If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Fast and reliable diagnosis of problems."
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"Always top notch service at a reasonable price. They never try to convince you to make a repair you don't need and are more than willing to discuss whether or not a suggested repair is "comfort" or "safety". I truly appreciated this when I had an older car. I have never taken my new car anywhere other than Town and Country. I totally trust them. You won't find a better place for automobile servicing."
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"Town and Country is great! They always take great care of us and our three vehicles. I have had flat tires before and they will check the tire, find leak and plug it for free! Just awesome and trustworthy."
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"Good service and reasonable price"
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"Scott and the mechanic who worked on my car went above and beyond to fix my car. I brought the car in around 1 o'clock leaking water. By 6 o'clock my car was ready!!! Thanks again guys."
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"GREAT STAFF. VERY PROFESSIONAL. TOOK GREAT CARE OF MY BMW. I DEFINITELY WOULD RECOMMEND THEM TO ALL MY FRIENDS."
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"To Eastside Bavarian,
My impressions were great! Ryan and his crew were extremely accommodating and completed all tasks and within budget. Their shop is immaculate and they are friendly, conscientious and great to work with. I can't say enough good things about my first experience with them. I will continue to go here and feel I can trust their judgement and service!"
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"Dave did great service. A little off on quoting but it was a big problem."
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"Very thorough, timely, good communication, very reasonable cost, excellent work"
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"Mark said Roberto, the mechanic at this business, is very honest and he has been using them for the last 15 years."
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"Great communication on the immediate problems and pending problems. Was able to get everything done at one time and a result the truck has not run this good in a long time. Going to keep it for another 60 or 70 thousand miles."
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"Sound Auto took time out of their Saturday to get my appointment in (called them on FRIDAY), and I can't thank them enough! Took great care of my car, noted things to keep an eye on for future appointments (even took pictures to show me where and what he was noting), and was done very quick. Would highly recommend his work to all, thanks again for the great first experience! \n\nSincerely,\nMiles"
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Review by:
Mariam L.( Subaru Forester)
"Excellent service - thorough, clear and with commitment to quality."
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"The guys are amazing. They make sure that everything is checked out and let you know exactly what needs to be done."
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Review by:
Walter H.( Porsche Boxster)
"both excellent"
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"I would say they put their ALL EFFORT in the job at hand and they are honest."
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"I didn't have much service done at the time but the customer service was excellent. Very friendly and knowledgeable."
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"Reliable and honest"
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"very good"
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"Best shop in Allen TX!"
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Review by:
Ernest P.( Dodge Grand Caravan)
"Always good service with excellent customer service."
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