called in after my car failed the smog test. My car is over 20 years old and it has had a history of failing smog tests, so I've spent lots of money in the past repairing whatever it needed to pass. Of all 3 mechanics I called that day, he was the friendliest and most knowledgeable. Thankfully, I called him because he gave me the best advice. He said because my car was so old, I had to drive it around for half an hour before getting the smog test to ensure that it is properly heated for the test. I did just that and in the re-test, I PASSED! I was so happy and grateful for that small, yet helpful piece of advice. It saved me so much money from having it diagnosed and repaired. ***Thank you, Chris!!! (if you happen to randomly read this review)*** He told me to stop by and give him a high-five, but I settled on this positive review instead, so that more people can see that he knows what he's talking about."
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"I need to know if you were able to fix the problems that you wrote on the receipt."
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Review by:
George K.( Jeep Grand Cherokee)
"Tom at East Coast Automotive is the best and the quality of work they do is the best! I would recommend East Coast anytime."
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Review by:
Yukie J.( Chevrolet Monte Carlo)
"You can trust virginia auto."
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"Excellent communication and they do what they say they are going to do."
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"Great service. Iv'e taken my truck here a few times now and the service is always prompt and the price is never above what I expect to pay. Highly recommend these guys."
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"It's the only place to take your vehicle. Quality service and very fair pricing . The entire shop is clean and you want your car there for all types of service Mechanical ,body work is excellent."
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"Rude, expensive and don't really care about anything but giving a expensive quote. I would never go back,nor recommend them. I was there twice and the front desk guys were condesening and unhelpful.
I live in the neighborhood and the worst experience ever!"
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"Very good, reliable and service minded."
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Review by:
Meghann L.( Volkswagen Jetta)
"Trustworthy and honest. I would recommend Reflux Tuning to everyone with a Volkswagen or Audi."
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"Trustworthy and honest. I would recommend Reflux Tuning to everyone with a Volkswagen or Audi."
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"Thank you for the great friendly service!"
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Review by:
Harry H.( Ford Excursion)
"Great shop, very through"
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"Outstanding!"
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"I call Adam and Matt as soon as I sense I have a problem with my car. They always are so accommodating to at least try to determine the source of the problem so that I can determine when I can be back on the road again. the last time was 30-40 minutes to diagnose and then a second trip for a 30 minute repair. Proservice keeps my vehicle running so I can be a veliable employee thanks a bunch!!"
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"Excellent customer service! They answered all my questions, and quoted me to the penny over the phone. They didn't try to upsell me to an additional service, just made honest recommendations to improve my vehicle. I will be going back there in the future."
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