If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Staff is very personable and recommend things to you. Not trying to force work needed on you."
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"Exceptional service!"
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"I gave Westlake Independent a visit based on my co-workers recommendation, and they did not disappoint. Entire staff is friendly, knowledgeable, and professional. Service is better than any of the surrounding Honda dealerships."
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"Stopped in without an appointment. Not only did they fix my leaking tire they took the time to complete a comprehensive review of my car. If they can take the time to do that much then this is where my car will be serviced,"
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"I would definitely recommend them to everyone I know ! Friendly staff and great service ."
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"Great customer service!"
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"As everyone else said, this is a very small family-owned business that I believe has been in business for many many years. The only not-necessarily-good thing I have to say is the demeanor of the owner, the woman in the front, which someone else mentioned. 1) Not super friendly and 2) you have to call constantly to find out the status of your car. But she is professional and those aside their work is great, it is always on-time and their prices appear to be at the least very competitive. When I went last they had two mechanics, one the son of the owner. Talking to him is just plain enjoyable. He gave me a lot of extra tips and was sincere and honest in his assessment of my cars' (several| they all go there) conditions. Recommended some other services that I wasn't expecting and when I asked him to show me (I'm an ""I wanna see proof"" kind of guy"") he simply walked me back to their garage and pointed out the offending parts. Will definitely go back again and again. I set up appointments a few days in advance, drop off in the early morning dark hours well before they open, and pick up when they are done and I am off work (after several calls to make sure the car is ready). For me, quite convenient."
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"Great service and price"
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"GOOD JOB - RETURNED IN FINE CONDITION"
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"Good service, fair price."
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"Great customer service! Thanks for the loner car !"
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"This is a great shop! Clean, honest, competent. It's particularly convenient for me since I work at UNR and can drop my car off in the morning, walk to work, and pick it up after."
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"Jay Williams, the owner, and his crew are some of the friendliest and honest folks I have met. Not only did he fix my truck, he assisted me with things I needed to do to ensure the health and longevity of my vehicle. It is apparent that he genuinely cares for his customers."
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"Terry's Service Center is wonderful. We have been going there since he went into business, almost 30 years ago."
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"Could not have had better service OR help on my p.u. break down. We were traveling from eastern NE to western CO. Stan's came through for us when seemed like no one else in Loveland cared that we were stranded. If I lived closer they would have ALL my business! Great place and KG was the best! He was so kind to my 'meltdown' and VERY caring!"
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"Great shop! Our experience at Checkpoint, over many years, is very good. We feel they are affordable, reliable and honest."
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"Great, helpful, personalized touch, above and beyond."
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"Both quality of work and customer service are top of the line!"
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"Very Good"
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Review by:
Cyndi H.( Dodge Grand Caravan)
"I recommend you highly to all of my friends, coworkers and family that ask."
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"AAA+ !! Eastside Autoworks is very reliable and provides quality work at a fair price. I have been taking my vehicles to Glenn & his team for 25 years."
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"Always provide honest and expert repair service and excellent customer service."
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Review by:
Pastor Bud P.( Chrysler Sebring)
"You can count on them for thorough service with integrity and reasonable prices."
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"Professional, friendly and courteous....Murphy's cares for and takes care of its customers."
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Review by:
John B.( Chevrolet C/K 3500)
"best in town trusted and honest"
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"Even though I experienced a gaff in the cr promised by the end of the day, spent the night with no call regarding the overnight and continued work that following morning, mistakes happen. So, if asked I would still have to give a positive recommendation to Eastside."
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"I've already highly recommended you to several of my other rv owning friends...they will be coming your way soon"
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Review by:
Torry C.( Cadillac Escalade)
"Very positive atmosphere, knowledgeable crew, willing to go above and beyond."
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"We dig John's Auto!"
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Review by:
Marie S.( Mercedes-Benz M-Class)
"The repair work is highly professional. In addition, the staff is also very personable and I always feel like a valued client and not just a number. I am always pleased after my experience at Frank's"
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Review by:
Jeff N.( Chevrolet Silverado 2500HD)
"That they perform quality work and stand behind it."
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Review by:
Pete R.( Chevrolet C/K 1500)
"I would highly recommend motor motion!"
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"Go to them!"
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"How honest everyone was and they worked the problem through until they found it, instead of just fixing everything that didn't need to be fixed, trying to find the problem."
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Review by:
Kelly J.( Ford Club Wagon)
"Always done right the first time. Jim is super nice helpful and honest."
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Review by:
Marie S.( Mercedes-Benz M-Class)
"I would mention that, in addition to professional work on your car, there is a persona touch. You are always made to feel that you are a valued client and just a number, When my car is not running perfectly, I am anxious and concerned. The staff at Frank's lets me know that everything will be all right."
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