If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I have been a mechanic for over 35 years I ve worked for Nissan, BMW, and many independent shops so i have alot of experience in this area
In saying that N.S. Diesel is by far above the rest clean place with Happy employees so them must treat the employees as well as the employees treat the customers
simply a joy to go and deal with these people
Thank you N.S. Diesel"
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Review by:
Debbie R.( Subaru Crosstrek)
"Big Al's is the best! Total trust in them!!!"
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"Everyone I have met is helpful and friendly."
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"Great service"
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Review by:
Barbara B.( Buick Enclave)
"Trust worthy."
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"Great friendly service"
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"Great mechanic shop, have had my truck to three different dealerships about my 4WD. They found it right away and fixed it. Very professional and pleasant to talk to. Sends proof what is wrong with photos and videos. I will be going back here if any other problems occur. Really Recommend!!!"
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"Very nice service receptionist was excellent and was in and out very quickly"
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Review by:
William C.( Chrysler Town & Country)
"They are very good and dependable!!"
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Review by:
Walter T.( Chevrolet Silverado 1500)
"Very quick and friendly service.
Plus, the price is good."
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"Great customer service and extremely knowledgeable team!"
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"So friendly and professional, very happy"
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"Great customer service they take great care of my family. A++ Service"
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"We appreciate the fact that service is done in an efficient manner; they give a time frame and you can count on the work being completed at the estimated time. We usually speak with John Ray and he is a great representative!"
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Review by:
George/michael H.( Honda CR-V)
"Absolutely no complaints"
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"Great service & really friendly staff.
Thanks,
Mark"
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Review by:
Brooklyn P.( Mazda MAZDA3)
"The service we got done was done in a manly time. Enjoy the staff super friendly one of the best neighborhood shops I’ve ever been toFriendly and quick service!"
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Review by:
Doug S.( GMC Sierra 2500HD)
"Mace’s does a thorough job diagnosing the problem and takes every effort to resolve issues that show on the diagnostic results.
They always consult the car owner, before making the repairs.. they explain the problems and let the customer know the cost of repairs and let the customers decide what they want done."
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"Excellent customer service! Very clear explanation of service offerings and solutions to address my cars issue. Really great communication throughout the entire process. Will definitely return for future car needs! Thanks!"
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"Over 30 years with Portola Valley Garage. They keep up with the changing times, even adding Tesla repair. Thank you for being there"
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Review by:
Nicole V.( Buick Enclave)
"I was very pleased with their service. They were great about communicating with me about what was needing service. Also quick turnaround time on the repais."
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Review by:
Xavier J G.( Lexus RX 300)
"Thay do great work there, I highly recommend them."
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"Very helpful and taking care of the vehicle quickly very satisfied"
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Review by:
Robin A.( Honda CR-V Hybrid)
"Excellent!!"
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"Very satisfied. Thank you"
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Review by:
Larry & Karen A.( Ford Expedition)
"Brad and Kyle and everyone working here are awesome. I have been taking my vehicles to them for 25 years. I trust them completely."
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"Always know the repair will be completed in good time and correctly!"
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Review by:
Seth H.( Mercedes-Benz C-Class)
"Great service as always!"
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"I recommend to visit RC Auto and Smog.friendly environmental shop also there is more than just Smog they can offer so many others services for you car or truck."
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Review by:
Charles E.( Jeep Cherokee)
"Good people!"
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Review by:
Daniel F.( Chevrolet Silverado 1500)
"Not only did I receive great service in a timely manner. I witnessed great service given to people who had not even purchased their tires at the location co-op city Given the same courtesy that was given to me. I purchased my tires there great place if you need tires, you need service that’s where you wanna go."
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"All the staff are gracious, professional, thorough, and listen attentively. I was very impressed with the personal interaction and the detailed reports sent. Service was prompt and timely. My car is coming here from now on."
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"Very good and quick service. They found the problem with my car during inspection gave me a fair price. When I picked up the car I noticed the difference as soon as I started the engine. They even showed me the parts they replaced and explained the failure. I will be back the next time I need to service the car."
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