Auto Repair Shop Reviews from 9/11/2015

"I made my appointment over the phone and secured the date/time I wanted for service. The shop and waiting area is always clean and the staff very friendly and professional. I brought my own specialty oil, and they discounted the oil change service accordingly without hesitation. They even provided a discount on the oil filter. My service was completed in about one hour while I waited. It's nice to have access to an independent shop whose employees are skilled, efficient and who stand behind the work that they perform. Although I live in Camarillo, I will continue to patronize this shop for the service needs of my Mercedes Benz E350 sedan."

"Always friendly, competant service--no surprises!!!"

"Great service."

"Quality and responsive service. Takes a while to get an appointment."

"Great"

"Consistent courteous professional service at a fair price!"

"Quick repair, great staff, good location. They won my business!"

"I'm a first time customer and am pleased with the check engine light service. Clearly a well-run business: competent, thorough, considerate. I'll be a repeat customer."

"I like you guys. Hard to find a respectable auto service that won't jack you around"

"Got the job done, very friendly, good prices."

"Very good service and repair. Attention to details is a must."

"Been going there for over 25 years, no reason to go anywhere else. They are the standard all other shops should hold themselves to."

"Great service and very timely service."

"It's not the cheapest but you definitely get what you pay for."

"Excellent service, competitive pricing, beautiful facility."

"Your company is honest, reliable, trustworthy and fair. In general, mechanics administer a dark art, since only they know what is really the situation. I trust Frank's Mercedes to administer this dark art, so to speak, implicitly and fairly and honestly. Great Service, great attitude (Especially Lenard) wonderful and pleasant from start to finish."

"This is the first and only place I'd recommend - They're efficient, thoughtful, thorough, honest, and the quality of their work has left me feeling far safer, and that choosing them has extended the lifetime of my car. I absolutely trust their work, and will return in future."

"The fellows at Brown's are knowledgeable, friendly & above all honest. I have complete trust in my local, independent garage."

"promp quality professional honest automotive care."

"Great service as always. Moving to Tucson and wish I could take Bradham with me."

"they do a great job and are very thorough in checking our vehicles."

"Awesome service, as always. Great work. Fast too."

"They are honest and they keep their word. When they saw your vehicle will be ready by a given time, it will be."

"Excellent, work is good, very friendly.."

"The work seems sound, but I found the parts price mark-up to be outrageous. One can't expect the parts prices to compete with the likes of Amazon.com, but 200+% of those prices to me is excessive. On my visit, the repair estimate started a lot higher than I expected, partly because it included more parts than anticipated. What concerned me was that the longer I talked with the service rep, asking questions, demonstrating automotive knowledge, stating parts prices I found elsewhere, the lower and lower the estimate kept going. I don't see that as straight shooting. Give the customer the best price once and done. I understand that a mark-up on parts and labor costs are expected and necessary to run the business. However, I think it can be done more fairly and consistently if those numbers are firm, ie. a straight mark-up percentage (somewhere in the range 25-50%) and stated hourly labor cost."

"Honest! Dependable! Competent; excellent customer service"

"Sunnyside has been the only place I trust for my repair/maintenance needs."

"As always nothing but courtesy and friendliness was encountered at my last visit. I wanted to get my car checked for road worthiness for an extended road trip. All systems checked out just fine thanks to your continuing maintenance checks done each time I have my oil changed. I really appreciate your courtesy in caring for my vehicle. Not only have I referred your shop to my friends but will continue to do so. Thanks for taking such good car of my vehicle."

"Good work and great service."

"Go - they are good."

"Knowledgeable, friendly and fair"

"Excellent"

"Quality, friendly, trustworthy service."

"highly recommend..."

"My car is running well. What a difference your work made. Thank you Norma Krystek"

"Very honest, professional, and friendly."

"Highly Recommend!"

"It was very good."

"Superb service! Friendly, polite, and knowledgeable staff! Great shuttle service! Hands down one of the best experiences I've ever had with an automotive repair shop (and I've patronized many). I will recommend Garry's to all my family and friends!"